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“Amazing Hotel and Staff”
Review of Le Saint-Sulpice

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Le Saint-Sulpice
Ranked #14 of 164 Hotels in Montreal
Certificate of Excellence
Trumbull, Connecticut
1 review
“Amazing Hotel and Staff”
Reviewed 22 October 2012

I did a bunch of due diligence in searching for hotels for me and my two friends (we are three 30-something professional men) visiting montreal for the first time. I came across this hotel in our search we automatically selected it based on the Trip Advisor reviews, price (value) and their website. The website was very easy to understand and the pictures and details were 100% accurate. We booked a deluxe sweet, asking for a king size bed and pullout couch, so we can comfortably sleep 3. We requested a balcony, as in mid October, we would certainly appreciate the fresh air. The price was all-inclusive (included taxes, which was great, because taxes in Montreal are high) and incredibly reasonable for this size. We also found out that we got free continental breakfast because we booked an online package. We also appreciated the free and simple wi-fi, as our American phones were otherwise roaming. Two weeks before we arrived, I took a look on Trip Advisor and saw that Le Saint Sulpice was offering a free upgrade to a better room. I called them up and they quickly and politely agreed upon a free upgrade to an executive suite for the same price as the deluxe suite. The executive suite would be similar to the deluxe suite (1 large king and pull out couch), but have its own terrace and much larger living space. We were very excited.

On the day of arrival (driving from New York), we get to the hotel quite easily. Right before we get to the hotel, we notice that the hotel is literally the very next building to the Notre Dame Bassilica and the large open square on Rue Notre Dame. Absolutely gorgeous location! We later find out that it is about 20 steps away to St. Paul street--to quinessential Old Montreal neighborhood. It is also a block away from quaint wine/liquor store, a small Montreal bodega, , a couple of souvereir shops, and a reasonably-priced currency exchange (both with nice store-fronts)--for convenience purposes. The valet told us to actually park a block away to save a lot of money on parking if we did not plan on going in and out (he could have easily just told us to do their own valet parking the entire weekend). We drove a block away and parked our car Thursday mid-day and picked it up Sunday afternoon--all for $50. Not bad.

We walk to check in and the foyer is very beautiful--muted browns, tans and abundant (but not overbearing) lighting. We check in about 2 hours before scheduled check-in (which was no problem) and the attendant informs us that unfortunately, we cannot have the executive suite with its own terrace at this time. BUT, knowing that we are three men/friends that would prefer to not cuddle up on 1 bed and a pull out bed, they asked us if a two bedroom executive suite with a fireplace is fine--at the same original price as the deluxe suite. Of course it was--it was actually preferable!

We walk into the executive suite (on the 6th/top floor) and find that it is by far the largest hotel room we have ever been in (and we have stayed, seperately, at many fancy 5star hotels over the years in towns/cities across America and countries across the globe). The executive suite, because it had 2 bedrooms, also had two full bathrooms (one with walk in shower, another with a bathtub with shower). The glass bubble countertops/sinks in the bathroom were quite cool (I now want one for my home's bathroom). We were very excited and even took pictures of the hotel room to remind ourselves later (we know it is tacky, but we were legimately impressed). If you look on the website, the executive suite pictures (aside from the pictures of their own terraces) are 100% accurate to what we got.

The bartenders and concierege worked incredibly hard to understand what type of restaurants and clubs we would like (given our prefereances, backgrounds, etc.) and made excellent recommendations and reservations for us. We actually let the concierge plan our Saturday night for us, and we could not be happier with the result. In fact, the concierge actually changed his mind after making an initial reservation for us at a traditional French restaurant to a reservation at a more contemporary French restaurant (all within 5 minutes walking distance to our hotel on rue St. Paul), because he knew that we would like the more contemporary food and atmosphere. The restaurant, Braxo, was an amazing reccomendation and we would have never found it without the concierge (there are many restaurants on St. Paul--some of which are tourist traps and others that are absolutely amazing and for locals). The post-dinner lounge and club that the concierge put us on the guest list for was Auberge Le Saint-Gabriel (and attached Velvet speakeasy downstairs in the cellar--when I mean cellar, I mean dungeon--so cool). The place is the oldest inn in North America and is a must-see for nightlife. Supposedly it is a great restaurant too, but after 11:30 p.m. this place was filled with gorgeous women dressed to the nines (which we appreciated). And the atmosphere was incredible and unique. He also recommended to us a few other restaurants-turned-clubs on St. Paul, which were great. We ended up hopping to those other places after leaving Velvet. Was nice to be able to walk from our hotel 5 minutes to great restaurants, lounges, bars and clubs, as well as see all the Old Montreal architecture, landmarks and sights (including the St. Laurence River, only 3 blocks away from hotel).

The housekeepers did an excellent job preparing our rooms every day, as you can expect that three 30-something males would be messy and leave stuff everywhere on floors, counters, etc.

Complimentary continental breakfasts were decent (croissants, fruit and yogurt, bread and jam, cereal), but we would not pay the $15 each for continental breakfast there if it wasn't free as a part of our package. There are AMAZING non-touristy breakfast/brunch places a few blocks away on Rue St. Paul anyway. One morning we actually skipped the free Le Saint Sulpice breakfast in order to go to a brunch place a few blocks away on St. Paul (assorted meats and cheese fondue--couldn't pass it up). We did not end up eating at Sinclair restaurant aside from continental breakfast, supposedly it is a great place.

It was raining many times during our stay, so we borrowed their umbrellas (which were in each room and were so nice and classy, I even bought one myself to take home). Their Sinclair lounge downstairs in the back lobby was nice, simple and open, great younger bartender that gave excellent recommendations for restaurants, lounges and clubs, etc. Wish the outside Sinclair Terrace adjacent to the lounge was open (supposedly it is listed as one of the nicest in the city), but likely closed because of cooler, rainy and unpredictable weather that weekend. We would have liked to do the Scandanavian spa (affiliated but not operated in the hotel, it was in a building close by) too, but didn't have the time.

Only criticism were the beds were a little too soft, not that supportive. Otherwise, amazing hotel and would definitely come back again--this time with my family. Wouldn't even consider another hotel, to be honest. Perfect location, great views, great staff. They even take pets (though I don't think I would bring up my dog--nobody had dogs in Montreal--not even in the parks).

Additionally, you should double check your reservation's details via phone with them after you book online, as their online booking system is disconnected from their front desk reservations/operations, etc. for some reason. I had to remind them of my reservations, as well as the complimentary continental breakfast package.

Room Tip: You may be able to get an upgrade simply by asking! The 6th floor, room 615 (Executive suite) has t...
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StSulpiceManagement, General Manager at Le Saint-Sulpice, responded to this review, 23 October 2012
Dear Guest,

Thank you for taking the time to review our hotel in detail. We are so happy to hear that you all enjoyed your stay and every aspect of our hotel and services rendered by our team. They will be so happy to hear that they made your stay memorable. We look forward to meeting & exceeding your expectations on your next trip to Montreal. See you soon!

Sincerely,
Vittorio Di Re
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Massachusetts
Level Contributor
2 reviews
Reviewed 20 October 2012

This is such a wonderful hotel, I wish we could find a similar type in the other big cities we've visited. It's so reasonably-priced, medium-sized hotel with a clean modern feel, but still fits in with Old Montreal's charming surroundings and scale. Most of all, we really appreciated its personal touch, the front desk knew who we were whenever we walked in and it was very unlike the large Omni-type hotel we stayed in 3 years ago which we found cold and impersonal, esp. since we're from the U.S.).

Our Superior Loft was very roomy, with a kitchenette/counter along the wall; 2 dining chairs at the counter; a living room with an electric fireplace, large TV, main sofa(-bed) as well as an additional Murphy bed option. Then a separate bedroom with its own TV and a large bathroom with walk-in shower and a bathtub. The only thing we weren't in-sync with, was its recent renovation. The dark wood veneer had some chips and dings and didn't feel so modern. But other than that, we loved the exterior clean architecture with its large windows and classic style, the wildly personable and helpful staff.

We will stay here whenever we come to Montreal. It's so close to everything: the waterfront, the cruise ships (which we were able to easily walk to), Old Montreal and the Financial District without compromise to the hotel room itself. And it is next door to the Notre Dame Church which completes this beautiful city block.

Room Tip: We had a courtyard-facing room which was very quiet in the evening, and allowed us to keep the curta...
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  • Stayed October 2012, travelled as a couple
    • Value
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    • Rooms
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    • Service
Helpful?
Thank tripmass22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StSulpiceManagement, General Manager at Le Saint-Sulpice, responded to this review, 23 October 2012
Dear Guest,

Thank you for taking the time to comment on your recent stay with us. We are so happy to hear that you enjoyed your stay and that you have found your hotel of choice in Montreal. We look forward to seeing you back on your next visit to Montreal.

Sincerely,
Vittorio Di Re
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2012

Excelent location, professional service and nice room. The only negative aspect is common to most everything in Canada. When you ask for quotes the prices they give you dont include tax, and in the case of some hotels, dont include breakfast as well. This means you end up paying a bit more then you anticipated.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FBobone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StSulpiceManagement, General Manager at Le Saint-Sulpice, responded to this review, 23 October 2012
Dear Guest,

Thank you for taking the time to review our property. We are happy to hear that you enjoyed your stay and we look forward to seeing you soon.

Sincerely,
Vittorio Di Re
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2012

After staying 2 nights at a budget hotel in the Latin Quarter, it was such a nice change to move into a queen suite at Le Saint-Sulpice. Just steps from Notre Dame, complete with cobblestone roads, it's incredibly scenic surroundings only complement a fantastic hotel. Our room was large, with a kitchenette complete with pans, flatware, microwave and refrigerator. The large windows overlooked the garden.

The bedroom had a vanity, which is a nice place for my cosmetics. The bathroom had both a tub and shower stall. We were provided with L'Occitane bath products as well.

Breakfast was delicious and well priced (I had a smoked salmon napoleon, which was wonderful; my husband thoroughly enjoyed his omelette).

Considering we had a huge suite, it was quite a bargain! The staff was very friendly and helpful as well.

  • Stayed October 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank loonbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StSulpiceManagement, General Manager at Le Saint-Sulpice, responded to this review, 18 October 2012
Dear Guest,

Thank you for taking the time to review our property. We are happy to hear that you enjoyed every aspect of your stay. We look forward to seeing you back soon.

Sincerely,
Vittorio Di Re
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2012

Le Saint Sulpice is fantastically located in Vieux Montreal in a quiet street just a minutes walk away from the lively nightlife and great restaurants of Rue St Paul. The rooms are large but our living room was huge and the bedroom compacted into a smaller room, the space could have been utilised a lot better although I imagine perfect for families. The thermostat must have been set high for the time of year because we were roasted each night. Breakfast was lovely, the small portions are full of taste. The concierge was very useful and recommended some fantastic restaurants.

  • Stayed September 2012, travelled as a couple
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Helpful?
Thank Ash S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StSulpiceManagement, General Manager at Le Saint-Sulpice, responded to this review, 18 October 2012
Dear Guest,

Thank you for taking the time to comment on your recent stay with us. We are happy to hear that you enjoyed your stay. Please do not hesitate to ask for a room with a larger bedroom on your next visit. It will be our pleasure to accomodate your needs. We look forward to seeing you soon.

Sincerely,
Vittorio Di Re
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
1 review
Reviewed 13 October 2012

The hotel is in a great location, is very comfortable and quiet, has large rooms, and the staff are very pleasant. One disappointment was the extra 40$ charge per night for a third person in the suite. Presumably, this extra charge was to cover an extra continental breakfast included in the room rate. The breakfast, however, was very disappointing. Other than coffee, which we don't drink, there were no other beverages available, and it was difficult to even get a glass of water.

Room Tip: Our room on the courtyard side was very quiet.
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidTravels67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StSulpiceManagement, General Manager at Le Saint-Sulpice, responded to this review, 18 October 2012
Dear Guest,

Thank you for taking the time to review our property. We are happy to hear that you enjoyed your stay with us. I would also like to apologize for the breakfast not refletive of the hotel. We are in discussions with our restaurant operators to improve the service and quality of the breakfast. We look forward to seeing you back on you next trip to Montreal.

Sincerely,
Vittorio Di Re
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 12 October 2012

This hotel is in a perfect location for a weekend stay in Vieux-Montreal. Nestled between the back of Notre Dame Cathedral and Rue St. Paul on quiet and narrow cobble stoned Rue St. Sulpice, both the waterfront and the hustle-bustle pedestrian section of St. Paul are only short two block walk. Restaurant options nearby are abundant as is shopping from tourist souvenirs to designer fashion. Also within walking distance are Place Jacques Cartier, Montreal Science Center and Vieux-Port. Metro (public transport) is reached by a 5 minute walk to the Place d’Armes sub-way station, passing the cathedral and square on the way. Airport transportation by taxi is at a set fare of $40. Airport bus stop is at approx. 10-15 minute very un-scenic walk - costs $8 (payable only in coin or by metro pass).
I stayed in #122 of this all-suite property. The room has high ceilings and walk-out doors to a small semi private terrace with table and chairs adjacent to the courtyard restaurant. It has a spacious bathroom, a bedroom with access from the foyer/hall area and opening doors to the sitting room and a well equipped kitchenette including a coffee/espresso maker, a moderate size refrigerator, electric cooking plate with 2 burners, microwave, ample pots, dishes and utensils. Quality well appointed furniture is placed throughout and tasteful artwork adorns the walls. Hardwood casings around door frames and textured tile in the bathroom exemplify the attention to detail given to the interior design. The suite was clean and in excellent condition.
The staff was very attentive and polite (they are Canadian after all), however, the concierge did provide incorrect/incomplete information regarding event times and cover charges.
We purchased a 3-day metro pass at the airport for $18 which allowed us to take the airport bus to the Vieux-Montreal area and gave us unlimited access to subway and bus travel for the period of 3 calendar days, we took a taxi on the way back to the airport. Montreal’s subway trains and stations as well as their busses are clean, safe and easy to navigate.
A budget minded alternate hotel to St. Sulpice’s location is the Holiday Inn Select on Viger. This hotel is practically at the Place d’Armes Metro station but twice the distance from Vieux-Port.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StSulpiceManagement, General Manager at Le Saint-Sulpice, responded to this review, 18 October 2012
Dear Guest,

Thank you for taking the time to comment on your recent stay with us. We are happy to hear that you enjoyed your stay and accomodations. I would also like to apologize if you were not given the correct information regarding events times and cover charges. At times information provided to us by the event organisors may charge without notice but I will speak to our concierges regardless to ensure a similar situation does not occur in the future. We look forward to seeing you back on your next trip to Montreal.

Sincerely,
Vittorio Di Re
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Saint-Sulpice

Property: Le Saint-Sulpice
Address: 414 Saint-Sulpice, Montreal, Quebec H2Y 2V5, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Vieux-Montreal (Old Montreal) , Ville-Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Montreal
#6 Family Hotel in Montreal
#11 Luxury Hotel in Montreal
#13 Romantic Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Le Saint-Sulpice 4*
Number of rooms: 108
Official Description (provided by the hotel):
Adjacent to Notre-Dame Basilica, Le Saint-Sulpice Hotel Montreal boasts a unique Old Montreal experience. Guests will be enticed by the unparalleled allure of this unique boutique hotel. The spacious and elegant suites overlook a lush courtyard garden or the cobblestone streets of Old Montreal. Enjoy the comforting warmth of the lobby or the refined cuisine of Sinclair - both complemented by attentive staff that make the most of every stay and celebrate a true 'Art de Vivre'. Le Saint-Sulpice Hotel Montreal features 108 inviting suites with a minimum of 47m2 (500 sq ft) of living space. Fully opening French-style windows overlook the courtyard or the historic streets of Old Montreal. All suites are newly furnished with a living room, work desk, additional sofa bed, equipped bar-type kitchen with Nespresso coffee machines, flat screen TV, comfortable feather duvets and pillows. Luxurious bathrooms include bathrobes with refined amenities by L'Occitane en Provence. After a day of sightseeing, guests are welcome to enjoy a cocktail in the garden (in season) or a delightful meal in the brand new Sinclair Restaurant. Located in the heart of the gardens, Sinclair Restaurant now welcomes diners in a marvellous glass space with window-doors that open onto the magnificent exterior terrace. Exclusive guest services including room service, in-room massage, free fitness centre access, turndown service, attentive 'Clefs d'Or' Concierge services, valet parking and many other amenities are also available (some at additional cost). ... more   less 
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Also Known As:
Le Saint-Sulpice Hotel Montreal
Le Saint Sulpice Montreal

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