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“First Sofitel experience but hopefully not our last!”

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Sofitel Montreal Golden Mile
Ranked #18 of 164 Hotels in Montreal
Certificate of Excellence
GreenLeadersBronze level
Derby
Level 5 Contributor
71 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“First Sofitel experience but hopefully not our last!”
Reviewed 1 July 2012

I had booked the hotel after reading great reviews on TA - our first experience of a Sofitel hotel. We stayed for 4 nights during a tour of Ontario and on arrival at the hotel we were greeted warmly by staff who informed us we were 'Guests of the Day'! As Guests of the Day we were treated to a room upgrade, cocktails at the bar, free Wi-Fi and a few other little extras. A super start to a great stay. The hotel is in a great location, close to the subway and museums and not far for an uphill walk into Mont Royal. The room was very spacious and very comfortable. The bathroom was modern and fitted with great facilities. Staff were professional, helpful and cheerful. Guests are available to help themselves to coffee in the hotel foyer each morning. All in all, a great hotel and I cannot recommend it highly enough.

  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
1 Thank happyviator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Social Media Coordinator at Sofitel Montreal Golden Mile, responded to this review, 5 July 2012
Bonjour DerbySarah,

We appreciate the time you took to post your recent comments from your stay at our hotel.
Thank you for the kind words and compliments of our staff.

Love to hear that we have a new Sofitel fan - so glad that you enjoyed your experiences in Montréal!

We hope to have the chance to welcome you again on your next visit to the area! 

Sincerely,

François Marceau
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (283)
Date | Rating
  • Dutch first
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  • French first
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English first
Edmonton, Canada
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 June 2012

I booked via hotwire and consequently, I believe, received the smallest room on my floor. It was, however, still large enough for my needs. It was very well-appointed with modern finishes, floor-to-ceiling windows, a comfortable chair and desk, and a Bose stereo with ipod dock. The bed was very comfortable, the bathroom was spacious, with a large shower and good quality shampoos, soaps, etc.

There was a fair amount of audible street noise in my room, but I figure this was unavoidable trade-off given the great location of the hotel. Service was very good from check-in to check-out.

I'm trying to find some points to criticize, but I really can't. I suppose my cell phone reception was a bit spotty in my room, but that's about it. It was a very well-executed hotel experience.

I would definitely look to stay here again. Recommend.

  • Stayed May 2012, travelled on business
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Helpful?
Thank MLRCQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Social Media Coordinator at Sofitel Montreal Golden Mile, responded to this review, 5 July 2012
Bonjour MLRCQ,

Thank you for reviewing your experience! Glad to hear that you enjoyed your stay! We will look forward to welcoming you again at Sofitel Montreal Golden Mile!

Sincerely,

François Marceau
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Montgomery, AL
Level 5 Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 22 June 2012

My wife, two teenage daughters and I recently stayed at the Sofitel on our first trip to Monteal and would recommend the hotel to anyone for their visit to the city. We appreciated the sophisticated and stylish architecture and decor and the wonderful downtown location near museums, great restaurants and the best shopping in the city. Rooms could have been larger, but were well appointed with plenty of storage and high quality furnishings. Staff was excellent, especially the concierge who gave us terrific restaurant recommendations. Hotel bar was great (specialty cocktails were expensive but worth it). All in all, a wonderful stay at a fabulous hotel.

  • Stayed June 2012, travelled with family
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Helpful?
2 Thank JWLMontgomery_AL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Social Media Coordinator at Sofitel Montreal Golden Mile, responded to this review, 26 June 2012
Bonjour Monsieur,

Thank you very much for writing a review regarding your recent stay with us. I was so glad to read how much you, your wife and your daughters enjoyed the service and the amenities we offer.

We hope to see you in the near future at Sofitel Montreal Golden Mile.

Sincerely,

François Marceau
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Bal Harbour, Florida, USA
1 review
Reviewed 21 June 2012

This french hotel chain located in the best area of Montreal provide you with a sense of comfort in an appreciable enviroment by its design and relatively human scale with examplory staff.

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
Thank bdesjardins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Social Media Coordinator at Sofitel Montreal Golden Mile, responded to this review, 26 June 2012
Bonjour bdesjardins,

We appreciate the time you took to post your recent comments from your stay at our hotel.
Thank you for the kind words and compliments of our staff. We hope to see you in the near future.

Sincerely,

François Marceau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level 5 Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 June 2012

My boyfriend and I spent two nights at this hotel, We stayed in a luxury room. Based on the reviews and the price I expected more from this hotel.

Yes, the bed was very comfortable, the view from the the floor to ceiling window was great and the huge bathroom with separate tub and shower were also nice. However, the water pressure wasn't the greatest and unfortunately the shower door did not close properly so we always ended up with water on the bathroom floor. Though if that's all the negative things that I have to say, that isn't too bad.

The staff was professional and pleasant.

Overall we had a very good stay.

  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank Anita49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Social Media Coordinator at Sofitel Montreal Golden Mile, responded to this review, 21 June 2012
Bonjour Anita,

Thank you for taking the time to review your recent stay with us, we really appreciate all feedback. We are very sorry that you experience some problems with the shower, and we are looking into the issues you raised. We do hope to welcome you back in the near future so that we may have the opportunity to provide you with the Magnifique experience enjoyed by the majority of our customers.

Sincerely,

François Marceau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, CH
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 June 2012

Had a fabulous stay at the Sofitel. Moved to this hotel from another, pretty bad, hotel in Montreal. They were SO nice, easily accomodating us despite our calling in the morning for a room on the same day. Super flexible and kind also with the late check-out request the following day. Concierge was fantastic, hotel staff were top-notch with the exception of the bar staff (really, really nice...but really, really slow 20+ min wait for a martini...10+ min wait for an espresso).

Rooms are great. Spotless, airy, SUPER comfy beds, great bathrooms.

It doesn't have the opulence, etc of the Ritz or some of the super up-scale places in Old Montreal, but the Sofitel is a perfectly nice 4+ star hotel and is GREAT value for what you're getting. Would definitely recommend it over the Omni across the street or the Fairmont Queen Elizabeth (probably two of the most direct competitors). I think it's slightly better value than the St. Germain as well. Location is also really, really great and we really can't say enough good things about this gem. Definitely going to stay here again the next time I come to Montreal.

Room Tip: If you want extra quiet rooms - ask to face Mont Royal.
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  • Stayed June 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Swissorio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sofitel M, Social Media Coordinator at Sofitel Montreal Golden Mile, responded to this review, 20 June 2012
Bonjour Swissorio,

We love to hear that you enjoyed the property and were well taken care of by our staff! On behalf of all of our Ambassadors at Sofitel, thank you for taking the time to review your experience and we will all look forward to having you back again soon!

Sincerely,

François Marceau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level 4 Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 June 2012

Stayed in Montreal this weekend and had a wonderful stay.

The staff is professional from beginning to end. The beds at all Sofitels are magnificent and this location is not an exception. I would have been content to stay in the bed for the weekend.

In the last year they have given the fitness centre a much needed improvement. With this upgrade they have given you nothing to complain about.

The location is ideal for walking to the downtown core and if you need a taxi to Old Montreal the staff is right on getting you a taxi and getting you on your way.

Great stay, cant wait to go back.

Thanks!

  • Stayed June 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Koter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sofitel M, Social Media Coordinator at Sofitel Montreal Golden Mile, responded to this review, 20 June 2012
Bonjour Koter,

We thank you for taking the time to write your review on our property. We sincerely appreciate reading that you enjoyed your stay with us and that you found our hotel met your criteria for a great hotel stay.

We hope to have the chance to welcome you again at Sofitel on your next visit to Montreal!

Sincerely,

François Marceau 
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Montreal Golden Mile

Property: Sofitel Montreal Golden Mile
Address: 1155 Sherbrooke West, Montreal, Quebec H3A 2N3, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Montreal
#8 Business Hotel in Montreal
#10 Family Hotel in Montreal
#14 Luxury Hotel in Montreal
#22 Romantic Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Montreal Golden Mile 5*
Number of rooms: 258
Official Description (provided by the hotel):
Sofitel Montreal Golden Mile is conveniently located in the heart of the city ideal for business travelers and art lovers - at the foot of lush Mount Royal Park, next to the renowned McGill University and Montreal Museum of Fine Arts. Enjoy the masterful blend of minimalist design and warm sophistication at our luxury hotel embellished with Victorian accents from the estate of North American railroad pioneer William Cornelius Van Horne. Choose one of 241 elegant and stylish hotel rooms or 17 suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed. 258 rooms including 17 suites. ... more   less 
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Also Known As:
Sofitel Montreal Hotel Montreal
Montreal Sofitel

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