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“I would give this hotel 6 stars if it were possible!!”

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Sofitel Montreal Golden Mile
Ranked #16 of 165 Hotels in Montreal
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 August 2014

This is one of the finest hotels that my husband and I have ever stayed in. The service here is incredibly excellent and the staff is extremely helpful, professional and very lovely. When I called from home before we left, I asked if we could have a really nice room on a high floor with a city view, and that is exactly what we were given. The bed here is the most comfortable one that I have ever slept in. Apparently the Sofitels are known for this. We had a wonderful person from housekeeping, Victoria, who actually showed me why these beds are so amazingly comfortable--there is what they refer to as the "feather bed," which is placed between the two sheets and makes you feel as though you are sleeping on a cloud. The bathroom is just gorgeous--very spacious, with marble and wonderful amenities. There is both a deep and extremely relaxing bathtub, with a "shower head" which can be used for washing one;s hair and also for bathing, and a shower stall as well. The neighborhood surrounding the hotel is absolutely beautiful, with very close proximity to the main fine arts museum and art galleries. The metro is just a few blocks away. The food, though expensive was well worth it. We primarily used room service for convenience. We would return to this wonderful hotel.in a heartbeat!

Room Tip: Just ask for a nice room on a upper floor with a city view! We stayed in room 1414
  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank revbeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded 6 August 2014

Bonjour Revbeth,

Thank you for taking the time to share your comments concerning your stay at the Sofitel Montreal Golden Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provides a memorable experience to our valued guests.

Our relationship with our guests is extremely important to us. We are looking forward to welcoming you back to Sofitel Montreal.

Best regards,
Stephanie Segoura
General Manager

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924 - 930 of 2,130 reviews

Reviewed 4 August 2014

i've been to two different sofitel hotels and they were gorgeous. booked here and it was a grave disappointment. the room was exorbitant. ok, it's a sofitel. but it smelled bad, the bath drain was broken, it was scuffed up and not fresh, no pool, the breakfast was mediocre for $119.00, there were scuzzy people in the area, not one decent restaurant nearby. just 100% not worth the money.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank careaboutexcellence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded 6 August 2014

Dear Careaboutexcellence,

Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile. I am sorry that your experience did not meet your expectations.

At Sofitel, we strive to provide a superior service experience for every customer; your feedback is very important to us. We have taken note of your comments.

We sincerely hope that you give us another opportunity to exceed your expectations on the next visit to Montreal. We value your business and appreciate your comments as it is the best way for us to address any issues, and continue to provide impeccable service.

Sincerely,
Stephanie SEGOURA
General Manager

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Reviewed 4 August 2014

Had a great time at the Sofitel! The rooms were very nice, spacious and clean! Hotel staff was great and accommodating. Will definitely stay here again. Hotel is in walking distance to great shops and restaurants.

  • Stayed: April 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Rita1117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded 6 August 2014

Bonjour RitaDeLucia,

Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile.

At Sofitel, we strive to provide a superior service experience for every customer; your feedback is very important to us.

We are looking forward to welcoming you again in the near future.

Sincerely,
Stephanie SEGOURA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Wonderfully clean friendly hotel with a fabulous location. The hotel is quiet and very clean. Comfortable outdoor area for food and drink. Parking is reasonable and your car is always accessible. I would stay her again. Beds are so comfortable.

Room Tip: Top floors if possible and a view towards the park or hills
  • Stayed: August 2014, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded 6 August 2014

Bonjour Nick B,

Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile.

At Sofitel, we strive to provide a superior service experience for every customer; your feedback is very important to us.

We are looking forward to welcoming you again in the near future.

Sincerely,
Stephanie SEGOURA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

This was my second stay at the Sofitel Montreal. Its a real 5 star hotel but at really attractive prices compared to all of the equivalent hotels in the area. So its quality but also value for money. Staff are attentive and friendly, the hotel is clean and well presented and the location is excellent. The rooms are slightly small but are well kept and modern. I would recommend this hotel to business travellers.

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank SJL1605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded 6 August 2014

Bonjour SJL1605,

Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile.

At Sofitel, we strive to provide a superior service experience for every customer; your feedback is very important to us.

We are looking forward to welcoming you again in the near future.

Sincerely,
Stephanie SEGOURA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

We recently stayed at the Sofitel in Montreal while waiting for our cruise to begin. The hotel is located in a very nice area of Montreal. Our first evening there we checked some very nice eating establishments within a couple of blocks of the hotel. The next day we walked to Old Montreal and spent the morning walking about the beautiful old buildings and unique boutiques of the area. We returned to the hotel for a break and then spent the rest of the day shopping and wandering through the many stores close by. Day two we walked to the Biodome and former Olympic Stadium. That turned out to be more of a walk then we expected, (two hours one way) so we took the Metro back to the hotel. We were able to get off a block away from the hotel. That evening we walked through McGill University which is just about next door to the hotel. It is a beautiful area. The hotel is located at the base of Mount Royal so the final day we walked up the hill and through the park. The view from the top was terrific.
As a base for exploring downtown Montreal, it would be hard to beat the Sofitel's location.
When we registered, the girl at the desk was very friendly and helpful. All of the staff were excellent and helped us out whenever we needed anything. The room was spacious, modern, and very clean. We had a great view in two different directions as our room was on a corner. The hotel was also very quiet and relaxing.

Room Tip: Ask for a room higher up with a view as the view from some rooms is better than others. Our corner...
  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank CindyHP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded 3 August 2014

Bonjour CindyHP,

Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile.

At Sofitel, we strive to provide a superior service experience for every customer; your feedback is very important to us.

We are looking forward to welcoming you again in the near future.

Sincerely,
Stephanie SEGOURA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

A beautiful hotel with service to match. Lobby and public areas were most attractive. Our room was modern and extremely well appointed and decorated. The only miss was the lack of a coffee maker, but you could get coffee in lobby in the morning. We would definitely return.

Stayed: July 2014, travelled with friends
Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelMontreal, General Manager at Sofitel Montreal Golden Mile, responded to this reviewResponded 3 August 2014

Bonjour Jim W,

Thank you for taking the time to tell us about your experience at the Sofitel Montreal Golden Mile.

At Sofitel, we strive to provide a superior service experience for every customer; your feedback is very important to us. We have taken note of your comment about the coffee maker.

We are looking forward to welcoming you again in the near future.

Sincerely,
Stephanie SEGOURA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Montreal Golden Mile

Address: 1155 Sherbrooke West, Montreal, Quebec H3A 2N3, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Montreal
#8 Business Hotel in Montreal
#10 Family Hotel in Montreal
#13 Luxury Hotel in Montreal
#22 Romantic Hotel in Montreal
Price Range: £119 - £444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Montreal Golden Mile 5*
Number of rooms: 258
Official Description (provided by the hotel):
Sofitel Montreal Golden Mile is conveniently located in the heart of the city ideal for business travelers and art lovers - at the foot of lush Mount Royal Park, next to the renowned McGill University and Montreal Museum of Fine Arts. Enjoy the masterful blend of minimalist design and warm sophistication at our luxury hotel embellished with Victorian accents from the estate of North American railroad pioneer William Cornelius Van Horne. Choose one of 241 elegant and stylish hotel rooms or 17 suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed. 258 rooms including 17 suites. ... more   less 
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Also Known As:
Sofitel Montreal Hotel Montreal
Montreal Sofitel

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