Every night I had to call reception to tell them to turn the air conditioner and they always had excuses why the A/C was off. One of the reasons was due to the A/C is divided for four rooms and when other room asked them to turn it off, they'd turn it off and you're stuck in a hot room. And they have so many different lame excuses for not turning on the A/C.
Customer service is extremely poor. They didn't apologize for the discomfort I mentioned above and even the receptionist called me "buddy" when I complained.
Do yourself a favour, stay somewhere else.
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- Also Known As:
- Hotel Quartier Latin
- Quartier Latin Montreal