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“Business”

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Le Place d'Armes Hotel & Suites
Ranked #5 of 163 Hotels in Montreal
Certificate of Excellence
San Clemente, California
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Business”
5 of 5 bubbles Reviewed 18 August 2014

Positioned in a central location with access to Old Montreal, plus it's only a short walk to the worf and a plethara of unique resturants are within walking distance! The hotel is classic with a modern edge. The rooms are spacious, the staff is super helful and friendly, the resturants on property are magnificent. This is my "go to" Hotel in Montreal. You won't be disappointed.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikolas S, Front Office Manager at Le Place d'Armes Hotel & Suites, responded to this review, 23 August 2014
Bonjour Jim F,

We are very happy to read that we are your 'go to' hotel in Montréal.

Thank you for taking the time and sharing your comments on your recent stay at Le Place d'Armes Hotel & Suites.

We look forward to welcoming you again soon.

Kindly,
Nikolas Salouros
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,235 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (475)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Juan, Puerto Rico
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 18 August 2014

Stayed in this hotel last April for only couple of nights being this my very first trip to Montreal. I fell in love with both...the city and the hotel. Wonderful location in the Historic/Old Montreal, across the street from Notre Dame and within walking distance to so much. Simply loved it. Walking thru the streets of the old town was special. Just wondering thru the small streets and talking to some street vendors selling their art was great.
Service at the hotel overall...ESPECTACULAR! Restaurant also fantastic!

  • Stayed May 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Debnelsonr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikolas S, Front Office Manager at Le Place d'Armes Hotel & Suites, responded to this review, 23 August 2014
Bonjour Debnelsonr,

Thank you for your fantastic review.

We are delighted to read that you not only fell in love with Montréal but also with the Place d'Armes Hotel & Suites. We will make sure to let all team members know you consider the service 'espectacular'.

Once again thank you for your very kind words and we look forward to welcoming you again soon.

Kindly,
Nikolas Salouros
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
milton keynes
Level Contributor
447 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

Spent a week here on business. The room was excellent and the staff service very helpful.

The hotel is modern and is spread across three different buildings which can be slightly confusing at first.

Location is very central for the city and has easy access to the Old Port.

Loads of places to eat withing easy walking distance.

Standard CAD$40 taxi fare to/from airport, which takes about 30 to 45 minutes depending on time of travel.

Could not fault anything. Tried room service one night and found it a bit disappointing compared to eating out, but probably no different to room service generally in any hotel anywhere.

It is not cheap but then quality rarely is.

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank donnyMiltonKeynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikolas S, Front Office Manager at Le Place d'Armes Hotel & Suites, responded to this review, 23 August 2014
Bonjour donnyMiltonKeynes,

We are delighted to read that you had a superb stay with us and that you enjoyed your suite as well as the service provided by the staff.

Thank you for your kind words and your great review.

We look forward to welcoming you again.

Kindly,
Nikolas Salouros
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
78 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 16 August 2014

This is a lovely hotel in Old Montreal. High ceilings, spacious rooms and very friendly staff. Food is good and the decor is great.

My main issues with the hotel is the technology -

1. The internet is very slow. Yes I selected the free internet but it's barely fast enough to load a web page. Why even have it? Frustrating. Yes, you can pay $10 extra for faster internet but at this level it's just expected.

2. They only allow 3 devices per room - not per person. This is antiquated and doesn't work....most couples travel with 2-3 devices each.

3. Very few room plugs: The room lacked plugs and most annoying there are no plug beside the beds.

4. They have a VCR in the room that plays VHS tapes....yes, true....i'm not sure where you can actually find one but that's kind of like trying the find an 8-track for your car! To be fair the unit is a DVD / VCR but still it carries my point that the hotel is lacking on the tech front. Does anyone bring DVD's now anyway?

The hotel is lovely and I would stay here for sure, however I do think the mgmt should do some technology upgrades.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank orangecat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikolas S, Front Office Manager at Le Place d'Armes Hotel & Suites, responded to this review, 23 August 2014
Bonjour orangecat1,

Thank you very much for your honest review. Rest assured that your comments will be reviewed by the management team as we strive to offer great service and feedback such as yours help us to continually improve.

We are delighted to read that overall you had a pleasant stay and that you will return to Le Place d'Armes Hotel & Suites.

Until next time we wish you well.

Kindly,
Nikolas Salouros
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

I have been staying at Place d'Armes hotel for over a year now, while travelling on business. The quality, comfort and staff friendliness is always consistent. They make me feel welcomed every time.
One of the best in Montreal.

Room Tip: Character, building 1 as it has nice hardwood floors, views to Notre Dame. Ideally, face northwest...
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Elizabeth v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikolas S, Front Office Manager at Le Place d'Armes Hotel & Suites, responded to this review, 23 August 2014
Bonjour Elizabeth v,

We are pleased to read that you enjoy your stays with us and that you consider us as one of the best.

Thank you for your great review and your very kind words which I will make sure to share with the entire team.

Looking forward to welcoming you again soon.

Kindly,
Nikolas Salouros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, Massachusetts
Level Contributor
336 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 bubbles Reviewed 14 August 2014

Rented a suite because there were no rooms available with two beds which we needed. The suite was lovely- great balcony with a wonderful view of Montreal. With tax, the room for two nights was over $1000 which was a bit on the pricey side. A few issues- balcony was loaded with spiders and spider webs (really need to have housekeeping deal with this because it was hard to sit outside and you couldn't really lean on the balcony without getting covered with webs! Yuck!). Got a sofa bed (in lieu of a second bed) which had no sheets available. Asked to have it made up while we went out to dinner and it was not done three hours later when we returned. Had to call housekeeping a pay someone to make up the bed (in tips) at 10 pm. I'd asked if our breakfast was included and they told me yes- continental breakfast was included. The next morning, we had the continental breakfast and were presented with a $45 breakfast bill. I signed it but spoke to the desk who said they'd take it off the bill. Good thing I checked the final bill because it was never comped. Housekeeping did not leave us shampoo and the other shower amenities the second day so we ended up using stuff we bought instead. (We could have called housekeeping again but there's another tip for their trip!). Overall, this was a very nice hotel, great location, and great bathroom fixtures and awesome tub in the suite... However, very expensive considering the little issues we had. For this price, I would have expected the details to be correct. I'd probably come back but not in season or for these rates.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Localgirl0330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikolas S, Front Office Manager at Le Place d'Armes Hotel & Suites, responded to this review, 23 August 2014
Bonjour Localgirl0330,

Thank you for taking the time and sharing your recent experience at Le Place d'Armes Hotel & Suites.

We wish to apologize for the issues you had during your stay as it does not reflect our usual level of service and standards.

We are happy, however, to read that overall you enjoyed our hotel and that you will be returning.

While planning your next visit to Montréal, I invite you to contact me directly and I will ensure you have the true Place d'Armes experience.

Kindly,
Nikolas Salouros, 514.842.1887
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 August 2014

This is our second consecutive summer visit to this delightful city. The lower rating only applies to our problem with the air conditioning; this took a few days to get replaced however that was a result of staff scheduling changes. During our stay, the staff were delightful and helpful staying positive helping us to get past the ac problem. We again enjoyed the location, the 701 restaurant for breakfast and lunch, plus at night DJ music. The late snacks at 701 were tasty and well prepared. The wait staff are very thoughtful and professional, a quality evident with all other staff personnel especially the staff at the front desk. Appreciated the Concierge services plus valets as well. The rooftop terrace bar has great views and is a terrific venue to hang out at in the evening. Le Place d'Armes has an excellent location, seems well managed, with nicely appointed rooms. We will not hesitate to stay again.

Room Tip: Don't miss the Montreal Botanical Gardens.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Michael U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikolas S, Front Office Manager at Le Place d'Armes Hotel & Suites, responded to this review, 18 August 2014
Bonjour Michael U,

Thank you for taking the time and sharing your recent experience at Le Place d’Armes Hotel & Suites with fellow travellers.

We are very happy to read that you appreciated the overall service offered by our team and the central location of our property. We do, however, apologize about the A/C issue and the delay it took for it to be repaired. Rest assured that this is an isolated situation and measures were taken so that these types of issues be promptly corrected.

I invite you to contact me directly while planning your next visit to Montréal and I will gladly assist with reserving a room for you.

Kindly,
Nikolas Salouros
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Place d'Armes Hotel & Suites

Property: Le Place d'Armes Hotel & Suites
Address: 55 Saint-Jacques W, Montreal, Quebec H2Y 1K9, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites
Hotel Style:
#2 Spa Hotel in Montreal
#5 Luxury Hotel in Montreal
#7 Business Hotel in Montreal
#7 Romantic Hotel in Montreal
#12 Family Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Le Place d'Armes Hotel & Suites 4*
Number of rooms: 133
Official Description (provided by the hotel):
Le Place d'Armes features 80 rooms and 53 suites, including six studios with private terrace and five large penthouses where the decor blends contemporary design with ancient architecture. The three historic buildings housing Le Place d'Armes Hotel & Suites all date back to the late 19th century. These regal structures were originally home to some of the pre-eminent businesses of the time, and their architecture recalls an era devoted to unmatched craftsmanship and detail. Hotel Features: - 6 meeting rooms and a modular ballroom that can accommodate up to 350 people, with natural light, stone or brick walls and equipped with comfortable furniture - 2 restaurants and a spa - Rooftop Terrace ... more   less 
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Also Known As:
Le Place d`Armes Hotel And Suites
Le Place d`Armes Hotel Montreal
Le Place d Armes Montreal

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