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“Really nice”
Review of Hotel Nelligan

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Hotel Nelligan
Ranked #6 of 165 Hotels in Montreal
Certificate of Excellence
Reviewed 26 July 2014

Nelligan is in a good location. The staff are helpful and the rooms are nice good size and clean. Bar service can be a little slow. The breakfasts are good. I keep refering to factor x in my reviews and Nelligan just needs to go a little further to achieve excellent. For instance the breakfast bill was incorrect on two occassions although it was sorted by check out time. On my return to UK I was charged for a drink from the mini bar I did not have, however to be fair to Nelligan they gave me the benefit of doubt and refunded my money, so well done on that. I would use the hotel again if in the area

  • Stayed: June 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Resovoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Nelligan, Front Office Manager at Hotel Nelligan, responded to this reviewResponded 5 August 2014

Dear Mr.Resovoir,

I would like to thank you for sharing your experience with us on TripAdvisor. In hand, I am happy to read that you will be returning at Le Nelligan for your next trip to Montreal, and on the other hand, I feel very sorry for the mistakes that happened on your hotel bill.By sharing your impressions you help us to improve and eventually achieve perfection, and I thank you for that!

We hope to welcome you back very soon at Le Nelligan

Warm regards!

Daisy

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943 - 949 of 2,226 reviews

Reviewed 26 July 2014

The Nelligan is in a terrific location for getting around old Montreal. We arrived on Friday night. You are given drink coupons for the bar on the main floor, however, they have a roof top bar with a view of the River. We went up there and enjoyed the scenery. This is an extremely popular bar, especially on Friday nights. There were many beautiful people enjoying getting together.
Unfortunately, the noise continued until late in the evening, or rather, early in the morning and was quite obvious in our room. We did tell the desk the next morning and they promptly moved us to a quieter room, with no view, but we didn't spend our time in our room. Our overall impression is that the hotel is a little tired and needs to have maintenance done, as our first room had plumbing issues and noise.
the location of this hotel is perfect and the staff were very attentive.

Room Tip: Make sure that you won't be able to hear the rooftop bar noise.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Milehighhorses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Nelligan, Front Office Manager at Hotel Nelligan, responded to this reviewResponded 5 August 2014

Dear Mr.Milehighhorses,

We would like to thank you for having taken the time to write and share your review on TripAdvisor. We are happy to read that you have enjoyed your stay with us, and sorry that you did not have a peaceful night because of the outside noises! We wish to welcome you back at Le Nelligan, in a very near future!

Warm regards from Montréal!

Daisy and front office team!

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Reviewed 25 July 2014

We had a wonderful couples getaway and stayed in room 414. No noise and no view but an excellent room. The service was outstanding and they were very helpful. Lots of free bottled water and concierge advice. The Terrace Club is an excellent hot spot and the location of the hotel can't be beat. We will return.

Room Tip: Be careful not to face the street as it will be noisy.
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank NYcitygirlNyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Nelligan, Front Office Manager at Hotel Nelligan, responded to this reviewResponded 28 July 2014

Dear Mrs.NYCYTYgirlNyc,

We are happy to read that you have enjoyed your Montreal gateway, with friends. We thank you kindly for recommending Le Nelligan Montreal. I am very pleased to read your comments about the associates and I will make sure to share them along. Be well,

Daisy and Team!

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Reviewed 24 July 2014

Went last weekend with another couple and stayed in the petite suites. SWEET. Good room size, nice restaurant for brakfast, and well located in the old quarter. Also has a cool roof-deck bar and restaurant.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank BKR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Nelligan, Front Office Manager at Hotel Nelligan, responded to this reviewResponded 28 July 2014

Dear guest BKR1,

Thank you very much for sharing your general impression on TripAdvisor. I am happy you loved the hotel and its facilities!
We hope, to welcome you again at Le Nelligan!

My best regards!

Daisy

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Reviewed 24 July 2014

Everything at the hotel exceeded our expectations. The staff were friendly and exceedingly knowledgeable and enthusiastic. They sincerely seemed happy to be working there. The surroundings are elegant and the rooms well appointed. The meals we had for room service were excellent. Our room was spacious with a very comfortable bed. We look forward to staying here again! We hated to leave!

Room Tip: If you want quiet, ask for a room in the back.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Candy92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Nelligan, Front Office Manager at Hotel Nelligan, responded to this reviewResponded 28 July 2014

Dear Guest Candy92,

Thank you very much for your good words on TripAdvisor. It is always great to read that our guest have had a nice experience at Le Nelligan!

Warm regards!

Daisy

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Reviewed 23 July 2014

To begin the room we stayed in was very nice. was a petite suite...very spacious brick faced walls with stone on one side...bathroom also big with a separate large shower and a two person jaccuzzi. The concierge was helpful, and the hotel was right in the middle of old Montreal. For me it was like staying in SOHO in Manhattan...so not very different from what I was use to. the service was spotty. I felt that there were too many unseasoned young people running the show. Maybe if there were a few seasoned workers there they would not have let things slide. Housekeeping took forever. One day it was 3:30 PM and the room was not made. the continental breakfast was adequate; they seemed reluctant to refill the platters....they did not allow us to trade in a continental for a regular breakfast and the regular was cheaper. We were there from a Friday thru Tuesday. Friday and Saturday night it was loud ...that is to say the hotel is in the middle of it and with people passing bay you hear every scream and noise. Things there like cocktails were very pricey. Overall an Ok experience. Good on room not so good on service and prices. C'est dommage!

Room Tip: the petite suite is a nice acccomodation
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank urbanphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Nelligan, Front Office Manager at Hotel Nelligan, responded to this reviewResponded 28 July 2014

Dear Mr.Urbanphil

We would like to thank you for your comments. We always appreciate when our guests share with honestly theirs impressions on their experience with us. We definitely take your feed back as the best way to improve our service and to meet our guests expectations. We are very sorry if our service and facilities were not up to your standards!
Nevertheless, we hope, that you will give us another chance to welcome you back at Le Nelligan!

Warm regards from Montreal!

Daisy

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Reviewed 23 July 2014

This is a beautiful hotel. We rented the petit suite, and it did not disappoint. The room was tastefully decorated and very comfortable. We were on the third floor and overlooked the street. The hotel is very central and gives very easy access to all of Old Montreal. If wew returned to Old Montreal, this hotel would definitely be at the top of our list to stay

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Martin v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Nelligan, Front Office Manager at Hotel Nelligan, responded to this reviewResponded 28 July 2014

Dear Martin V,

Thank you kindly for your good words.I am proud to read Le Nelligan made it onto your list of favorites! I look forward to having the pleasure of welcoming you back in the near future!

Warm regards!

Daisy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Nelligan

Address: 106 Saint Paul St W, Montreal, Quebec H2Y 1Z3, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Vieux-Montreal (Old Montreal) , Ville-Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#5 Luxury Hotel in Montreal
#5 Romantic Hotel in Montreal
#5 Business Hotel in Montreal
#8 Family Hotel in Montreal
Price Range: £119 - £257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Nelligan 4*
Number of rooms: 105
Official Description (provided by the hotel):
Hotel Nelligan's elegant accommodations pair century-old stone walls with a chic, modern decor. Natural light flows through the 44 rooms, 59 suites and 2 penthouses, while stately furnishings and high-end amenities punctuate the ambiance. The hotel perfectly accommodates groups with its expansive ballroom (fits up to 400) and 4 modern conference spaces. In the lobby, a regal, four-story atrium provides the perfect respite for an afternoon drink while adjoining Verses Restaurant offers a market-fresh menu. And for a taste of Montreal's mischievous side, Mechant Boeuf serves up delicious cocktails and great music nightly! Room service is also available. Finally, situated atop the elegant property, Terrasse Nelligan delivers unmatched city views! ... more   less 
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Also Known As:
Nelligan Hotel Montreal
Hotel Nelligan Montreal

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