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Hotel Gault
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Reviews (1,432)
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All reviewsjonathan leclercold montrealheated floorsloft roommodern designquiet streetturn down servicedvd playergreat boutiqueupgraded to a suitebottled waterbeautiful hotellarge windowsbeautiful roomhigh ceilingssmall hotellong weekend
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Reviewed 10 September 2011

Staff were all, without exception, charming, helpful and friendly. Something I have not found in other hotels in this town. Rooms are spacious and very clean. Beds and bedding excellent quality. Wifi works perfectly.

  • Stayed: September 2011, travelled solo
    • Value
    • Sleep Quality
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Thank Alison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGault, Guest Relations Manager at Hotel Gault, responded to this reviewResponded 12 September 2011

Dear Guest,

We are delighted to hear that you enjoyed your stay at the Gault!

We all look forward to welcoming you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2011

We stayed at Hotel Gault for three nights over Labor Day weekend, and couldn't have had a better experience. We were in room 510, which has a terrace on one side and an amazing view on the other. The terrace was a great place to eat breakfast (the room service breakfast was delicious, but beware that there is an additional $6 "hotel delivery" charge in addition to the $5 room service charge, which can make getting room service expensive.) The room itself was lovely in a very modern way, with poured concrete floors and interesting artwork. The bed was incredibly comfortable (maybe too comfortable, since we slept almost 12 hours on both of our first two nights!), and the bathroom amenities were great. You will never be cold or wish you had more water pressure white staying at Hotel Gault, that's for sure. And if you're staying in the winter (or just have cold feet all the time), the bathroom's heated floors are a nice touch.

The service and location were also superb. Andre, the concierge, could not have been nicer or more helpful. We needed a dinner reservation for the night we arrived, and he had one for us in just a few minutes. if we asked for a taxi, one pulled up almost instantaneously. Every single person we dealt with was courteous and helpful. And on top of that, there's free wifi, they'll lend you an ipad if you need one and they give you as many (free) water bottles during your stay as you need. Plus the hotel is right in the center of the historic district (near tons of shops and restaurants), and there are several metro stops in close walking distance that can take you anywhere you want to go.

A final word on price - my feeling is that this hotel is priced well for a luxury hotel. It's not cheap by any means, but you get comparable service and amenities to name brand five star hotels for less money and with a much more personable staff. They also have a prepay option, where you get a slightly lower rate if you pay at the time you book. We used that, and it worked out incredibly well. If you know you're going to be in Montreal and there's no chance that you'll cancel, it's a great deal.

We love Montreal, and Hotel Gault made our stay this time even better than usual. We'll definitely be back.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
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    • Service
Thank TTL212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGault, Guest Relations Manager at Hotel Gault, responded to this reviewResponded 7 September 2011

Dear guest,

It was a pleasure being your host for the Labor Day week-end!

Thank you for your kind compliments regarding the room, the amenities and the conciergerie service. We strive to provide our clientele the best experience !

Looking forward to welcoming you back!

Regards,

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Reviewed 6 September 2011

We spent a lovely Labour Day weekend at Hotel Gault. The hotel is housed in a former YMCA in an historic building at the edge of Old Montreal. The hotel has been completely gutted and turned into a very contemporary boutique hotel. The location is superb as it is at the corner of two very quiet streets and away from the major foot traffic of the old city yet close enough to walk to restaurants, the subway and other attractions. If the hotel was busy, we would never have known as we rarely saw other guests.

We stayed in a Junior Suite on the 2nd floor and it was a very large room with a stone/exposed brick wall, two sets of operational French doors, a king bed, a large free-standing acrylic soaker tub as well as a separate glassed shower with an adjustable Grohe rainhead and a separate WC as well as a very ample supply of Molten Brown products, an abundance of very good, thick, fluffy towels and a magnifying make-up mirror. The bed was extremely comfortable with very good linens, as others have noted. However, the floors are polished concrete and while they provide a funky, industrial vibe, they don't look clean and are not very comfortable as a living space surface. Terry slippers and robes are provided and with those floors you'll want to wear the slippers as the floors look and feel dirty. There are small area rugs (maybe 3 x 5) on each side of the bed, but these were quite filthy and badly in need of cleaning. The drapes are blackout drapes but they are falling off their tracks and you have to manoeuver them a certain way to get them to stay closed. There is very ample closet and drawer space, a safe, minibar, iPhone/iPod docking station and 42" flat screen TV.

The hotel has a tiny lobby area dedicated to being a restaurant for breakfast as well as a bar area in the lobby but we never saw anyone at the bar.

A few minor things were missing:
- hotel book with hotel and local information
- TV guide
- a bedside clock
- magazines related to Montreal

But the most notable about The Gault is the staff. We have stayed at the best hotels all over the world and the staff were simply wonderful. They could not do enough. Upon arrival we were offered a beverage and chose an ice tea and an espresso. No charge. When we came back from our daily excursions, the staff eagerly wanted to hear about where we went and what we did. One day after four and a half hours of walking in extreme heat and humidity, icy bottles of water were proffered without asking. No charge. The concierge asked what restos we'd picked and provided tips and suggestions. I cannot say enough about the warmth, friendliness and service orientation of every staff member we met. And as a result, we were able to overlook some of the little things I mentioned above.

We look forward to returning to Hotel Gault.

  • Stayed: September 2011, travelled as a couple
    • Value
    • Sleep Quality
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    • Service
Thank GayleR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGault, Guest Relations Manager at Hotel Gault, responded to this reviewResponded 7 September 2011

Dear guest,

It was a pleasure having you stay at the Gault during the long week-end and we truly appreciate all your comments.I want to confirm that we strive to the highest level of cleanliness and we will definitely take your comments in consideration.

Looking forward to welcome you back soon!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2011

My wife and I visited Montreal from Boca Raton, Florida and weren't sure what our overall experience would be. From the minute we stepped into the Gault Hotel in Montreal,we were treated as if we were close friends. They took care of everything with that gracious Canadian hospitality and professionalism. The room was over 400 sq. ft and had a large bathroom. But, truly what made this hotel great was its staff. They couldn't have been more helpful and friendly.
Do yourself a big favor. Skip the pretentious and overpriced hotels and come to the Hotel Gault. You will not be disappointed!!

  • Stayed: September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank leoed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2011

As all the reviews say, the staff here are terrific. The warm welcome, the concierge service to the room, the friendliness of everyone - all wonderful and very much appreciated. I came for one night only on business, with the goal of determining whether we would send our clients to the Gault, instead of the Intercontinental. I would describe the hotel as modern, not historic, all open concept bedroom/bathroom, very white/bare furnishings. The bed was fantastic. The room service was quick but the food was a bit mediocre. I didn't eat breakfast but the menu looked great. I haven't decided if this is the right hotel for our clients yet (no real 'historic' feeling to it) but I may try it again. What I do like is the free wireless and the 24-hour room service. I can't tolerate paying for wireless at hotels anymore; it's archaic. I totally give the Gault full marks for personalized, friendly service - something the Intercontinental can't come close to.

  • Stayed: August 2011, travelled on business
    • Value
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2  Thank Cdngirl_68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGault, Guest Relations Manager at Hotel Gault, responded to this reviewResponded 6 September 2011

Dear guest,

Thank you for your feedback, we are pleased to learn that you enjoyed your recent stay with us!
Providing you an unique personnalized experience was a real pleasure!

We all looking forward to welcoming you back at the Gault !

Sincerely,

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