I arrived quite late at night, and this was in fact the only reason that kept me from leaving again immediately. The place is just shabby and has the charm of a youth hostel long overdue for renovation. The person at the reception did not lift a finger to help with luggage, so I carried my bags by myself up a few stairs to arrive at my "superior with terrace". There was nothing superior about the room, it has the level of a very simple, cheap, battered B&B or youth hostel: worn out cheap furniture, frail shades, old bathroom, spotty old carpet, plastic furniture on the terrace. The fold-away bed had been announced but again it must have been at least 15-20 years old. That this place supposedly has 3 stars is a mystery to me, it is 1 or 2 stars at most.
I would not complain much about it if they would not ask 135C$ for the room. This is just an outrageous rip-off. The area is very nice indeed but this is no justification for this price in view of the service. The pictures on their website are very cleverly taken to hide the degree of deterioration and lack of charme, to a level which I feel is close to imposture. I moved to a Holiday Inn the next day where I paid 125C$ for a room twice the size, spa, restaurants, business centre etc. - admittedly with little soul and downtown, but at least with reasonable value for money.
I am also surprised and suspicious now of the other enthusiastic reviews the place got and wonder if the authors were really there or are just friends of the owners. When I informed the lady at the reception that I was unhappy and would leave, she reacted as if she had not heard this for the first time.
I am a frequent traveler, both for business and pleasure, and have seen everything from 5-star to youth hostels but this was one of the biggest disappointments so far. In fact I never bothered to write a negative review, even if a place did not fully live up to expectations but this was simply too much.
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- Also Known As:
- Anne Ma Soeur Anne Hotel Montreal