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“Decent stay”

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Hilton Garden Inn Montreal Airport
Ranked #56 of 164 Hotels in Montreal
Houston, Texas
Level Contributor
73 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Decent stay”
Reviewed 18 July 2014

Conveniently located within short distance to the airport, stayed there twice within 3 weeks. Each time for 2 nights and we found it great. We had a rate that include free parking which otherwise would have been $15 / day. The breakfast is excellent but cost $15 per person, we paid $10 per person at Check in. The hotel made us an offer that we accepted. The location is a little tricky to find with the GPS especially during the Summer when there are so many road repairs in Montreal. Room is large, hotel is clean and the staff is professional and bilingual (French/ English).

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Tamachris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sia T, General Manager at Hilton Garden Inn Montreal Airport, responded to this review, 22 July 2014
Dear Mr. Tamachris,

I would like to take this opportunity to personally thank you for your nice comments.
Glad to hear that you accept our restaurant breakfast choices and that you enjoyed it.
It is true during summer with a GPS it is hard to get to some airport hotels, and we apologize for that.
Besides the French, English personnel we also have 17 other languages that our staff is ready to assist other guests.
Have a wonderful summer and looking forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Europe
Level Contributor
259 reviews
234 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed 18 July 2014

Stayed here for one night after late night arrival to YUL. It is short drive (5 minutes) from the airport, and we did not wait for a free shuttle (that might or might not appear), but took a taxi (17 CAD) and saved some time. Got an upgrade into large room, with all usual HGI ameneties. Room clean, bed conformatable, breakfast ok, internet speed decent. Only minus would be housekeeping banging on the doors at 8am, and even unlocking the doors and comming in the room, as we still slept (but saw the women very clearly, do it was not a dream, unfortunatelly).

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank PremiumFlyer74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sia T, General Manager at Hilton Garden Inn Montreal Airport, responded to this review, 22 July 2014
Dear HotCat11,

We are very glad to see that as a Hilton member you were able to receive the amenities that you are untilled to.
I understand we were not able to deliver the HGI SATISFACTION PROMISE experience with the housekeeping knocking to your door early morning.
Please accept our sincere apologies.
We look forward to seeing you back soon and rest assure that this time EXTREMELY SATISFIED STAY you will receive.
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014 via mobile

Great service, great room, great location. The gym and pool facilities are very nice. It has a lovely jacuzzi and decking area on the 11th floor. The concierge are always helpful and made our stay a breeze. The bar man was also lovely and gave great measures. Our room was clean and very spacious!

Stayed July 2014
Helpful?
1 Thank Rebecca K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sia T, Guest Relations Manager at Hilton Garden Inn Montreal Airport, responded to this review, 23 July 2014
Dear Ms. Rebecca,

Our Management & Staff thank you for your excellent comments.

At our property we are committed to the HGI SATISFACTION PROMISE and we are delighted to see that you have received it.

Looking forward to your future stays with us.
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014 via mobile

Stayed for 3 weeks for business purposes. Great hotel & Staff are very friendly / helpful. Highly recommended! Shuttle is available to the nearest place or shopping centre. Restaurant breakfast are great.

Stayed March 2014, travelled on business
Helpful?
Thank bob_brunei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sia T, General Manager at Hilton Garden Inn Montreal Airport, responded to this review, 15 July 2014
Dear Mr. Brunei,

On behalf of the Management & Staff we would like to thank you for such wonderful comments about your stay.

Our HGI SATISFACTION PROMISE I believe was delivered and we are very pleased to know.

Thank you once again for staying with us and look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carrollton, United States
1 review
Reviewed 11 July 2014

Breakfast was good. You could either redeem the points or use the points for breakfast each morning. However, I ordered a glass of wine from the bar and was overcharged for it. The staff at the front desk was very helpful.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Theresa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, MA, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 10 July 2014

Food very good. Bathtub slippery. Do not like attempt to charge for parking. Otherwise very good. Used business centeer found very good. Room cooling system very good for those humid Montreal days. Plalce is abit difficult to get to off of 520. You will need practice.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alvin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sia T, General Manager at Hilton Garden Inn Montreal Airport, responded to this review, 15 July 2014
Dear Mr. Alvin,

Sorry to hear that you found the bathtub slippery and for the charge of the secure parking.

I also observed that getting here was kind of problematic due to the fact that we are located on the service road and not on the 520.

Your comments have been added to our internal VIP data base so in case you happen to return and stay with us to have an EXTREMELY SATISFIED STAY.

Wishing you a nice day and looking forward to your future stays with us.
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Oakville, Canada
Level Contributor
4 reviews
4 hotel reviews
Reviewed 7 July 2014

As always the staff and management were great. This is like being in my house, except there are people waiting on me for my every need. The people here are simply the best. From the Front Desk staff, restaurant staff to Housekeeping they will go out of their way to make sure your stay is the vey best.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wilson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sia T, Guest Relations Manager at Hilton Garden Inn Montreal Airport, responded to this review, 8 July 2014
The Management & Staff of the HGI Montreal Airport, thank you for your excellent comments. We look forward to having you back with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Montreal Airport

Property: Hilton Garden Inn Montreal Airport
Address: 7880 Cote De Liesse, Montreal, Quebec H4T 1E7, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Dorval / Airport / Train Station
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Montreal
#43 Family Hotel in Montreal
#45 Romantic Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Montreal Airport 3*
Number of rooms: 161
Official Description (provided by the hotel):
Located seven minutes from the airport, the newly renovated Hilton Garden Inn Montreal Airport is the city's best airport hotel for business. This corporate hotel - conveniently located near Bombardier Training Centre, CAE, Rolls Royce and other corporate offices - is a TripAdvisor award winner. Whether you're traveling for business, leisure or you're en route to another destination, you'll enjoy the hotel amenities with everything you need for a comfortable and productive stay. Plan a meeting onsite or relax at the hotel's Resto Bar and Lounge. Enjoy the use of free Wi-Fi, a 24-hour business centre and an indoor pool. At the end of the day, feel at home in a guestroom or suite with a comfortable bed, mini-fridge and microwave. Getting here is easy with a free airport shuttle(please call hotel for details). ... more   less 
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Also Known As:
Hilton Garden Inn Montreal/Dorval Airport Hotel Montreal
Hilton Quebec
Quebec Hilton
Hilton Garden Inn Saint Laurent

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