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“Popular choice”

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Residence Inn Montreal Westmount
Ranked #70 of 163 Hotels in Montreal
Brookline, Massachusetts
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Popular choice”
Reviewed 13 May 2014

I recently stayed for a night and was pleased to see the results of the renovation. The room was updated, functional, quiet and comfortable. Check in was easy with friendly staff, and the buffet breakfast was generous. Having stayed here many times before, and always used the parking garage I was familiar with the low roofline. However, this time I was in an SUV and was concerned whether it would fit. At check in the desk clerk asked for the car's make, model and year, looked it up online, and said it would fit, which it did. I'd recommend this location, which is a pleasant 10 minute walk down St. Catherine's to downtown shopping and restaurants. Right around the corner are some excellent supermarkets, coffee and dessert shops, a movie theatre and a small shopping mall.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanvir H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
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English first
nyc
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 May 2014

Recently stayed for three nights with friends. Close to Atwater (shops, subway station) in a residential area. Beautiful view of Mount Royale. Very Quiet Hotel.

Other reviews have been spot on in terms of the elevator situation.

Pros:
Great value (the two bedroom suite was huge).
View is incredible.
Nice having a full kitchen
Staff was extremely kind
Free breakfast was adequate

Cons:
No in-room safe
Cleanliness was disappointing, especially in the shower
Elevators slowwwww

Room Tip: Ask for a view of Mount Royal and a lower floor (so you can take the stairs)
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wacawaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarieLoevenbruck, Manager at Residence Inn Montreal Westmount, responded to this review, 9 May 2014
Dear Wacawaca,

Thank you for staying with us at the Residence Inn Montreal Westmount and sharing your experience with us. We would like to apologize that our bathroom cleanliness was not up to standards and wanted to let you know that our housekeeping department is looking into the situation to make certain it does not happen again. We hope to have the chance to welcome you back to the Residence Inn Montreal Westmount.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
194 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 1 May 2014

We spent a few nights at this hotel in April 2014. All in all, it was a disappointment to us all, for the following reasons:

- two bedroom suites with just one tiny bathroom which contained the toilets as well; for this type of accomodation, this was just plainly inappropriate, especially when there was a huge walk-in closet which served no useful purpose (considering the various closets around the suite) ;

- location a bit problematic; not close enough to main points of interest and felt terribly unwelcoming;

- breakfast of the type served in cheap motels; no fresh fruit except for the first morning;

- swimming-pool filthy beyond imagination;

- two elevators only for a building with 15+ floors so;

- no furnitre whatsoever in the second room of suite, except a bed...

All in all, we will definitely not return to this Marriott location. We would a more central and more pleasant facility.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trueparisian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarieLoevenbruck, Manager at Residence Inn Montreal Westmount, responded to this review, 9 May 2014
Dear Trueparisian,

We truly regret that your experience at our hotel did not meet your expectations. Please accept our most sincere apologies and we thank you for taking the time to report to us the inconvenience you had with your stay. Comment like yours are very important to us as they allow us to improve ourselves and to service our guests better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 April 2014 via mobile

This is our go to hotel when we visit our daughter in Montreal, very friendly atmosphere and awesome breakfast buffet everyday, just got back and looking forward to next trip! Minutes from Atwater Market and shops of St. Catherine's street and close to universities for visiting parents like us!

Stayed April 2014, travelled with family
Helpful?
4 Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarieLoevenbruck, Manager at Residence Inn Montreal Westmount, responded to this review, 9 May 2014
Dear Lisa S,

Thank you for staying at the Residence Inn by Marriott Montreal Westmount and sharing your wonderful comments with us and other travelers. We are looking forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2014

This was the first time we brought our young kids to Montreal. Usually, we like to walk around everywhere so we wouldn't have considered this hotel before. Metro stations are nearby but we had the car so its location, in the west end, was not a big deal for us. On our last day, we did walk to the Fine Arts Museum which was only a 15 minute walk away.
I'm writing because I wanted to commend the staff who I thought were remarkably accommodating and helpful. First of all, I had carelessly booked the wrong nights for our stay (I am blaming my ipad for that) and the manager was able to give us a room at the same rate for the nights we were actually there. They gave us no problem and there was never any sense that they would not be able to help us. Throughout our stay, reception was always attentive and helpful with all our questions. Breakfast was a good selection with food being replenished often. Kids loved the make-your-own waffle station. Parking was secure and included in and out privileges. The room, though not remarkable and a bit dark because we were on the 4th floor, was clean and a fine size. The kitchen was set up for basic cooking though we only took advantage of the microwave and the fridge. If you have young kids and want to go swimming, bring something to help them float. The shallow end is about 3'6 or so... The staff make up for any small complaints I might have about the room decor. All in all a great value.

Room Tip: The double bed suites are on the lower floors but if you can, choose a higher floor for more sunligh...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlwaysR0aming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarieLoevenbruck, Manager at Residence Inn Montreal Westmount, responded to this review, 9 May 2014
Dear AlwaysROaming,

Thank you for taking the time to share your experience with us. We truly appreciate the kind words you have for our staff. We thrive to offer an outstanding hotel experience and feedback is always welcome to better ourselves.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
5 reviews
Reviewed 31 March 2014

Really nice rooms, comfortable beds and couches, service was excellent. The hotel is really close to everything, I was very sick wasnt able to check out on time so the lovley front desk lady gave me a late c/o which I really needed. Thank you so much :D

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank turtle080513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Haven, Connecticut
Level Contributor
128 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 29 March 2014

We stayed at the Marriott Residence Inn -- Montreal Westmount in November and had a very positive experience. The location is excellent, but parking is severely limited. You have your choice of parking a couple blocks away in either a parking lot or indoor garage (they are in opposite directions from the hotel) and walking back. The staff is decent, though not "full service" by any stretch of the imagination (it is a Residence Inn, after all). The rooms are very nice, comfortable and quiet. Breakfast is adequate though provided in a somewhat cold, institutional setting, yet certainly meets standards in terms of quality and quantity. Value is excellent, particularly for Montreal. This was our first stay and we will definitely be staying here again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PatchMeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Montreal Westmount

Property: Residence Inn Montreal Westmount
Address: 2170 Lincoln Avenue, Montreal, Quebec H3H 2N5, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #70 of 163 Hotels in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Montreal Westmount 3*
Number of rooms: 219
Reservation Options:
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Also Known As:
Residence Inn Montreal Westmount Hotel Montreal
Montreal Residence Inn

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