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All reviews atwater metro station alexis nihon living room the penthouse top floor large balcony full kitchen free breakfast two blocks couple blocks indoor pool close to downtown the breakfast area st catherine min walk mont royal yogurt
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Reviewed 11 May 2009

If you don't mind sleeping on a brick, the place is nice. Another drawback is no hot tub, (which you will need by the end of the long walks you will be taking). Good breakfast with a lot of choices.

  • Stayed: May 2009, travelled on business
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1  Thank StageCaptainC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2008

Stayed for a weekend at this hotel. I usually check reviews for any hotel that I am planning to stay at and this was no exception. This hotel has very decent reviews here and other places. I was very disappointed however and I am not a picky traveler, just want to get my money’s worth.

I was surprised at how small and uncomfortable the rooms were and how old/dated the rooms/things in the room were. It was nice to have a kitchen but everything was old. The bed was small and uncomfortable, the sheets old and torn in some places, same with the towels. You don’t expect this at a Marriot.

The room was clean but old and uncomfortable. This hotel is advertised as 3-4stars but it is no way even close. It was like staying at a decent motel. However the price of $150.00 per night is insane for this place. It is not worth half that price. I stayed at 4Seasons last year for the same price in a much better hotel in a better location.

Location is ok but nothing to write home about, you are better off staying on Sherbrooke between University and St. Laurent. There was always street parking available nearby so that is a plus. it was also nice to have a balcony, but it was not very useful since they dont even have any chairs or anything out there and you cant even smoke cigarettes on the balcony. I am not a smoker but it seemed like a strange rule for an outdoor balcony

Overall it is a decent motel experience but really bad for the value. For 150 a night, I expect way better rooms.

  • Stayed: September 2008, travelled as a couple
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1  Thank iraevski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2008

I personally prefer to stay at the Residence Inn (Business or Leisure). This was the worst hotel I have stayed at so far. Our stay started with the horrible parking experience. There were about 10 parking spots per floor in the underground parking. I had to wait there for about half an hour to find an empty spot. Then there was the elevator wait. I stood by the elevator for 15 min every time for it to arrive(I was on the 7th floor and started using the stairs in and out after experiencing the same problem about 2 times). Then there was the room. The fridge was at least 20 years old with a loud squeaking noise. Old carpet with a nasty smell. The balcony was filthy with algae on the floor from the water leaking out of the air conditioner. The front doors squeaked. The thermostat did not work. There was no exhaust in the washroom. The sofa bed was the most uncomfortable nights sleep ever. And they charge $1 for every local call.

Upon complaining about the above the response from the front desk was "We are working to make things better". They did not offer any fixing or regrets.

Never again will I stay here. I travel quite a lot to Montréal. I would suggest the four points hotel (Same price much better service with the valet parking).

  • Stayed: August 2008, travelled as a couple
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1  Thank Azooooor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2008

I booked this hotel with Marriott Reward Points, so I cannot comment on prices and value. This was a last minute trip as I re-routed to avoid Hurricane Gustav and did little or no advance planning on he trip which required a higher level of staff assistance than I would normally ask for.

Getting there: The hotel is located in a residential area of Montreal about 2 miles west of downtown. If you have two or more people, its probably not a bad idea to get a cab directly to the property. The flat rate of C$38 is competitive with the C$30 fare for two people on the L'Aerobus shuttle service from the airport. If you do take the bus, you will get dropped off at the main bus terminal. From there you can go downstairs to the Berri/UQAM metro station and ride to Atwater. Come out of the station on the Rue Maisonneuve side and walk a half block north on Rue Atwater to Lincoln. The hotel is a block down past a couple of old apartment complexes.

Check in: Slow. The hotel had a couple of groups checking in at that time and the check-in desk has room only for two agents to handle the load. They did the best that they could.

Room: Small. When I was promised a double room, they weren't joking. Its a double bed rather than a queen which is a good bit smaller than I am used to. Appliances in the kitchen look really old, but are functional. There is a small den area with a desk and a large balcony. Internet is free in the room, but as is the case with Marriotts I stay at, it is not wireless. But when its free, I will take what I can get. The toilet did not flush when I arrived. But it did get fixed almost immediately after I notified the front desk.

Staff service: Really great. As I said, I was in a bot of a pinch and did virtually no advance planning. The staff was able to help me out with opening and closing times, directions and recommendations. This was pretty key since Labor Day is a holiday in Canada at the same time as in the US. Everything is closed on Labor Day. Overall, very friendly and cheerful folks and I am glad they were there.

Breakfast: Big fan of the free Residence Inn breakfast. But this is a family hotel if every I stayed at one. Breakfast was overrun with kids and the atmosphere was more Romper Room than hotel. I suppose that makes it "family friendly". But it also means that I also lost my breakfast plate a couple of times dodging the kiddies running around. Still it was a generally good selection of breakfast foods.

Overall impressions of the hotel were OK. The biggest problem here is not something that will surprise the staff if they read this. Its the elevators. If you are above the 10th floor and want to go downstairs, plan ahead. If the elevator is not headed in the direction you want, get on. Ride it up and then back down. At least you are on, which is more than I can say to some of the poor souls who found a full elevator when it arrived at their floor.

This really isn't a pheonomenal location for exploring Old Montreal but its OK. Atwater requires a change of train to get to the Orange Line and it can be a bit of a walk at the end of the day when you are beat to get back to the metro and then back to the hotel. Still, you are only two stops away from Peel Station which is where a lot of the action is on Ste Catherine Street. Given the choice, I would have tried to get a room downtown or in Old Montreal. I think the prices are generally competitive with the 3-star set downtown.

  • Stayed: August 2008, travelled as a couple
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Thank MR_PHL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2008

This hotel is a little out of the way - but close to the metro station.

It was very reasonably priced and includes a fully equipped kitchen and a little balcony.

The staff are really friendly and helpful - even to an English speaker like me.

Very reasonable and comfortable,

  • Stayed: August 2008, travelled solo
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Thank LonesAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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