W is part of the SPG family of hotels which includes Sheratons, Westins, Four Points etc. I regularly stay at Westins and Sheratons for work and decided to cash in some of my Starwood Points for a girls weekend with my best friend.
We were pleased when we arrived to find we were right between St Catherine's street (the shopping district) and Old Montreal so we did not need our car. However, parking was not convenient to the hotel and we had to walk a fair distance with our suitcases. The doormen - and all the staff - were very friendly and welcoming.
The decor and atmosphere are very sleek, modern - dark with lots of chrome and waterfalls - unlike any hotel we'd stayed in before. Our room was not very spacious. There was nowhere to put our luggage so we had to leave it on the floor - taking up precious real estate.
There were nice touches - the ipod dock, the DVD library, lots of magazines, big windows, fantastic Bliss body products and even a funky faux fur blanket. There was no mini bar - it was a FULL bar, which we did not touch because were were terrified of the prices.
Having said that, the bottled water in the room was $8 for a small bottle, there was no coffee/tea maker - just a card saying coffee could be purchased from the hotel cafe, the internet access was $19/day, room service came with a $5 charge and 18% "fee", there were no vending machines near the ice machines where you could buy a reasonably priced bottle of water or pop, in fact, everything in the place had a price tag attached to it.
The Bed: The bed is the most important part of a hotel room to me and after staying at Sheraton's with their fantastic Sweet Sleeper bed, this did not compare. We both woke up with sore backs every morning and the funky decor caused the bed frame to blend in with the black carpet. I stubbed my toe on the frame five times and had to put a shoe next to it so I would make a wide turn around it (hard to do in a small space).
The Bathroom: very trendy. But totally impractical. The shower is completely glassed in and open to the whole room so unless you want to see every bit of your travelling companion while they shower, you'll have to do what we did and take turns going for coffee in the morning. The shower is supposed to be a 'rainforest' shower coming straight down from the ceiling, which is nice if you are just standing under it but useless for shaving your legs, washing your hair, etc. If you're just there for a romantic weekend, it would probably be great but we weren't and it was a pain.
Our other complaint was the concierge was gone by 7pm on our first night (a sunday) and there was nobody to give us restaurant recommendations.
Overall, this was fun experience and pretty funky but if I had to actually PAY for this room, I'd have been really ticked off... the value is not there. I don't mind an expensive hotel room but I expect it to be comfortable and the service and details should be flawless and I shouldn't feel like I have to open my wallet every time I turn around. I'll go back to my regular Sheraton hotels with the fantastic beds.
- Official Description (provided by the hotel):
- In the city's historic Banque du Canada building transformed into a rich, modern tapestry, W Montreal is close to Old Montreal, the Montreal Museum of fine Arts and the city's downtown. ... more less
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- Also Known As:
- w Montreal Hotel Montreal
- w Hotels Montreal
- w Hotel Montreal