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“Very Nice Hotel”

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Hotel Montreal Espace Confort
Ranked #58 of 102 Speciality Lodging in Montreal
Reviewed 12 February 2009

The room was small compared to chain hotels but since we were going to be out most of the time, it was fine. It was very clean and the price with taxes was $64.

The room had a desk area with a ethernet connection and wireless was available also. The TV only had 6 or 7 channels, 3 in English. There was a coffee maker, toaster, microwave and small fridge also. Bathroom was small with a shower. The staff were very helpful. Breakfast service was cereals, bread and croissants (fresh) with tea and coffee. Lots of stairs so not great for travelers with mobility problems. Since it was winter there were few guests so it was very quiet.

It is located between the Sherbrooke and the Berri UQAM Metro Stations. If you ride the Metro with luggage, go to Sherbrooke and walk downhill. When you leave, go downhill to the Berri UQAM station. Since it is a college area there are a lot of young people around and many restaurants on the street. We did see some panhandlers around the Metro stations but it seemed to be a secure area.

We stayed two days, went to Quebec and then stayed another night on our return since we like the hotel.

  • Stayed: February 2009, travelled as a couple
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2  Thank Weyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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115 - 121 of 226 reviews

Reviewed 10 September 2008

This is a nice enough hotel, and right in the middle of the action during summer festival season but I had some problems. One is the suggestion on their website that the gold rooms come with a parking spot. In fact, there is no parking, and they simply invite you to use the public parking garage under the library, a few blocks away. Fortunately you do get to stay in a room in the hotel after you pay, but I had a problem with that too. For a reason never explained, I was charged immediately on booking the room after reserving on the hotel website. The management insisted that they did not charge my card for the reservation, even though I went so far as to show them the charge on my card, and called the credit card company on the phone tell them that indeed, my card was charged by them, on the day that I made the reservation, for the amount of the reservation. I could resolve this by disputing the charge through the credit card company, but obviously this is more trouble than it was worth.

  • Stayed: July 2008, travelled as a couple
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Thank moodshift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresita3232, General Manager at Hotel Montreal Espace Confort, responded to this reviewResponded 11 March 2017

Thank you for sharing your feedback regarding your recent visit. I only wish you would have brought your concerns to our attention during your stay. Our highly trained staff are passionate about hospitality, are all seasoned professionals, and will go above and beyond to ensure your satisfaction if they are made aware of such issues. I would welcome the opportunity for you to call me directly to discuss your experience in more specific terms. I can be reached at (514) 849 05 05.
Ximena C.
General Manager
Best regards,

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Reviewed 9 September 2008

Great hotel, room was very quiet. Great central location to attractions and in a very lively area in the city. Service was excellent we had a minor problem with the luggage but the staff took care the problem promptly. Room is a bit small but that's to be expected for a Montreal hotel; room was extremely clean. No complaints at all. I highly recomend it.

  • Stayed: September 2008, travelled as a couple
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Thank BlueSwamies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2008

I stayed here 2 days and it was very central for going out in the night. In the small room in the upper floor was no internet connection, but it was clean.
Breakfast was good.

  • Stayed: May 2008, travelled solo
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2  Thank planettom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresita3232, Directeur général at Hotel Montreal Espace Confort, responded to this reviewResponded 26 March 2017
Google Translation

Merci de rester avec nous. Nous sommes heureux que vous avez apprécié votre séjour.

Nous espérons vous voir dans un proche avenir.
Ximena C.
directeur général
Meilleures salutations,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2008

We booked four nights there and the first night literally more than 100 bed bugs crawled on our beds. And BITE US!!! Some were bean sized!!!! We had to leave the hotel the next morning, but had to leave our luggages and clothes in the room to get exterminated. I asked for a refund for the rest of the nights and a $30 dry cleaning fee. They promised to call me next day about the refund. Never did. I waited for 3 days and called them. The staff told me she was busy and couldn't find her boss. I said I could talk to your boss if you give me her number. Then she lied more about how busy her boss is and she could only reach her by leaving her text messages, blah blah blah. And surprisingly she forgot my name too. I would never forgot an incident that involves 100 bed bugs so I assume, from the way they handled the situation, it's not a uncommon problem for the hotel and they already developed strategy to avoid any compensations. It's the worst hotel/hostel experiences I've ever had. I can't believe after what happened, they are only focusing on avoiding a tiny $30 dry cleaning fee. If they don't care about their reputation, then I won't keep my mouth shut.

Don't go.

  • Stayed: May 2008, travelled with friends
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3  Thank everbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seasangel, Manager at Hotel Montreal Espace Confort, responded to this reviewResponded 12 June 2008

Our hotel experienced a recent problem with bed bugs within one of our rooms.
The staff apologized for the inconvenience with respect, and helped the clients for
searching another hotel to stay at for the night.
This was taken into much consideration, since our hotel has never experienced problems
as such ( proof with our past reviews from our clients )
We can assure for the future clients that the problem has been regulated.
We have called the specialists to disinfect and destroy the bed bugs, and also take apart
our flooring in case there were to be any other spread.
Again, we truly apologize for this matter. We are taking the proper procedures for this not
to occur at our hotel.



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Reviewed 1 October 2007

This little hotel is in a fantastic location, the staff were helpful and friendly, and it was very clean. If you are in the section of the hotel with private bathrooms, the rooms are modern and cute and included the amenities I wanted (iron, TV, desk, kitchenette, etc.). I would recommend it to anyone who doesn't require a 5 star accommodation.

However, the rooms with shared bathrooms are another story. I had to stay in one the first night I was there because I couldn't find another room in downtown Montreal, and the room had a definite "youth hostel" feel. It faced Rue St. Denis which is extremely noisy, the room had a funny smell that I couldn't get used to, the lighting was dim, and there was no mirror in the room which made it difficult to get ready. However, the room and the shared bathroom were spotless, and would be a good option for someone on a real shoestring budget or if you care more about location than the luxuries you might find in an airport hotel.

If you can afford it, avoid the cheaper rooms and stay in one of the nice, quiet, private ones!

Stayed: September 2007
4  Thank Havenhurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2007

I just stayed one night - very nice feeling at this "hostel for adults" and super price. Surprising since it's very convenient location is right on the incredibly busy strip of St-Denis about 4 blocks from St-Catherine - I was worried about noise. But the walls in this old house are thick and the windows in my room were small and came with fans. I slept in the bed next to a window NOT facing St-Denis with a fan turned on - it was perfect.

Room was functional - beds, dresser, small tv and phone. But hardwood floor and everything was very clean and no cheap hotel smell. Very nice staff and a good basic toast/croissant cereal, coffee teas breakfast

Recommend this for those who just need a downtown place to stay that is really cool.

  • Stayed: September 2007, travelled solo
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1  Thank Travelguy043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Montreal Espace Confort

Address: 2050 St-Denis, Montreal, Quebec H2X 3K7, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Quartier des Spectacles
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #58 of 102 Speciality Lodging in Montreal
Price Range: £36 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Montreal Espace Confort 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
Located in the heart of the Montreal's Quartier Latin, surrounded by the UQAM and lower Saint-Denis Street, the area is known for its theatres, artistic atmosphere, cafés, multicultural bars and boutiques. It owes its name as reference to the Quartier Latin in Paris. The National Film Board of Canada's CinéRobotheque facility is based 2 streets away, next to the Cinémathèque québécoise. The Grande Bibliothèque du Québec joined these institutions in 2005. This area falls within the boundaries of the new Quartier des Spectacles entertainment district, now being developed. The revitalization of the Rue Ontario between Rue Saint-Denis and Boulevard Saint-Laurent has been boasted by Montréalers as the New Montréal (Nouveau Montréal). This area, surrounded by the Gay Village, the Plateau, and Quartier des Spectacles, has been a focal point for attracting young professionals, artists and emerging musicians.Auberge - Hotel Montreal Espace Confort provides guests with excellent customer service. Our friendly informality and flexibility, invites families, couples or singles feel equally at home. We meet everyone's needs from cozy bed and breakfasts to those located in the heart of the city life. Our simple but modern style and design, our quiet environment which can reach all of your needs, our convenient location for business travel and the proximity to downtown Montreal, will allow you to easily reach your destination for business, shopping and other pleasures. ... more   less 
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Also Known As:
Espace Confort Hotel Montreal
Espace Confort Montreal

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