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“Bad experience” 1 of 5 bubbles
Review of McGill New Residence Hall

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McGill New Residence Hall
Ranked #105 of 164 Hotels in Montreal
Glen Rock, New Jersey
1 review
“Bad experience”
1 of 5 bubbles Reviewed 24 July 2013

My family and I stayed for one night (we were supposed to stay for two), a Wednesday, because of the poorly insulated walls and the fact that there were drunk pothead girls who kept laughing like maniacs on our floor hallway (16th floor, highest level in the building). We were also able to hear some kind of sorority gathering with at least 20 people clapping from time to time. Also, the toilet in our room was broken and kept flushing on its own. I basically did not get any sleep that night. I called the front desk twice to complain. The first time they said that they would send someone to quiet the girls down. They kept screaming/laughing crazily so I had to call again an hour later. They pick up and say "oh, you are room XXXX right? we will send a person now". I got pretty angry and said that they shouldn't let regular visitors stay at the "hotel" if this kind of noise were to happen. An hour later they sent a person and the girls were quiet from then on.
Being from the U.S. and having graduated from college two years ago, I guess drinking and being obnoxiously loud is not so uncommon for many colleges. However, (from my knowledge), most U.S. colleges also don't let just anyone (including people traveling in family units and those with small children or elderly) stay where other students are dorming. So if you are traveling with college-age friends, this can be a "cheap" alternative (although my father was able to get a better deal at a better hotel so go figure). But maybe you would not get the quality sleep and experience that you would get paying a little extra at a real hotel.

  • Stayed July 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank minnieplatypus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Aiken, South Carolina
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 July 2013

Stayed for a night while visiting the Montreal Jazz Festival. It is near the action and easily accessible via public transportation. The room was comfortable and quiet. It is not a new hotel, so it's important to keep expectations reasonable. The front desk staff were extremely helpful and friendly. Recommended!

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 11 July 2013

I stayed here while attending a conference and if I could have booked out after one night I would have. The rooms are gloomy and very tired, with basic facilities, although everything worked and the free wifi was a bonus. However, there are lots of parties of older school children that can get noisy at times. Hotel facilities were very basic - the only option for breakfast is a Starbucks that offers a minimum range of food until 10 am, and outside those times there are no facilities for getting a coffee. The web-site says a breakfast voucher is given: during my stay there was no breakfast and no voucher, and when I asked about it staff gave the impression they had never heard of such a thing. Staff were variable: some were grumpy and avoided eye contact, while others were friendly and full of advice. All in all, I would recommend this hotel only if you are under 25 and travelling on a strict budget.

Room Tip: Ask for a room with two beds - at least you will have plenty of space.
See more room tips
  • Stayed July 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank LeedsScrabbleaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Montreal hotels

Ottawa, Canada
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 9 July 2013

Welcome to McGill University's attempt at providing cheap basic hotel style accommodation in downtown Montreal.

Pros: Location allows easy walking distance to main areas of downtown Montreal. Internet included in room rate. Fridge in room.

Cons: Rooms very tired and dated. A/C system dated from antiquity. Furnishings circa 1970''s to 1980's tops!, lots of large groups where there at the same time so be prepared for lots of screaming "younger adults" I use the term loosely.

For the 19th best University in the world, McGill can do MUCH better on the accommodation front !!

Room Tip: Try a website like late rooms.com or bookings.com to get a good deal on the price.
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  • Stayed June 2013, travelled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank OttawaTravel2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 9 July 2013

Decent place at a good price in Montreal's center. The room we had was fine; a bit worn and dated, but nothing to really complain about. The front desk staff seem OK, but our only interaction with them was to check in and out. In short - not a room that you'll remember, but a decent value for a night or two. You'll be hard pressed to find something much better for the price (we paid CAD$ ~100/night)

Stayed July 2013, travelled with friends
Helpful?
Thank crasmelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rourkela, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 25 June 2013

I booked my room in this hotel to stay a week in May, 2013. The room was booked by my employer and I was advised to pay nothing since they have paid in advance. However, during check-in I was asked to pay the money for my stay. I told the help desk people that my employer has already been paid the rent, please check the documents. The lady who was in the help desk was not ready to hear me. Since, that was Sunday I was unable to talk with my office who has booked the room. I have given my credit card information and request not to charge anything Today, let me get the details tomorrow (Monday). However, she was not ready to hear and charged full one week rent around 600 bucks from my credit card. Next day, I talked with my employer and they have informed me that the hotel should not charged anything from credit card and finally my employer settle the issue. Although they have refund the whole amount; however, due to different exchange rate (my credit card is from India) of the day of charging and day of refund, I loose around 5000 INR (80 CAD). I notice that issue when I received the credit card statement next month. Since, I was in Montreal at that time, I visited the hotel to talk with the help desk people; however they were not ready to hear anything from me in this issue and just inform they have nothing to do with the credit card . I never see such a poor help desk in anywhere.

Also, I was planning to early check out (3 days prior to my final check out date); however they have informed me that I can check out but nothing will be refunded.

I will recommend people to avoid this hotel when you are visiting the Montreal.

  • Stayed May 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Snehamoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newfoundland Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 June 2013

...let's start with the check-in. Prompt, good. Next, the room smelled pretty bad, but we accepted it was a dorm. Beds comfy, tv reception snowy. Next morning, no hot water - at all. There was mould on the tiles, and the tub was pretty grungy. Went to the front desk where we were given a new room had to pack and change rooms. The higher floors apparently are better. After our shopping trip we played with the key card - no access, then went to the front desk to get in, repaired several hours later. Lost $4.50 in a vending machine, went to the front desk who cannot give us back our money because the vending machines are run by the cafeteria staff.

Long story short, price is great for Montreal, access to transit and metro, excellent. Just accept that for the price the amenities are on par.

Room Tip: The rooms on the lower levels appear to the in poorer condition than the upper levels, suggest askin...
See more room tips
  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about McGill New Residence Hall

Property: McGill New Residence Hall
Address: 3625 Avenue du Parc, Montreal, Quebec H2X 3P8, Canada
Region: Canada > Quebec > Montreal > Le Plateau Mont-Royal
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #105 of 164 Hotels in Montreal
Price Range (Based on Average Rates): £
Hotel Class:3 star — McGill New Residence Hall 3*
Number of rooms: 500
Reservation Options:
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Also Known As:
Mcgill New Residence Hall Hotel Montreal

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