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“Next to convention center”

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Embassy Suites by Hilton Montreal
Ranked #29 of 163 Hotels in Montreal
Certificate of Excellence
Magnolia, Texas
Level Contributor
188 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Next to convention center”
Reviewed 15 June 2014

Stayed at Embassy Suites for a recent conference in Montreal. The hotel is literally across the street from the convention center, and next to the Old Montreal area. The lobby of the hotel is tiny and often crowded with people waiting to check into the hotel or for other service from the front desk. The room we stayed in was small by Embassy Suites standards. The kitchen and bath areas were larger than average, but the bed in the bedroom was small and the mattress seemed old and worn out (the kind that is sunken in the middle) – not typical of Embassy Suites. On the positive side, the staff was very helpful and friendly. Free breakfast with made to order omelets was included, as were a few free drinks at the bar during happy hour.

It was unusually warm for June and the hotel air conditioning was not working during our entire stay. The staff was apologetic, but it would have been nice if the AC problem had been resolved. Also, there was some sort of major construction project adjacent to the hotel, with work commencing promptly (and loudly) at the break of dawn each morning.

  • Stayed June 2014, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank R O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (270)
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Oakville, Canada
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 15 June 2014 via mobile

Stayed here for my birthday weekend (happy bday to me).

Front desk staff were excellent. In particular the concierge who worked during the day on June 13-14 (management can figure this out) is amazing. He got us into two terrific restaurants with zero notice and his recommendations were spot on.

Hotel offers two interesting perks: free breakfast buffet and two free drinks (per person) during happy hour from 5-7.

The breakfast staff are either overwhelmed or don't give a hoot. Disorganized and 100 % self-help even for coffee and water. Generally a crowded and unpleasant experience.

Ditto for the happy hour. You must go to the bar (we were told the drink tickets didn't apply to roaming servers). Tiny bar is easily overwhelmed. Also beer was served in plastic cups. This is a $200 per night hotel, not a frat house. This could be better run.

Location is walking distance to old Montreal, St Catherine Street, and most of downtown. Room was a good suite but nothing spectacular.

Parking is $23 per day.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank notyetworldly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
White Pigeon, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2014

Our suite was lovely - immaculate and nicely appointed. The desk staff was very friendly - checking in and out a breeze. Concierge and housekeeping were very attentive and the hotel charges a very reasonable price for easily accessible, extremely convenient parking with free, unlimited in and out. The subway acess is literally 2 minutes away and we used it to safely go everywhere! The breakfast was wonderful! There was one waiter at breakfast each day, however, who seemed very resentful about working the free breakfast shift. We ignored him but probably should have complained about him, as this was the only negative part of an otherwise perfect stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lamont1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 June 2014

We stayed here two years ago so decided to book again due to its location and free breakfast, we had reserved a non-smoking room but unfortunately they gave us a smoking room that had a carpet covered in something sticky and so many lumps you tripped walking across the room. The first evening we discovered at bed time that we also were not given any bedding for the fold-out sofa. Contacting both housekeeping and the front desk only got us a sheet...they had no spare, clean blankets! We won't stay here again.

Room Tip: Construction is going on at adjoining building so you will be woken up at 7am when construction begi...
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  • Stayed June 2014, travelled with family
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Helpful?
2 Thank Fischerpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Ont.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

This is a great hotel to stay at for attending the F1 Grand Prix. The location is fantastic for downtown and old Montreal, also, 10 minutes by subway to get to the track. The suites are clean and have a little of everything. The complimentary breakfast is perfect, and tasty, and Happy Hour is a great way to relax and talk about the days events!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank grieco5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
122 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 9 June 2014 via mobile

We thoroughly enjoyed our stay here. Our suite was perfect. They have a nice spread at 5PM for the guests & a nice breakfast. Would definitely stay here again.Suite had a nice flow to it & included a kitchen, sitting room & bedroom.

Stayed May 2014, travelled as a couple
Helpful?
Thank lbmgator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2014

I had stayed at the Embassy Suites Hotels in the past (years back) and I now see they have come a long way. They have improved their service, rooms are nicer... an overall much better experience. Also, I arrived to Montreal day before the Grand Prix, and the whole city was packed, none of the regular hotels I normally choose were available. i called E.S. and they had a room for me, at a very good rate. It was a very good experience. Next time I might come here directly. thanks!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank Alex W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Montreal

Property: Embassy Suites by Hilton Montreal
Address: 208 Saint Antoine Ouest, Montreal, Quebec H2Y 0A6, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Quartier International , Ville-Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Montreal
#23 Family Hotel in Montreal
#24 Romantic Hotel in Montreal
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Montreal 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
Embassy Suites is Montréal's newest downtown "Suite" hotel. With a contemporary style, our uniqueness extends to our "Zen" inspired lobby décor featuring wood paneling and ceilings, black granite floors, and an indoor water display. Offering so much more than ordinary rooms, our 455 square-foot studios and 600 square-foot suites are well equipped; many with full kitchens, fireplaces, and "double" Jacuzzis. ... more   less 
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Also Known As:
Embassy Suites Montreal Hotel Montreal
Montreal Embassy Suites

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