We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't get ripped off”
Review of Kalalu - CLOSED

No photo provided
Got a photo?
Add it.
Kalalu
Price range: US$15 - US$61
Cuisines: Caribbean
More restaurant details
Restaurant details
Good for: Romantic, Business meetings
Dining options: Takeout
Neighbourhood: Le Plateau Mont-Royal
Reviewed 5 February 2010

What adds to the atmosphere at Kalalu is the live performances. However, they charge an extra $5 per person for the performers. This cost is understandable. But, what everyone should know is that this restaurant charges an extra 10-15% service fee on top of the $5 - a service fee that the restaurant does not warn customers ahead of time about. So, be careful and pay attention to your bill. My friends and I have been going to Kalalu for years but they just changed management. This new service fee really bothered us, especially since we didn't know about it beforehand. We complained to the manager but he was very rude and insulting - saying that we were cheap and next time we shouldn't come to his restaurant if we didn't want to. Our point is that we would like it to be clear that a service fee will be added to our bill before we order - you can't just add a service fee on the bill and hope no one will notice. Very sneaky and dishonest way to run a business.

    • Value
    • Atmosphere
    • Service
    • Food
4  Thank paddler2301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (11)
Traveller rating
Traveller type
Time of year
Language

6 - 10 of 11 reviews

A TripAdvisor reviewer on Facebook
Ottawa, Canada
3923
Reviewed 29 January 2009

Great date restaurant for those seeking a trendy location that serves good haitian food.

Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Reviewed 7 June 2008

After chewing on a shellfish for about 3 minutes, I gave up and spit it out.

2  Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Reviewed 2 February 2008

the salad was not so fresh and swimming in dressing, but the fish was very good, I expected something more exotic, so if you do too, ask them to spice it up as they do for the carribean clientele.

2  Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Reviewed 5 March 2012
Google Translation

    • Value
    • Atmosphere
    • Service
    • Food
Thank AAnonyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Kalalu also viewed

 
Montreal, Quebec
Montreal, Quebec
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing