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Grand Times Hotel
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Reviews (340)
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All reviewsgaleries de la capitalecontinental breakfastprestige suitelarge shopping mallstores within walking distancenice modern hotelold quebecmodern lookhard boiled eggsbeds were very comfortablesmall poolthe check in processgas fireplaceminute driveyogurta great staystandard room
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Reviewed 10 July 2014

A refreshingly different take on the cookie-cutter suburban mid-range business travel hotel. The interiors throughout are stylish and modern, but almost too minimalist. The interesting design could not, however, mask the fact that the internet did not work during the entire stay, and that the free breakfast offers less than other comparable hotel brands (no hot food offering, bacon and eggs). The bed was very comfortable. 7/10

  • Stayed: June 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margely, Directeur général at Grand Times Hotel, responded to this reviewResponded 14 July 2014

Please accept our sincere thanks for the information you provided regarding your last visit with us. These comments and recommendations will help us to always improve our customer service.

Lynda Lirette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

Nice hotel, although a little out of the way. Had a nice modern decor. Target (attached to the mall) across the street was convenient. We had a minor emergency, and the hotel front desk was very helpful.
PROS: Clean rooms and bathrooms
Lobby, elevator, rooms - all smelled good, no stale smells
Breakfast was European style - adequate and simple
CONS: A 15 min. drive from old Quebec
Not too impressive from the outside
No trash can in the room, only in the bathroom

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 2Whisper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margely, Directeur général at Grand Times Hotel, responded to this reviewResponded 10 July 2014

Thank you for your comments. We are happy to hear that you enjoyed your stay. We at Grand TIMES hotel want you to know that we appreciate your business and will continue to do everything we can to meet your personal needs every time you visit our city. The cleanliness in the rooms and the entire hotel is a priority.

We hope to have the chance to see you again at our hotel.

Lynda Lirette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

First impression: 3 stars
Decor: 5 stars; very modern
Convenience: 4 stars
Service: 4 stars; very helpful
Cleanliness: 4 stars; seems like a brand new hotel
Space: 3 stars; not a lot of extra space - had little extra space after opening two suitcases
Elevator: 4 stars; did not jerk around like a lot of them do
Sleep Quality: 3 stars; comfy bed, though the pillows were tough
Bathroom: 4 stars; very clean and modern
Breakfast: 3 stars; European themed
TV: 2 stars; the video wasn't working
Distance from Landmarks: 3 stars; close to a shopping complex, but about a 15 min drive to Old Quebec.
Overall: 4 stars

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank nush18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margely, Directeur général at Grand Times Hotel, responded to this reviewResponded 10 July 2014

On behalf of the entire team of Grand TIMES hotel, we would like to thank you for your wonderful review. Your comments are a source of motivation for us.
We have passed a copy of your testimonial to all those who have taken part in making your stay memorable.
Once again, we thank you and we do look forward to welcoming you back to during your next trip to our historic town.

Lynda Lirette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

i was their with my family for 4 nights
very quite place
very clean
very special touch
relaxed
close to the mall
nice lounge with fire place 360 quite great for relaxing
healthy breakfast
coffee 24hrs

Room Tip: i was in 5th floor with nice view
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank alyaafm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margely, Directeur général at Grand Times Hotel, responded to this reviewResponded 25 June 2014

We would like to take the time to thank you for reviewing our hotel. We are always pleased when people share their experiences and opinions on our hotel.
We are always happy to hear that our staff is going the extra mile and offering the best customer service to our clients.
Once again thank you for your valuable comments.

Lynda Lirette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

Very nice hotel, we stayed twice - very comfortable beds, quiet rooms. We stayed there with friends. The first time, there was a bus full of people having breakfast so it was very noisy but the 2nd time, we liked it.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anne_Martin181733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hoteltimes, Responsable réception at Grand Times Hotel, responded to this reviewResponded 29 May 2014

Thank you very much for this great comment. We're always pleased to find out our clients are satisfied of their stay at our hotel. We work everyday to make every experience special and pleasant for each of our guests and good words are heart-warming to us.

Again, thank you for your time and comment and we are looking forward to welcome you again.

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