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“New, modern hotel and friendly staff” 4 of 5 bubbles
Review of Holiday Inn Express Quebec City (Sainte-Foy)

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Holiday Inn Express Quebec City (Sainte-Foy)
Ranked #28 of 101 Hotels in Quebec City
Certificate of Excellence
Ottawa, Canada
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“New, modern hotel and friendly staff”
4 of 5 bubbles Reviewed 14 June 2011

Cleaning personnel were very thorough. Friendly staff. Quiet surroundings even though it is near the bridges. A good hot breakfast included. Coffee, tea 24 hrs. Comfortable bed... soft and firm pillows. Free parking and internet. Hotel newly converted to the HIExpress model which I appreciate when I travel south to Florida every year. I recommend room 322 for its view on the bridges and the river at a distance. Love my stay but too expensive if not at a discount.
A bit too far to walk to shopping centers. Really need a car to get to anywhere interesting.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cdjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, 15 June 2011
Thank you very much for the nice review. Its important to get feedback from our clients. Just a little information...during the summer season we offer a free shuttle to downtown. If we see you agian this summer you may find this helpfull... Thanks again, and hope you have a great summer.

Front Desk
Holiday Inn Express Quebec
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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585 reviews from our community

Traveller rating
    310
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    44
    7
    9
See reviews for
217
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Ottawa, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 June 2011

First I want to ask people not to send me hate mail! My last review was written honestly and I got a nasty email!

With that said, my husband and I have stayed at this hotel on three occasions and I have to say that we did not find one thing wrong with it.

To sum it up, the hotel has friendly staff, the rooms are clean, quiet and comfortable and the warm breakfast that is included in the price of the room is good and simple. There are fruit, muffins, yogurt, eggs, etc.

We will be staying there again for sure.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LoveTheSunBut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, 15 June 2011
We would like to thank you for the great review!! Its great to know you will be back, looking forward to seeing you in the future. Have a great week!!

Holiday Inn Express Quebec Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Qc
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 1 June 2011

Pros:

Clean and modern rooms

Free wireless internet

Floating floors

Plenty of towels and pillows

Good selection of food (free breakfast)

Free parking

Free newspapers

Cons:

Calcium and lime build up on the tap of the hot water dispenser in the dining area.

Small counter top trash bin in the dining area (next to hot water dispenser) should be emptied regularly.

Sugar tray needs to be wiped clean.

Trash cans in the computer area should be emptied regularly. Trash was overflowing.

Would be nice to be greeted with a ‘Hello!’ When I come in, even if it’s at 10 pm.

Small pry bar left behind on floor of the foyer.


Overall it was a very pleasant stay. I would stay there again. These are all small details that can easily be improved by the hotel staff and it would take this hotel from good to great.

  • Stayed May 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Governor13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, 15 June 2011
Thanks for the nice review. Sorry to hear about the cons..we have check into this and are making the corrections to better serve you next time. Hope to see you again in the future. Have a great summer...

Managment
Holiday Inn Express Quebec
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Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 May 2011

Fresh modern decoration. Very quiet. Spotlessly clean. Delicious breakfast. However I'd like to point out one thing for improvement.

I appreciate the complimentary daily newspaper. But the way they delivered it is odd enough! Early in the morning (before 6 AM), hotel staff used an universal key card to open my room door and put the newspaper in then close the door, even though I have double locked the door and hung the "Do Not Disturb" sign outside.

The first morning I heard a scary sound (the door opening & closing). The second morning it woke up my wife.

I have to say that I had never seen such practice. (I'm not talking about the 1 page hotel bill being inserted under the door.) Why not, just like all the other hotels, leave the newspaper in front of the guest room door?

Despite this, I would still recommend the hotel to people who travel to Quebec city.

Stayed May 2011, travelled with family
Helpful?
Thank Gordyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, 19 May 2011
Dear Gordyx,

First of all, I really wanted to thank you for this review. To be honest with you, this is the first time we hear about such practice. The news papers have always been left in front of the guest room door. As this is not possible for us to know the the exact date you were staying with us, can you please contact me directly at your earliest convenience?

Thank you very much,

Pascal Curodeau
Rooms Division Manager
p.curodeau@hiexpressquebec.com
418-653-9321
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
315 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 11 May 2011

Made a trip with my parents from Toronto to Fredericton, New Brunswick via Quebec City. Found the hotel no problem right off the highway with convenient and easy directions provided by the hotel. Ample parking and easy check in and out.

My parents were extremely impressed with the hotel's cleanliness and helpful staff, but most importantly, the breakfast was AMAZING. Hot eggs and meat, with cereal, yogurt, and fruit. Fellow travelers took items to go as well.

No problem with this stay. Very great experience.

  • Stayed May 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank robby321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, 16 May 2011
Thank you very much for the great review. We appreciate it. Its great to know you were comfortable and enjoyed your stay. Hope to see you again in the future.

Have a great summer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint John NewBrunswick
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 March 2011

This Hotel is just beautiful.. Great breakfast, clean rooms & helpful staff. Not far from the malls & the Train. Really enjoyed my stay & I used the small but very good pool. I even slept which is hard for me in a motel. This Hotel will be the only hotel I stay in when to Quebec. In fact I will be there this month. Thanks Express..

  • Stayed June 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beautiful023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, 16 May 2011
Thanks for the great review !!!! Glad to hear you enjoyed our Hotel, hope to see you agian.

Have a great summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prince EdwardsIsland, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 23 February 2011

I would highly recommend this hotel.
The rooms are very modern, clean, good size. Beds were super comfortable.
The rooms are great for people who have allergies, as they have hardwood floors.
The hotel is in a good location very easy to get around.
The buffet breakfast was probably one of the best that I've ever seen in a North American hotel (eggs, bacon, sausage, etc...)

  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PEIGurl17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressQuebec, Front Office Manager at Holiday Inn Express Quebec City (Sainte-Foy), responded to this review, 24 February 2011
Thank you very much, what a great review! We are very pleased when guests like you tell us about their stay at our property! We are trying hard to keep our standards as high as possible.

We hope will see you back with us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Quebec City (Sainte-Foy)

Property: Holiday Inn Express Quebec City (Sainte-Foy)
Address: 3145 Avenues Des Hotels, Quebec City, Quebec G1W 3Z7, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Quebec City
#22 Business Hotel in Quebec City
#27 Family Hotel in Quebec City
#28 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Quebec City (Sainte-Foy) 3*
Number of rooms: 88
Official Description (provided by the hotel):
Sainte Foy Hotel Near Quebec City Attractions and Businesses Modern style and friendly service unite in this Holiday Inn Express Hotel & Suites in Sainte Foy in Quebec City, conveniently located 10 km from Aeroport Jean Lesage (YQB) and .5 km from the Gare de Ste Foy train station. Exciting attractions, such as Aquarium de Quebec and Musee National des Beaux Arts du Quebec, are only a short drive from our hotel in Sainte Foy. You can explore Quebec City's history and visit the historic Pont de Quebec (Quebec Bridge) a few kilometers from our accommodations near Quebec City, or relax on the beaches of the St. Lawrence river at Parc de la Plage Jacques-Cartier. Business travelers will love our hotel's proximity to area businesses like Ernst & Young, PricewaterhouseCoopers, Olympus NDT Canada, Laval University and Chul Hospital. Quebec City Convention Centre is a short drive from our Sainte Foy hotel. While lodging in Quebec City, you can utilize our meeting room, free, high-speed, wireless Internet access and 24-hour business centre. Our well-appointed accommodations near Quebec City go beyond other Quebec City hotels to offer you premium amenities, such as a complimentary hot breakfast that is served daily. Relax in the whirlpool and workout in the fitness centre each day after a good night's rest in a triple-sheeted bed. Call today to make your reservation at this state-of-the-art Sainte Foy hotel near Quebec City. ... more   less 
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Also Known As:
Holiday Inn Express Quebec City (Sainte-Foy) Hotel Quebec City
Quebec City Holiday Inn

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