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“Not the best”
Review of L'Hotel Port-Royal

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L'Hotel Port-Royal
Ranked #32 of 100 Hotels in Quebec City
Certificate of Excellence
Reviewed 13 November 2012

Tiny hallways, small closed in elevator and poor lighting were a concern with surprise steps making it a bit dangerous at times. Everything re-modelled but still rather dark. Good location for restaurants and Old Quebec.

Stayed: October 2012, travelled as a couple
1  Thank worktotravel092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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529 - 535 of 853 reviews

Reviewed 31 October 2012

We LOVED this hotel for many reasons. It is the absolute best location for sightseeing in Old Quebec City; the rooms are eclectic and modern and beautiful. But the best reason of all is the INCREDIBLE staff!!! We had a mishap - I'd booked Le Port-Royal via an online booking service, and accidentally put in the dates for the weekend prior to our arrival. Soooo - we had no reservation for the days we were actually in Quebec (yikes!). The staff managed to provide us a fabulous room for the night of our arrival, but were fully booked for the following night. I got up the next morning and went downstairs to use the house computer to find another hotel, but the task had already been done for us by the staff! They had been researching nearby hotels and found us a room just up the street on the Rue de Saint-Paul! When we made the move to the new hotel, we inadvertently left behind a piece of luggage at Le Port-Royal. Before we knew it was missing, the bellman from Le Port-Royal walked it all the way down the street to the give it to us at the new hotel! Service was above and beyond, and I recommend this wonderful hotel to anyone and everyone!!

  • Stayed: October 2012, travelled with family
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Thank Babs_GP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2012

Our family of 3 had recently finished a cruise from New York and we were looking for a hotel close to the port.Well what a godsend this hotel was.With rain falling and a mother in-law in a wheelchair it was great to only have to go a few hundred metres to the sanctity of the hotel.The rooms are large and have all you need.Great selection of restaurants within walking distance.The staff could not have been more helpful and ensured our stay in this most wonderful city was a memorable one.One of the highlites was a welcoming choir of four girls in costume singing in French.A lovely welcome.

  • Stayed: October 2012, travelled with family
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Thank JohnW1110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2012

Four couples in our group stayed at Le Port-Royal recently and all were very impressed with our spacious well appointed rooms. Rooms had dishes, glasses and untensils with range and small frig. We didn't use our kitchens because the local quaint restaurants were so inviting ...and really good. Le Port-Royal hotels classical large stone and wood contruction gives you the feeling of being in a castle. There's a nice bar and restaurant connected to the hotel. The bar had live entertainment the night we were there that was quite good. We booked online and got an excellent rate too. Excellent location in lower Quebec City will provide you an excellent launching point for city exploration. Would not hesitate to return to Le Port-Royal.

  • Stayed: October 2012, travelled with friends
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Thank Rick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

I arrived quite late after and evening arrival in Quebec City, and check-in was very quick. My first room, 203b, was quite adequate - comfortable queen sized bed, well stocked bathroom and a bay window . . overlooking the gas station next door! Though convenient for picking up supplies, it was quite noisy during the night. I asked that night if there was the possibility of changing to the front of the hotel (as I was staying for another three nights) and was advised to ask again in the morning. This I did, and was invited to look at a room on the first floor, 101, looking outwards to the front of the hotel and towards the Old City. The new room was incredible - a definite upgrade! King sized bed, full kitchen with island bench, microwave and dishwasher, sitting area, large work desk and bathroom. There was plenty of space with a real feel of luxury. The hotel was very conveniently located in the port area, almost across from the Image Mill. It was walkable to both the Lower and Upper Towns, close to plenty of lovely restaurants, antique shops, galleries and boutique shops and the Gare du Palais. The hotel staff were most helpful in offering advice regarding bookings for tours, and especially in the assistance and willingness in changing rooms. My few days in Quebec City were amazing - the city surpassed all my expectations. This was definitely assisted by this superb accommodation at Hotel Port-Royal. Thanks you for such wonderful memories - I will most certainly return.

Room Tip: Ask for a room at the front of the hotel - a beautiful view. My room was above one of the bars and I...
See more room tips
  • Stayed: September 2012, travelled solo
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Thank Maree1603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2012

Le Port-Royal is well located in lower town Quebec and perfect for visiting vieux Quebec. We had a spacious corner 1 bedroom unit which was a curious mix of antique furniture, granite counters and cheap melamine type cupboards. It had a full kitchen, but not a full compliment of dishes etc...for instance only two glasses! Parking right out front is a bonus for a downtown hotel. The staff was friendly, but our interaction over three days was minimal. Did not eat there. But, their hotel internet service was so slow on both laptop and tablet that I would not return unless I had some assurance of high speed access. Any video clips and multimedia files took forever to download and my stock trading platform was almost impossible to navigate. Great location, parking convenience and unit size made our stay pleasant and we had a wonderful time in vieux Quebec.

  • Stayed: October 2012, travelled as a couple
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Thank Ironwoodtrail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

We booked a two bedroom suite for our family of five. The suite was a good size with everything you needed for a comfortable stay. The staff were brilliant and very attentive. One of our party got sick on the trip and the hotel arranged a doctor to visit the suite within 20 minutes - amazing! Would definitely stay there again!

  • Stayed: October 2012, travelled with family
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Thank CrispyBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about L'Hotel Port-Royal

Address: 144 rue Saint-Pierre, Quebec City, Quebec G1K 8N8, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Quebec City
#15 Family Hotel in Quebec City
#19 Business Hotel in Quebec City
#30 Romantic Hotel in Quebec City
Price Range: £88 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Hotel Port-Royal 4*
Number of rooms: 61
Official Description (provided by the hotel):
This modern Old Quebec hotel is a 5-minute walk from the Notre Dame de Quebec Cathedral and 2 blocks from the Museum of Civilization. It features on-site dining. A full kitchen with oven, stovetop, and refrigerator is part of each suite at Hotel Port-Royal. Hardwood in all the suites. The living area is furnished with a sofa and cable TV. Free Wi-Fi is provided. In the morning, guests can have elaborated continental breakfast at the Pub du Vieux port or delivered to their room if requested. The contemporary Pub du Vieux port boasts stone walls and plenty of seating. The Citadelle of Quebec is within a 15-minute walk of the Port-Royal Hotel. The shore of the Saint Lawrence River is only 1 block away. ... more   less 
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Also Known As:
Hotel Port-Royal Quebec City
L'Hotel Port-Royal Quebec/Quebec City

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