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“Old with New done well”
Review of L'Hotel Port-Royal

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L'Hotel Port-Royal
Ranked #31 of 102 Hotels in Quebec City
Certificate of Excellence
Reviewed 19 February 2013

Rooms are modern, clean, comfy. Bit or road noise, but manageable. Staff was very good. Had a broken door spring which they fixed right away. The restaurant is very good as well, we only did breakfast,mbut it was excellent for taste, quality, and value. I would stay again, just remember, it is at the bottom of the hill, so if you are heading up then you will get your excercise as it is a climb.

  • Stayed: February 2013, travelled with family
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Thank Callan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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503 - 509 of 837 reviews

Reviewed 18 February 2013

This hotel was great - had what we needed. We thoroughly enjoyed our time in Quebec City. We were a family of four, mom, dad, two children aged 7 and 4. My only recommendations to others would be to ask for a room AWAY from the service station and ask for a corner room. The other reviews I read on trip advisor were spot-on. The gas station nearby is the closest place for bread, milk, butter, etc. The location was good. The housekeeping could have been better - when we moved furniture we found some dustbunnies etc that indicated the furniture had not been moved in a while. The staff could have been friendlier - for example, we wanted to book a cab to go to the Hotel de Glace (Ice Hotel) and the front desk attendant said it was an hour away and was dismissive with us. In fact, it was a 10 minute cab ride away at the site of the former Quebec City zoo. I don't want to turn you away from this hotel, however your experience would be better if you heed the advice :)

Room Tip: Rooms on the front of the hotel, facing the courtyard ( not the Petro-Canada service station) Ask f...
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  • Stayed: February 2013, travelled with family
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1  Thank ShaunzieClark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2013 via mobile

I have stayed on many hotels around the world and this is the nicest I have ever been in. It was absolutely gorgeous. Our room was huge and the bed was so comfortable. The location is perfect and within a 5 minute walk to everything. For $200 a night I was so impressed.

  • Stayed: February 2013
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Thank Jjdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2013

Don't take the gastronomic package "couette gourmande", with the Laurie Raphael Restaurant, you finally pay more than if you would you would have gone separately, and they make you work to get the difference back. The bill or not clear,in the kitchenette there is practically noting to cook in.

  • Stayed: December 2012, travelled with family
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1  Thank Laurent G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

This was an excellent experience! The hotel is located in the heart of Vieux-Quebec with easy access to all the main sights. Its rooms are spacious, very nicely decorated, and have tons of amenities. We had to change the first room because of a problem with the sofa-bed and the staff, while not exceptionally warm, was professional and accommodating. I would definitely stay again at Le Port-Royal!

Room Tip: Choose a corner room!
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  • Stayed: January 2013, travelled with friends
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Thank Ski22345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013

We stayed here to experience a white Christmas with our 5 year old son.
We stayed in a 2 bedroom executive suite which was plently big enough for the 3 of us. Having a laundry in our room made life very easy. Although we had a fully equipped kitchen, other than a few glasses and the fridge we didn't use it. There was no need as there were ample restaurants within walking distance. The attached Le48 provided good breakfast, but we did not eat any other meals there. If I had to pick a fault with the room it would be in the master bedroom; it was such a tight squeeze between the end of the bed and the wall where the tv is, that my husband had to walk through very slowly and sideways.
One thing to note for those staying during the winter months, the snow ploughs are very noisy and do disturb your sleep. As our room was next to the service station our son was woken every day by the noise from there, not so good.
Location wise we think this place was good. We throughly enjoyed the 5-10 minute walk into the walled city. There is a bus stop right across the road, the ecolobus also stops here which is great to catch into the walled city if you don't feel like walking or just catch it to get your bearings when you first arrive. It's only about $2 per adult. As mentioned earlier, there are plently of restaurants close by so there is no need to cook unless you really want to.
So, would be stay here again, Yes but we would ask for a room away from the service station so we could sleep in!

Room Tip: Ask to be away from the service station if noise bothers you.
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  • Stayed: December 2012, travelled with family
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Thank TheMuggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2013

We spent several nights here in August 2012 and have to say that the location is spot on: right in "old quebec" at the foot of the hill overlooking the harbor. (Be prepared for hiking up and down.)

The service was friendly but uninformative, the special arrangements for champagne and flowers in the room for my wife's birthday were utterly forgotten -- and no attempt to make good once I showed the emails confirming the preplanned arrangements. Also the concierge was terrible, unhelpful and made no effort to schedule any of several events were were interested in seeing.

The room itself was large but really more like a very long, narrow box, with the A/C unit located above the bathroom door at the opposite end from the bed. And in August! ambient lighting was very inadequate.

My recommendation: go somewhere else.

Room Tip: Choose a different hotel.
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  • Stayed: August 2012, travelled as a couple
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1  Thank Paris-Cemeteries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about L'Hotel Port-Royal

Address: 144 rue Saint-Pierre, Quebec City, Quebec G1K 8N8, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Quebec City
#19 Business Hotel in Quebec City
#25 Family Hotel in Quebec City
#30 Romantic Hotel in Quebec City
Price Range: £91 - £489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Hotel Port-Royal 4*
Number of rooms: 61
Official Description (provided by the hotel):
This modern Old Quebec hotel is a 5-minute walk from the Notre Dame de Quebec Cathedral and 2 blocks from the Museum of Civilization. It features on-site dining. A full kitchen with oven, stovetop, and refrigerator is part of each suite at Hotel Port-Royal. Hardwood in all the suites. The living area is furnished with a sofa and cable TV. Free Wi-Fi is provided. In the morning, guests can have elaborated continental breakfast at the Pub du Vieux port or delivered to their room if requested. The contemporary Pub du Vieux port boasts stone walls and plenty of seating. The Citadelle of Quebec is within a 15-minute walk of the Port-Royal Hotel. The shore of the Saint Lawrence River is only 1 block away. ... more   less 
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Also Known As:
Hotel Port-Royal Quebec City
L'Hotel Port-Royal Quebec/Quebec City

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