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“Smallest room I ever stayed in”
Review of Hotel Clarendon

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Hotel Clarendon
Ranked #39 of 102 Hotels in Quebec City
Certificate of Excellence
Deep River, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Smallest room I ever stayed in”
Reviewed 17 May 2014

The hotel's location is good, but I can't see why anyone rated it above 2 stars. The hotel is just rooms and a restaurant; no pool, gym, sauna or anything else. My room is so small (I am in it right now, by the way) that I have to use my laptop in bed and I just operated the coffee maker on the floor (nowhere else to put it - no counter even in the micro-bathroom) !

Room Tip: There are planty of better hotels nearby.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, 2 July 2014
Dear guest,

Thank you for taking the time to write a review. We have different room sizes at different rates; it goes from the Economy, which is the smallest one at the lowest rate, to accommodate the traveler who mainly wants to find a bed to sleep, to the Executive rooms, which are the biggest with some of the nicest views of Old Quebec. Make sure to ask us about your different option when you contact us again. The Corporate room is THE option that would best suit you, as they all have a working desk for business people. We also have corporate rates; you only have to ask about them when contacting us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,388 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (237)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 May 2014

It was problematic in terms of check in, but it was nice overall. The rooms were about average for a hotel, but you couldn't beat the views. The restaurant was expensive, and the rooms had wet paint odors.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Brandon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, 2 July 2014
Dear guest,

Thank you for taking the time to write a review. We are so sorry you had issues at your check-in. As for the room you were in, we've been through some renovations lately, so we are sorry it was bothering you. Always come right away to the front desk when you are experiencing inconveniences, we will make sure to move you so you have the best possible stay with us. Make sure to contact me directly so I can offer the best available room at the best available price. Hoping to welcome again soon so we can make sure you have a real Clarendon experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 May 2014

Horrible internet no space ugly carpet and scratchy towels with 1 ply I meen four star should have two ply and by the way never ever stay at this hotel because it has no patience for any thing and get mad if you use the elevator too much

Room Tip: Don't choose this hotel
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank jake c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 May 2014

Not patient with student groups they refused to give us working room keys. Our room weren't ready when we got there, our shower had been torn apart with a toolbox in the middle of the floor. It smelled like mildew!

Room Tip: Has great location but the rooms and staff were not child friendly
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Connor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay, Canada
Level Contributor
195 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 4 May 2014 via mobile

I travelled to Quebec for work, and stayed at the Clarendon. I chose it because it was located in the heart of Old Quebec.

It is a beautiful old building with comfortable rooms, and most importantly, centrally located for walking the old city.

Stayed May 2014, travelled on business
Helpful?
1 Thank ThomasAb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ève B, Front Office Manager at Hotel Clarendon, responded to this review, 2 July 2014
Dear guest,

Thank you for your review. We have many corporate rooms, with a working desk and a guaranteed view. Make sure to ask for one of these for your next stay. We also have business rates; you only need to mention it when making your future reservation. We are looking forward to welcome you again at The Clarendon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, New Hampshire
Level Contributor
301 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 27 April 2014

Very conveniently located in town and easy to find when walking around due to the tower. Comfortable room, good staff, everything we needed was there. Also a nice lounge area in the lobby. Old world charm with modern amenities. Minor issues were quickly resolved, and the staff certainly works hard. They were always professional and spoke excellent French and English so no language worries. Concierge was super helpful. very busy during school vacation week while attentive to guests.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CMF568
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 April 2014

The Hotel Clarendon is and old fashioned (in a good sense) hotel, with helpful but not intrusive staff. Everyone speaks English so there is no language barrier. It is convenient to the sights of the Old City. It is quiet, well furnished but not over the top. If you are looking for a hotel jumping with activity, this is not it. It is a quiet retreat after you finish your sightseeing activities.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shiva B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Clarendon

Property: Hotel Clarendon
Address: 57 Rue Ste-Anne, Quebec City, Quebec G1R 3X4, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#36 Family Hotel in Quebec City
#36 Business Hotel in Quebec City
#44 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Clarendon 3.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Clarendon Hotel Quebec City
Clarendon Quebec City
Hotel Clarendon Quebec/Quebec City

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