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Hotel Clarendon
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Reviews (1,579)
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All reviewsoldest hoteljazz bargreat locationold quebeclive jazzrooms are smallcity hallchateau frontenacvalet parkingan older hotelwithin walking distanceold world charmconcierge desktwo double bedscentral locationcharming hotelhigh ceilings
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649 - 654 of 1,579 reviews
Reviewed 30 June 2014

We stayed 6/27 for one night and it's our first trip to Quebec city. Just 2 minutes walk to the board walk. Hotel is very nice, we got the top floor(6 1/2) facing the mountain, window is small oval shape quite unusual, I liked it. Night scene very nice. Room is kind of small with two double beds but it is OK in Quebec city. Front desk is very helpful and friendly. I love Quebec city, Will visit again.

Room Tip: Busy visiting the city, didn't try hotel amenity
  • Stayed: June 2014, travelled with family
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Thank roadtrip_nj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ève B, Front Office Manager at Hotel Clarendon, responded to this reviewResponded 2 July 2014

Dear guest,

Thank you for your review, and the nice words about the front desk employees. They will be forwarded to them. Don't hesitate to contact us prior to your next stay if you wish to experience another one of our floors/view, as we have a few different ones.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Stayed 2 nights, location is great if you are planning to walk the old town, parking a bit steep in price, room quaint and clean,reminded us of places we stayed in Europe. Please do not have breakfast there as its highway robbery for practically nothing. 13$ for one slice of sugar bread and 4 pcs of fruit is supposed to be a gastronomic breakfast! C'm'on wake up!!!!!

Would I return??? no!!! Glad I stayed there yes!

Cheers

  • Stayed: June 2014, travelled as a couple
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3  Thank Mario L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ève B, Front Office Manager at Hotel Clarendon, responded to this reviewResponded 2 July 2014

Dear guest,

We are sorry you didn't enjoy your breakfast; we will transfer your comment to the restaurant management team. We have a 3 page menu in order to please all the customer types. Next time you want to book with us, contact me and we’ll offer you the best available room at the best available rate. If you combine your breakfast with the room nightstay, it enables you to have the best deal.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014 via mobile

We booked this hotel after reading great reviews. Overall we were not disappointed as the location of this hotel is definitely one of the best in the tourist area of Old Quebec. It is so central that we constantly walked past our hotel again and again while exploring the town.

However, we did have a couple of issues. 1. size of the room: past reviewers have mentioned this and we didn't think it would be a big deal as we would be out most of the time anyway. However, when you are constantly touching the shower curtain as you try to dry yourself after shower is a little extreme. There's also nowhere to hang anything in the bathroom. 2. Internet: wifi was extremely inconsistent and slow. The front desk provided us with several new codes but the problem was never solved during our stay. We ended up using our data every time going on the internet. 3. TV: the remote was unreliable, making it difficult to switch channels.
All in all, not a bad stay given its superb location. Aside from that, everything else is pretty standard, just like any other 2.5 to 3-star hotel.

If you are looking for a standard hotel at a convenient location, this is a great choice at a reasonable price.

Stayed: June 2014, travelled as a couple
2  Thank Carmen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ève B, Front Office Manager at Hotel Clarendon, responded to this reviewResponded 2 July 2014

Dear guest,

Thank you for your review. We have different room types available, at different rates, from the economy queen room to the executive king room. As for the internet, we indeed have been experiencing some code issues, as we've been going through some changes in order to improve the quality of our service. We are very sorry about that. Make sure to contact us in order to book your next stay, so we can arrange the best available room at the best available price.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

We visited at the end of May and had a lovely time. Old style elegance and courtesy with staff throughout the hotel including the restaurant very friendly and helpful. Excellent location with lots to see and great places to eat within 5 mins walk and good breakfast selection in the hotel restaurant. Free internet access in the foyer was convenient. We had a reasonably sized twin room with two standard double beds, clean and bright with coffee maker. Enjoyed watching the squirrels in the tree behind us. Do be aware that the great value and location do make it popular with school trips which can fill up the restaurant at breakfast when they all descend at once. That said, didn't notice them the rest of the time. Try taking the stairs next to the lift; quite steep, narrow and twisty they are a bit tricky but will help burn off some of the inevitable maple syrup calories!

  • Stayed: May 2014, travelled with friends
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Thank Caroline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ève B, Front Office Manager at Hotel Clarendon, responded to this reviewResponded 2 July 2014

Dear guest,

Thank you for your review. We are delighted you enjoyed your stay at l'Hotel Clarendon. We hope to welcome you here again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

I celebrated my Birthday in Quebec City. The four of us stayed from April 18th - 20th 2014.

-Great pricing
-The staff was very professional and friendly
-Beautiful classic architecture with a bit of a modern touch in the room
-The room is clean and restocked towels without needing to ask
-The bathroom lacked a functional ventilation system
-Loved the Valet parking

I would definitely stay at this hotel again and recommend it to anybody because of the location, friendly & extremely helpful staff, cleanliness and overall gorgeous architecture.

  • Stayed: April 2014, travelled with friends
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2  Thank Juliet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ève B, Front Office Manager at Hotel Clarendon, responded to this reviewResponded 2 July 2014

Dear guest,

We are glad you spent a great birthday at the Clarendon. Your good comment will be forwarded to all the departments. Looking forward to welcome you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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