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“Wonderful”

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Hotel Le Germain Quebec
Ranked #10 of 102 Hotels in Quebec City
Certificate of Excellence
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful”
Reviewed 27 April 2014 via mobile

My boyfriend and i decided to come here for the weekend .. The hotel is located in the heart of the city .. Lots of resturants and shopping stores around. Best breakfast served by the hotel included in your package from 7 to 10ish .. The service was great , Philippe did an excellent job helping us out where to go and eat.. The rooms are clean and beautiful.. We loved everything and we will definitely pick this place again if we come back ..

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Sadaf M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Melbourne, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 April 2014

The only hotel I could think of that would too this was possibly the Kempinsky hotel in the Middle East or the Raffles hotel in Shanghai. These guys are absolutely amazing. They leave chocolates and water on your pillow everyday, the room was faultless and it even had a Bose stereo. A really comfortable soft bed, nice views of the old city and very well located. Better still the staff are thoughtful, friendly and very helpful. I wouldn't hesitate to stay here again. Location is perfect as well, close to the old town, markets and pretty much anywhere you want to go.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MattfromMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2014

OUR STAY COULD NOT HAVE BEEN ANY BETTER - THANKS PIERRE C!
My wife and I recently stayed three nights at Hotel le Germain Dominion for a special celebration. All hotel associates were extremely attentive to our needs and went out of their way to make our stay enjoyable. From the first call to make the reservation to the follow-up email after our stay, Pierre C went well above and beyond to make sure our visit was memorable. This was my second time to Hotel le Germain Dominioin, and we can't wait to return.

Stayed March 2014, travelled as a couple
Helpful?
3 Thank Todd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec City, Canada
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 9 April 2014

No matter wich city we go where they have a Hotel Germain it is always a bliss !
The standards are high and it is always perfect ! The rooms the staff the food all is so fabulous.
You feel right at home ! Many little details are thought of which makes you want to come
back . Very modern yet homey and with a warm and refined ambiance
Loved it !

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paulyne17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah C, Front Office Manager at Hotel Le Germain Quebec, responded to this review, 11 April 2014
Bonjour,

I would like to thank you for sharing your comments. We are truly honored by this sign of your appreciation.

Please rest assured that we will continue to do everything possible to make sure each stay with us meets all of your expectations.

We are looking forward for your next visit!

Sarah
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Montreal, Canada
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 31 March 2014

Simplicity, warmth, service, comfort and pleasant are a few words I can use to describe my last stay at the hotel. So very well located in Old Quebec, nice restaurants around to choose from. The fireplace at arrival and at breakfast was a beautiful touch. ohhh and slept like a baby!

Room Tip: free breakfast and WIFI!
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lise_Messier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie D, General Manager at Hotel Le Germain Quebec, responded to this review, 1 April 2014
Dear Lise Messier,

I am so pleased that our home feels like home for you... this is exactly our goal. Thank you for coming back to your hidden GEM as you wrote a few years ago.

Sylvie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 March 2014

Found this gem on TripAdvisor and loved it. Great location, minutes from the Via train station by cab. Easy walking distance to museums and great restaurants as well as shopping. Concierge gave us great tips (do not miss the crepes at Le Billig - worth the extra hike!). No on-site restaurant, but so many are close by that this was not an issue. Continental breakfast is a nice bonus as well as 24 hour tea and espresso service in the lobby. Rooms are smartly furnished with comfy beds and fabulous down comforters. Turn down service with water and chocolates on pillows is always a nice treat. Only minor downside is lack of power outlets if you are traveling with folks who bring all their electronics (tablets, phones, laptops etc), but other than this minor issue, a wonderful hotel that I would recommend to anyone looking for an outstanding boutique hotel.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jujumommy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie D, General Manager at Hotel Le Germain Quebec, responded to this review, 24 March 2014
Dear guest,
Thank you for your wonderful comments that I happily share with my team. Rest assured that every comment is taken seriously and we will do the utmost to upgrade if possible.
Warmest regards,
Sylvie Dionne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ellsworth, Maine
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 March 2014

We chose the third week in February to take our 9 year old on his first trip to Quebec. Our usual hotel was not particularly accommodating, so we chanced upon the nearby Le Germain. From the outset the staff was accessible and wonderful. Alex and Annie-Karine were particularly pleasant and helpful. The staff's attitude was infectious, and created a nice atmosphere in the common areas. Our room on the hotel's bank side was a bit cramped for three, and the housekeeping a bit quirky (towels for three only once during our three day stay), but it was very clean and comfortable. Had we bothered to ask, I am certain that additional towels would have appeared immediately and cheerfully. Both the King sized and roll-away beds were very comfortable and made for easy sleeping.

The lobby fireplace was a great stop for breakfast or on the way in from the cold, and parking was easy.

All in all, Le Germain was clean,well-designed and unpretentious. I'm very happy with our choice, and will definitely choose it again on a return trip.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DAPEllsworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie D, General Manager at Hotel Le Germain Quebec, responded to this review, 24 March 2014
Dear family,
Thank you sincerely for your comments that I have shared with my team, including housekeeping. I am glad you were happy with your choice of staying with us and maybe, instead of the lobby fireplace in the winter, you will experience the beautiful terrace in the summer. Maine is so closeby...
Best regards,

Sylvie Dionne
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Le Germain Quebec

Property: Hotel Le Germain Quebec
Address: 126, rue Saint-Pierre, Quebec City, Quebec G1K 4A8, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Quebec City
#3 Luxury Hotel in Quebec City
#3 Business Hotel in Quebec City
#9 Family Hotel in Quebec City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Le Germain Quebec 4*
Number of rooms: 60
Official Description (provided by the hotel):
The neighbourhood that saw the birth of Quebec. The hotel was inaugurated in 1997 in the former office building of Dominion Fish & Fruit Limited, erected in 1912, and enjoys an enviable location on Saint-Pierre Street in the heart of Quebec City's historic Old Port district. The hotel possesses the elegance, comfort and refinement that are distinctive to all Le Germain Boutique-Hotels. Although completely renovated, it still exudes the charm of yesteryear, thanks to efforts to preserve its historic character. Somehow, the hotel has a soul, and it's this in particular that attracts guests. Relaxing Comfort In Serene Surroundings. The rooms, where meticulous attention to detail reigns, each deliver a slice of history. Guests will nevertheless find that the design and amenities have a modern feel, allowing them to fully enjoy a relaxing oasis in the heart of a neighbourhood as picturesque as it is lively. ... more   less 
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Also Known As:
Dominion 1912 Hotel
Dominion 1912 Quebec City
Hotel Le Germain Quebec Quebec City

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