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“awesome hotel” 5 of 5 bubbles
Review of Hotel du Capitole

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Hotel du Capitole
Ranked #49 of 101 Hotels in Quebec City
Certificate of Excellence
ontario
Level Contributor
254 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“awesome hotel”
5 of 5 bubbles Reviewed 19 October 2012

we booked this hotel using hotel.com and we were not disappointed.
we arrived in quebec city by train and took a taxi to the hotel. it was evening and the hotel was all lite up and busy with people going to the theatre. the building is magnificient. the lobby is small but quaint. a problem is that many people going to the theatre use the hotel entrance instead of the theatre entrance. they should address this inconvenience. the reception was friendly and efficient. they charge a $ 100. to your credit card, in case of expenses charged to your room. this is very strange, i have not seen this procedure in years. we were on the 4th floor (top floor) facing the street. the room had a king bed as requested. the room itself was of good size, with two small round windows looking out to the main street. the bathroom was very small, the width of a bathtub. it also had sliding shower doors that opened to the bedroom.?
it also had one (1) bathrobe???? for 2 people, i guess we had to share.
the bedroom was fairly large, but had no dresser, just an armoire, with 2 shelves at the top, which were small and hard to reach. there was not one but 2 tv in the room. we suggest that you remove one tv and add a small dresser, this would make the room more user friendly. this hotel was probably the quietest hotel in which we have ever stayed. it was clean and well maintained. the staff were very helphful. in fact they allowed us to visit the theatre. the hotel is located next to the vieux quebec, making everything accessible by walking. we would highly recommend this hotel.
we would not recommend the restaurant and will speak more of this on a separate review.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank justustravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marie-eve g, Manager at Hotel du Capitole, responded to this review, 22 October 2012
Dear justustravellers, thank you for your very nice and sincere comments. I understand your concern about the hotel's door that was blocked at the moment of your stay. We keep it close from October to April because ot the colder weather, we don't want our guests to be cold while being in the lobby. The $100 that you thought was charged to your credit card was in fact a pre-authorization for that amount. Nothing is charged until the end of your stay, that amount is frozen on your card for the lenght of your stay and then released fully if nothing has been charged to your room. The only one bathrobe is our mistake and I like the idea of transforming the space the TV unit into a dresser.
I hope to have the pleasure to welcome you again at L'Hôtel du Capitole!
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163 reviews from our community

Traveller rating
    72
    59
    21
    10
    1
See reviews for
13
97
6
25
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Charlottetown, Prince Edward Island, Canada
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 28 August 2012

Had a great 3 course lunch table d'hote -- had a choice of 2-3 items for appetizer and main, then dessert and coffee. I had the salad + duck confit risotto, and my hubby had the salad + beef tartar. We shared our meals and enjoyed both. I think it was the best coffee we drank in Quebec City. Service was also excellent. Highly recommend dining here!

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tlta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marie-eve g, Front Office Manager at Hotel du Capitole, responded to this review, 30 August 2012
Bonjour Tabatha,

Thank you so much for your great comments! I will pass it on to our restaurant team as well as our chef, Serge. We hope to have the pleasure to welcome you again at the Capitole!

Marie-Ève Galipeault
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 August 2012

The hotel makes a first great impression. It's beautiful and the room that has a whirlpool in it is so spacious (totally worth it)!!! If you're a CAA member you will get a discount. If you don't have a CAA membership get a friend of yours to send you a scan/photo of his card and you can use it as well.The staff is incredibly friendly. My girlfriend and I were on our way to PEI from Toronto and she couldn't believe how pretty the city was and when I parked the car and the hotel was located right in the middle of all the streets you'd want to walk by it was awesome. We walked for 6 hours straight walking into little stores, having some French pastries, watching some shows in the street and sitting by the water. Everything was so close you don't need a car. I carried my DSLR and the backpack and it wasn't an issue. We didn't have dinner or breakfast at the hotel, so I can't comment on that. There's Tim Horton's around the corner, cafes as well as restaurants, so you don't depend on the hotel food at all (which I read was expensive). The room has a fridge stocked up with pop, liquor, etc (of course you have to pay) but if you need to put in the fridge any of your stuff you can take some of theirs out.

Room Tip: We were on the second floor and it was super quiet. Our view was to the plaza and it was quiet. Just...
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  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank briangolod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marie-eve g, Manager at Hotel du Capitole, responded to this review, 26 September 2012
Thank you for your incredible comments! We're glad you fully enjoyed the hotel and its surroundings. The room you stayed in with a whirlpool is a deluxe mini suite and I agree, it is totally worth it! We hope to see you again at L'Hôtel du Capitole!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
61 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 10 August 2012

Very friendly staff, comfortable rooms, great location at the entrance of Old Quebec. Being an older building, there is probably no insulation in the walls, so you can hear your neighbours. Parking is $20/day.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 17 May 2012

I spent a great night at this hotel, and would go there again. The staff was polite and helpful, the room was clean, the bed was comfortable, and I had a great view of Quebec's parliament from my windows. The location is EXCELLENT!
I'm not giving this hotel a perfect rating, simply because I noticed that their furniture and decor needed some refreshing. It was probably perfect 10 years ago, and based on online pictures, I was expecting perfection.

Room Tip: Ask for a room on the top floor. Mine had a skylight.
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  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OBM97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CANADA
Level Contributor
7 reviews
6 hotel reviews
4 of 5 bubbles Reviewed 6 May 2012

I spend the last night at the hotel and it was just perfect! The staff are realy helpful and available. The food is good, but really expensive. I think it worth the time to walk around the hotel to have something, not better, but way less expensive! I stayed there because I've organised the prom of my program. The service was excellent, the staff in the Salon Rouge was really helpful, they made all the changes and the modifications we asked them. Our prom was success because of them!
The a only thing! In the shower, the shower curtain wasn't enough large to stop the water to flow everywhere in the bathroom. I think it need to be improved. Also, the view was magnific, we had 2 BIG windows, but at night, the lights from the street disturb us in our sleep.

Otherwise, our stay was magic! Thanks for everything!

Room Tip: I had the 106 and the view was awesome!
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  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mountains-and-beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 18 November 2011

If you are in Quebec City, that is where you need to stay if you can afford it. Right in the middle of Vieux-Quebec, this hotel has the mosy beautiful room I have ever seen. From the sky painted ceiling to a gignormous tub that gives you a view of la Porte St-Jean, to the comfortable bed, this is where you NEED to stay, you won't be disappointed. Don't forget to reserve in advance, they don't have a lot of rooms and they fill pretty quick. ENJOY!!

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank habs2611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel du Capitole

Property: Hotel du Capitole
Address: 972 rue Saint-Jean, Quebec City, Quebec G1R 1R5, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#35 Business Hotel in Quebec City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel du Capitole 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
L'Hotel du Capitole, in the heart of Old Quebec! This small four-star 40 room hotel will charm you with its warm and personalized hospitality. At L'Hotel du Capitole, we always roll out the red carpet to pamper our guests with special attention. Discover the warm ambience of our hotel located in the heart of Old Quebec. Whether for a romantic stay or for a business meeting, you will be delighted by our wide selection of packages, which include lodging, meals and dinner shows. Small and large meeting halls are also available for business meetings. ... more   less 
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Also Known As:
Le Capitole De Quebec Hotel Quebec City
Hotel Capitole De Quebec City
Hotel Du Capitole Quebec/Quebec City

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