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“OK but in need of an overhaul”

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Quality Suites Quebec City
Ranked #88 of 101 Hotels in Quebec City
Montreal
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“OK but in need of an overhaul”
Reviewed 11 August 2014

Convenient near a major mall which has a small amusement park. The price was right. Friendly staff. Stayed 1 night in august 2014. Clean but needs to be refreshed. Ceiling tiles in the bathroom need to be replaced. The air conditionning system in the ceiling made so much noise we couldn't use it. Fortunately we could open the windows, but unfortunately we were on the ground level floor (parking lot outdoor) so from 6 am people started leaving and we could no longer sleep. Some stains on the carpet. The breakfast is excellent, but crowded room.

Ask for room on upper level.
Check out the A/C sound level

  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank milepat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie L, General Manager at Quality Suites Quebec City, responded to this review, 26 August 2014
Thank you for your comments. We appreciate that you are taking the time to write a review.
We do expended the breakfast room this summer. We have now double the size of the room. We do have staff on site 24 hours a day to ensure that you get all the comfort you deserve when you stay with us. We hope to have the pleasure to see you in the near future.
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146 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Norwalk, CT
Level Contributor
81 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 23 July 2014

Clean, great bed and even nice toiletries.
Breakfast was fine. Very busy hotel but staff kept everything very clean. Great hot water!
Wish the curtain between the rooms wasn't so sheer.
Overall the shuttle made it a better experience, otherwise it would have been worth being right in town if you want to be closer to the action at night.
Very close to the falls so that was a big plus. Easy drive.
Baton Rouge (restaurant at the far edge of the property) was terrific....went there twice.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Sheg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie L, General Manager at Quality Suites Quebec City, responded to this review, 28 July 2014
Thank you for taking the time to give us your comments about your last stay with us. We appreciated your comment and hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gatineau, Canada
Level Contributor
170 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 July 2014

Nice clean hotel, rooms vers clean, staff friendly. About 15 minutes from old Quebec city. Breakfast very good, the lady that look's after the breakfast area is like a grand mother to the customers very attentive to needs. Best hotel that I have visited in Quebec city it compares to the ÙHilton mainly on pricing. Free Wi-Fi and parking..

Room Tip: All rooms are great.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank b0b2145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie L, General Manager at Quality Suites Quebec City, responded to this review, 28 July 2014
Many thanks for your great comments about our hotel. We are please to learn that your stay was meeting your expectations. We hope to have the privilege to have you stay with us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moncton, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 March 2014 via mobile

We were a group of 6 friends traveling and we had 2 suites for 4 nights at this hotel, and we were not disappointed!
The rooms were clean, spacious, and the beds were really comfortable too. Our rooms came with mini fridges, but no microwave (even though I called and they said we would have one), but they had one in the lobby that was easily accessible, so no big deal. We were at the end of the hall, and no one bothered us at night while we were having a great time- the walls between the rooms are well insulated; it was perfect! ;)

The hotel was in a great location, next to Galleries de la Capitale and close to tons of restaurants, from fast food to sit down restaurants, and was a short drive from Quebec City. The cost of suites were very reasonable, and we saved a ton of money by staying just outside of Quebec City. This hotel even includes a hot breakfast, which was descent and much appreciated.

The staff were helpful and very friendly, and spoke English fluently. We can't wait to go back and stay at Quality Suites Quebec City again :)

Stayed March 2014, travelled with friends
Helpful?
Thank Candace_from_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie L, General Manager at Quality Suites Quebec City, responded to this review, 5 March 2014
Thank you very much. We do appreciated your comments and can't wait to have the pleasure to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 January 2014

I stayed for three days. Clean hotel, friendly staff. Very good location.
The only negative was the wireless internet connection. I was in room 208. Very low signal, practically useless. I called the reception, and they suggested to contact their internet provider...
I have managed the situation by using the internet from my cell phone, and transfer it to my laptop.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KBB2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie L, Manager at Quality Suites Quebec City, responded to this review, 10 February 2014
Thank you for taking the time to give us your appreciation. We are very happy that you're enjoy your stay with us, and thanks again for taking the time to report the problem with the internet access. Our work is to ensure that everything is working fine for you and give you entire satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Québec
1 review
Reviewed 2 January 2014

Space for brekfast too small. The room wa clean and the location was near the freeway. The service was excellent. The personnel was friendly. Except for the small space for breakfast, I have no complaint.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Benoit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie L, General Manager at Quality Suites Quebec City, responded to this review, 7 January 2014
Thank you for taking the time to give us your comments about your last stay at our hotel. We do appreciated your remarks about our breakfast area. Renovations are planned for March 2014 and we will double the size of the room. We hope to have the pleasure to served you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brampton, Canada
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 September 2013

We choose this hotel because didn't want to pay the obnoxiously high downtown hotel price. Its about 20 min drive from the downtown/old Quebec. They even had a shuttle bus which started 8 am from the hotel to Chateau Frontenac, so we parked the car and took the shuttle bus and in the late evening took a taxi back to hotel, btw the shuttle bus returns around 5:00 pm, so if you are planning to stay back late in old city, it might be a better option to take a cab. Taxi fare is around $20.

Its a little old property, but nice and clean, with free "not so fancy" breakfast. All the rooms are basically Suites. Our one had a bed room and a living area. Bed room had a huge king size bed with a good sized TV, living room had a pull out sofa bed, TV plus all the standard amenities.

Only downsize of the hotel is there is no swimming pool and the breakfast room is quite small.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ssabil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marie L, General Manager at Quality Suites Quebec City, responded to this review, 24 September 2013
We do appreciate that you are taking the time to write about your stay with us. We are very please to learn that you enjoyed your stay with us. We hope to serve you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Suites Quebec City

Property: Quality Suites Quebec City
Address: 1600 rue Bouvier, Quebec City, Quebec G2K 1N8, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #88 of 101 Hotels in Quebec City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Suites Quebec City 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
Only 10 minutes driving to Old Quebec offering free hot buffet breakfast. Located walking distance to Les Galeries de la Capitale and 20 minutes driving to Jean-Lesage Intl Airport (YQB). Enjoy the hotel's proximity to Old Quebec and le Quartier Petit Champlain, the Port of Quebec, the Plains of Abraham. Also within a short drive (30 minutes) you can easily visit the Village Vacances Valcartier and Mont Sainte-Anne.At the hotel you will enjoy free local calls,free parking and free wireless internet. Also available a guest laundry facility. 450Sq feet bedroom suite: All are suites consist of a separate bedroom with a king or 2 double beds and a living room with sitting area. All suites are equiped with a 32in LCD television, hairdryer, iron & board and coffee maker. ... more   less 
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Also Known As:
Quality Suites Quebec City Hotel Quebec City
Quality Inn Quebec City
Quality Hotel Quebec City

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