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Delta Hotels by Marriott Quebec
Ranked #43 of 102 Hotels in Quebec City
Reviewed 26 June 2014

Whenever I can stay at a Delta Hotel ... its always my first choice and Delta Quebec did not disappoint. The reception staff were wonderful with directions for visiting the old city and finding something as simple as a pharmacy. The room was lovely and quiet. My complaint ... I would have like a PBS station on the TV ... otherwise ... one of my best stays ever!!!

Room Tip: Ask for a renovated room
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  • Stayed: June 2014, travelled on business
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1  Thank DarlaDevnich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 June 2014

location is near all attractions, parking is spacious elevator brings you to front desk they were nice enough to let us check in at 10 a.m which helped a lot because of luggages in our car i love this hotel room was clean staff friendly washroom nice and clean free internet :0)

  • Stayed: June 2014, travelled with family
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Thank Rolandme1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

Stayed two nights in The Delta Quebec and wished we could have stayed longer. Quebec was a lovely city and the hotel was just right for our stay there. It was just a short walk away from the old city of Quebec which is very charming and a joy to explore.
Our room was excellent with all the facilities needed for a pleasant stay. It looked as if our room could have been recently refurbished as all the furniture was pristine and the room was very clean as was the whole hotel.
The staff were friendly and helpful. As with all the hotels we stayed in there was free Internet available.
Breakfast at the hotel was we thought a bit expensive at $18 + tax for a full buffet and $14 + tax for a continental buffet. There was a rather nice coffee shop just five minutes walk away and a supermarket in the same street where you could buy croissant and pastries. We stocked up from the supermarket and made tea or coffee in our room. As we were on a tour and didn't have much time in the mornings this worked out well for us.

  • Stayed: May 2014, travelled as a couple
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1  Thank Sue Rat.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

We stayed at the Delta Québec for 2 nights on May 16 and as usual really enjoyed our stay. The staff at the front desk were very helpful. The recent renovations look very nice. The location is great, close to the Vieux Québec, so there is lots to visit around the hotel. We will definitely stay there again.

  • Stayed: May 2014, travelled as a couple
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1  Thank en2cas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saurel C, Responsable réception at Delta Hotels by Marriott Quebec, responded to this reviewResponded 22 June 2014

Thank you for your comment; it will be a pleasure to see you again for your next vacation.

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Reviewed 17 June 2014

The hotel itself is not bad and its in a good area. Close to the main down town Old Quebec strip.

They were currently under construction when we stayed with them so it was a little bit in disarray. But that's good, hotels need to upgrade to stay current I understand that.

The treatment we got from the staff when we were there was horrific. We were there for 4 days and I think we only spoke to one polite employee. I am not expecting anything extraordinary, just simple common manners. The gentleman at the door that greets you as you enter gave us a lasting bad impression from the moment we entered the hotel with his comment "What makes you think I speak English?" Yes I understand we do not speak French and I apologize if that inconvenience you, but we didn't want to be rude and just not reply to you at all.

All in all, its a nice hotel, good price, horrible in the customer service department.

  • Stayed: May 2014, travelled as a couple
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2  Thank 658HappyCustomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saurel C, Guest Service Superviseur at Delta Hotels by Marriott Quebec, responded to this reviewResponded 22 June 2014

After reading you comment I was truly suprised, It was disappointing to learn that you encountered a problem with our guest service.

I would value the opportunity to discuss this matter with you personally, at your convenience. I can be reached at 418-647-6571 and my email is saurel.cyr@deltahotels.com.

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Reviewed 2 June 2014

Stayed for 2 nights as part of a cross Canada Tour. The hotel is currently undergoing some renovation work, but this did not detract from our enjoyment of this hotel. The room was modern and cleaned to a high standard. The bed was very comfortable, but a little high from the floor to the top of the mattress. Staff as with all Canadians we encountered were friendly and helpful. Being very close to the Parliament building, ithe hotel is in a prime location for visiting some of the city sights The old town is quite a walk away and on returning back to the hotel a few steep hills are encountered. Close to shops restaurants and supermarkets. To reach them take a shortcut through the nearby Hilton Hotel and use the escaltors to cut out a steep hill.

  • Stayed: May 2014, travelled as a couple
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Thank Mal3011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Stayed for two nights in this hotel and wasn't disappointed. We had a clean, comfortable and very modern standard room which had tea/coffee making facilities. No fridge, but you can ask for one. There is a fairly comprehensive gym and a pool, the latter we used ~ it wasn't big by any stretch of the imagination and was overlooked. It had a lifeguard in attendance the whole time, but only seemed to be open from 2 - 10 pm. The Lobby is on the third floor which was being renovated, but this didn't really interfere with our needs. The reception staff were really helpful. Did not use the restaurant, so unable to comment. The hotel was in a good location for our needs and we could easily get to all the places we wanted to see. Quebec is a lovely city, particularly the old quarter and I wouldn't mind returning at some point.

  • Stayed: May 2014, travelled as a couple
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Thank Suzi1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saurel C, Responsable réception at Delta Hotels by Marriott Quebec, responded to this reviewResponded 22 June 2014

Thank you for taking the time to share your experience with us. Simply for your information during your stay the pool was open only from 2 to 8 pm. But for the summer it is usually open from 8h30 am to 8h30 pm.

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Additional Information about Delta Hotels by Marriott Quebec

Address: 690 Blvd Rene Levesque E, Quebec City, Quebec G1R 5A8, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Quebec City
#43 Romantic Hotel in Quebec City
Price Range: £88 - £288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Delta Hotels by Marriott Quebec 3.5*
Number of rooms: 377
Official Description (provided by the hotel):
Delta Hotels Quebec is located in the heart of the Old Town district and adjacent to the Quebec City Convention Centre. Located downtown, in the heart of the city's Old Town district, our hotel is just moments from a wide range of notable attractions. Inside our hotel, something very new is happening: we've remodeled our guest rooms with a sleek, intuitive and contemporary design tailored to the needs of today's traveler. With a winning combination of comfort and convenience, our hotel is ideal for both work and play. ... more   less 
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Also Known As:
Delta Quebec Hotel Quebec City
Delta Hotel Quebec City
Hotel Delta Quebec
Quebec City Delta
Delta Hotels By Marriott Quebec Quebec City

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