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“Awesome service, very relaxing”

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Hotel Le Bonne Entente
Ranked #32 of 102 Hotels in Quebec City
Certificate of Excellence
Reviewed 12 July 2011

A little out of te way, but a great hotel. Full service, great rooms, with attention to detail. Great restaurant. Overall... perfect for a romantic spa getway ... Or a business stay.

  • Stayed: July 2011
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1  Thank Steve92smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paba2010, Public Relations Manager at Hotel Le Bonne Entente, responded to this reviewResponded 14 July 2011

Good morning, On behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We hope to have the chance to see you again at our hotel. Have a great day. Pascale Banville

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Reviews (674)
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234 - 240 of 674 reviews

Reviewed 24 June 2011

We experienced impeccable services, including but not limited to:
- A free 20-mins drive from the property to La Tempete golf course
- Helped us to book a rental car (they made the call) + drive us there to pick up the car
- Modern, stylish hotel room at the Terzo section
- Free parking at the hotel

Only drawback is the location, I wish it was closer to old Quebec.

Overall, this place is a must to stay while visiting Quebec city, especially for the VERY attentive and helpful staffs (the lady at the front desk was superb, as well as the guy who drove us to places...VERY helpful!)

Will be back for sure when visiting Quebec!

  • Stayed: June 2011, travelled with family
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1  Thank dtoks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paba2010, Public Relations Manager at Hotel Le Bonne Entente, responded to this reviewResponded 14 July 2011

Hello, on behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We hope to have the chance to see you again at our hotel. Have a great day.
Pascale Banville

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2011

As I walked in the Chateau, I was worried to discover that most of the rooms were occupied by an association holding a private meeting on a Tuesday. Front desk officer quickly reassured me by offering a superior room at a very reasonable extra fee. The room was comfortable, queen bed with 6 pillows, standard TV service and very very quiet place although there was a congress going on. Breakfast is somewhat elaborate anbd location was great for me, a short taxi drive (10 mins) from the train station. I recommend to business travelers but also to families with kids.

  • Stayed: June 2011, travelled on business
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4  Thank charles33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paba2010, Public Relations Manager at Hotel Le Bonne Entente, responded to this reviewResponded 14 July 2011

On behalf of the General Manager and the entire team of the Chateau Bonne Entente, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. We hope to have the chance to see you again at our hotel. Have a wonderful sunny day. Pascale Banville

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2011

It was our 2nd time at the Chateau Bonne Entente. Everything is just soooo perfect, never been to a top hotel like this one. Staff, rooms, pool, spa & massages, fooooood, children set up, I mean, EVERYTHING is at it's best... Oh no, sorry, one thing is missing, the carribean sea but I think they are on there way to get it ;-)
Go and treat yourself

  • Stayed: May 2011, travelled with family
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2  Thank madameDu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2011

This is a great location near the airport (10 minutes) with superb service. Great food and interesting wine list. Easy to get downtown by cab or driving (15 min).

Great decor in a ''boutique'' style.

  • Stayed: April 2011, travelled on business
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Thank BELJ2465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2011

Nice hotel in suburbs. Family room good for kids (but cozy) but does not seem to be to same standard as pictures of other rooms in hotel guide, somewhat dated whereas foyer etc done to modern high spec. Kids loved spa outside in snow and also playroom (they are four and six)

Most staff very nice although slow service in restaurant from one lady even after promising better service the second night after being told off by her superior.

If you stay in a family room I advise asking for room not near door to outside as this bangs at all hours and is also near the elevator. We asked for quiet room and this is where they put us?

  • Stayed: April 2011, travelled with family
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2  Thank LittleCully
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2011

My family and I have been staying at the Chateau Bonne Entente for many years now and we totally love it... The service, the food, the atmosphere are outstanding... Their facilities for children are amazing...

  • Stayed: November 2010, travelled with family
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Thank AndreanneBoden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Le Bonne Entente

Address: 3400 Chemin Sainte-Foy, Quebec City, Quebec G1X 1S6, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Quebec City
#7 Luxury Hotel in Quebec City
#15 Business Hotel in Quebec City
#20 Romantic Hotel in Quebec City
#22 Family Hotel in Quebec City
Price Range: £111 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Bonne Entente 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
The Hotel Le Bonne Entente, an elegant five-star, four-diamond located in the Business District, allows you to discover Quebec City and major attractions. The hotel will enchant you with its gardens, beautifully landscaped, swimming pool, fitness, jacuzzi open year round and Amerispa. The hotel is only 5 minutes from the airport, near Old Quebec City, and within close proximity to the museum, theatre, golf La Tempête, and skiing. Shuttle service available, reservation is necessary, contact reception for schedule and rates. ... more   less 
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Also Known As:
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City

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