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“Modern and Cold”
Review of Hotel ALT Quebec

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Hotel ALT Quebec
Ranked #29 of 101 Hotels in Quebec City
Certificate of Excellence
Kingston, Canada
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Modern and Cold”
Reviewed 23 March 2014

If black and white and concrete and hard angles appeal to you, then this is the place. It tries very hard to portray a "cool" Eco image, but in the end it is just a hotel with no warmth whatsoever. Having just come from a quaint Quebecois B & B, it was a shock. When one is in Quebec city, one wants the atmosphere, not downtown NY chic. I was also very sore from skiing for 3 days and wished for a bath tub or a hot tub, NOT! But DO have breakfast at Cosmos across the street!

Room Tip: Stay elsewhere
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank nhojPaterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie D, General Manager at Hotel ALT Quebec, responded to this review, 24 March 2014
Dear guest,
I am very sorry the specific room you got during your stay did not meet your expectations. We definitely do not offer the decor of a B & B but have a few different room types that may appeal to different needs and taste.
Some of our Concept rooms have different color shades of wood, with no concrete ceilings, and I feel our Design Plus rooms would suit you better: lots of wood paneling, bath tub with a glass wall dividing the bedroom and bathroom area, more spacious.
For breakfast, may I also recommend Le Bistango so you don't even have to walk across the street, they can even deliver to your room with a great view.
If you still want the Old Quebec atmosphere, we can also suggest our sister hotel in the Old Port of Quebec City, Hotel Le Germain-Dominion. In any case, I am sure we can totally satisfy you on your next visit.
Please do not hesitate to call and we will do the utmost to find the best suited room meeting your desire.
We hope to see you again soon and thank you for letting us know,

Sylvie
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Montreal, Canada
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 March 2014 via mobile

Every time I go to Quebec City, I stay at the Alt Hotel. It's 10 minutes from the old town, it does not have the atmosphere of the old town but the price is really worth it. It's not cheap but it's modern with good equipment and it's very quiet, contrary to the Old town where it is noisy.

There is a no restaurant inside the hotel but one restaurant next door for breakfast, lunch and dinner and a Starbucks next door as well.

All in all, a very good choice gor Quebec City!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JD-Photographer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie D, General Manager at Hotel ALT Quebec, responded to this review, 25 March 2014
Thank you dear JD-Photographer for this nice review.

I am not too sure you know our relationship/partnership with the restaurant Bistango is a nice and long term one, and for other readers, it is connected with the hotel as you do not have to go outside but walk the short hallway on the main level.

Room service through Bistango and packages are also available everyday.

See you soon,

Sylvie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
133 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 25 February 2014

This is a great hotel for my style of travel. I like to be autonomous but comfortable and this hotel suited me very well. It is a a recent and modern hotel with all amenities but is not lavish. The rooms are spacious, the beds are super comfortable, the bathroom is quite large with a walk in shower (no bath) and the HVAC is the quietest and most responsive I have encountered in many a stay. There is complementary Keurig coffee in the room and everything you would expect in a modern hotel. Elevators are quite big , and this along with the step-less showers, ramps and easy entrance from the curb makes this hotel very accessible for people with reduced mobility.
Room service breakfast was well prepared and came on time with a toaster no less! Prices are competitive for this quality of hotel. The hotel is in the west end of the city, near the south shore bridges. It is on several bus routes which will get you every where you want to go in about 20 to 30 minutes. This can be a good option if you go in tourist season, as parking in the city center can be very difficult. Highly recommended.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ted H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie D, General Manager at Hotel ALT Quebec, responded to this review, 24 March 2014
Dear guest,
WOW! Such a great comment from a Top Contributor... WOW!
Thank you for being so appreciative of our offer and who we are.
I am certainly a happy hotelier!

Sylvie
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Canada
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 February 2014

I just got back from a one week stay in this hotel while in Quebec City for business. I have to say I was extremely impressed with this hotel. The rooms were gorgeous and very modern - a lot of what our style is at home making me feel very comfortable. The front desk staff was great in dealing with the late cancellation of some co-workers of mine who could not make it. The restaurant connected with the hotel has amazing staff and food and is extremely convenient. If I had to pick out a flaw with this hotel, the 1970's wood-paneled fridges...kinda throws you off...

Room Tip: Your can either look at Target of a lit up office tower...no real view.
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EA-M-W29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie D, General Manager at Hotel ALT Quebec, responded to this review, 24 March 2014
Dear guest,

I am pleased your 1-week business stay was not too difficult. Doing a good job for one night is not always easy, one full week could be challenging. Our goal is to make sure you relax and enjoy once your business day is over and I am glad we succeeded.

We hope to see you on each of your visits to Quebec City or elsewhere in Canada where you can find an ALT Hotel of Le Germain Boutique-Hotel.

Sylvie
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NYC
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 January 2014

Great rooms, friendly and helpful staff. Large modern room with good coffee and a Starbucks right next door. Close to shopping but business travelers be warned shopping closes pretty early before the end of the week. Wifi seemed better/faster than US hotels.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank jd_three
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie D, General Manager at Hotel ALT Quebec, responded to this review, 24 March 2014
May I offer a Fantastic Thank You !
Sylvie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2014

Great location, next door to Starbucks and close to the shopping malls. We arrived new year's eve and were able to check in early. The staff were wonderful, the room was clean and lovely. I really appreciated the free wifi in the room with a strong signal as i needed to work while i was there. Great stay for business or pleasure.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rebekah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvie D, General Manager at Hotel ALT Quebec, responded to this review, 24 March 2014
Beautiful comment to share with my devoted team. 10/10 to you as well.
Sylvie
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Chicoutimi, Québec, Canada
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 November 2013

We arrived to Quebec city on Halloween night, the reception clerks were costumed and there were costumed pumkins at the reception. Very inviting. Staff very kind and very helpful. Beautiful room, urban style, very clean, personnel very friendly, couldn't ask for more. The bed and the bedding is extraordinary experience! Saturday morning the restaurant is not open but you can order room service. Le Bistango restaurant which is attached to the hotel and is one of great restaurants in Québec City. Got a 20% discount, which was great. Amazing shopping across the street, three malls in one. A little ways from the old Québec. In all this hotel is a very good choice.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank lbyrns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SylvieD492, General Manager at Hotel ALT Quebec, responded to this review, 7 December 2013
Bonjour lbyrns,

Thank you for a fantastic review. I was really proud of my team and all their efforts for making Halloween this year very special and I am glad you appreciated it.

The bed... do you know you can purchase it from us? The mattress, the duvet, the pillows, sheets, etc. For the Holidays, we offer free shipping on most items throughout Canada. Our comfort in your home.

A bientôt,

Sylvie Dionne
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Additional Information about Hotel ALT Quebec

Property: Hotel ALT Quebec
Address: 1200 Avenue Germain des Pres - Ste-Foy, Quebec City, Quebec G1V 3M7, Canada (Formerly Germain des Prés)
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#16 Business Hotel in Quebec City
#26 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel ALT Quebec 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
Being ALTernative means moving in new directionsALT is the balance between modernity, a dynamic and colourful ambience, comfort, and well-thought out location.At ALT, eco-responsability means doing away with room service, valets and doormen: ALT focuses on your needs, on the essential things that bring added value to your stay.Our "service light" approach allows us to offer guests a unique rate: the same price, every day, all year round!When you choose ALT, you are opting for a hotel with centralized free WiFi access and much more!The ALT Hotel banner belongs to Groupe Germain Hospitality, a Canadian family owned company, pioneer of the Hotel-boutique concept, with its headquarters in Quebec City ... more   less 
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Also Known As:
Alt Quebec Hotel Quebec City
Alt Quebec City
Alt Hotel Quebec City
Hotel ALT Quebec Quebec City

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