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“So Clean, So comfortable, So Pleasant”

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Best Western Premier Hotel l'Aristocrate
Ranked #20 of 101 Hotels in Quebec City
Certificate of Excellence
Hudson, Massachusetts
Level 6 Contributor
636 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
“So Clean, So comfortable, So Pleasant”
Reviewed 23 August 2014

IMMACULATELY CLEAN. SUPER CLEAN, I don't know if its a Quebèc thing (what a CLEAN CITY), or if this hotel is truly this scrubbed. Its small and rooms are a bit "cramped", but it is clean, friendly and well located. Lovely service, nice small workout room but spacious enough to spread out, so clean, so well lit with natural light. Bed was firm and oh so comfortable. Nice, very nice.

  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Rita V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, 25 August 2014
Bonjour Rita V,

Thank you for reviewing our hotel and thank you for your great comment.

You can be assured that all our team members will greatly appreciated and thank you for highlighting the excellent work of our housekeeping service.

Best regards from Quebec City,


Carole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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818 reviews from our community

Traveller rating
    486
    271
    47
    7
    7
See reviews for
245
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27
140
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Montreal, Canada
Level 6 Contributor
189 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 22 August 2014

Second visit there. Hotel of super standards, all over. Nice decor, very comfortable, very neat and quiet, super shower in bathroom, in a whole everything you want (most of all,free parking). For americans scared about French Quebec, all staff is bilingual(English and French). Very good restaurant on the premises. Hotel provides you with a 15 % voucher for dinner or breakfast. Close to autoroutes and city. A place to recommend. Will go back there anytime. Good restaurants around too (Michelangelo across the street). Super staying

Room Tip: If you can, take a room with a balcony. Nice quiet place to sip a drink with somebody.
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  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank André F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, 25 August 2014
Bonjour Andre F.

Thank you for granting us a perfect score of 5/5; it is greatly appreciated.

I am glad that we have fulfilled your expectations and we wish to have the pleasure to welcome you again.

Best regards from Quebec,


Carole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2014

The hotel is not walking distance to the city center, it was fine for us though because we had a car and the parking was free at the hotel. The interior of the hotel is beautiful, very modern design, looks like it was recentry redecorated. The room is clean, comfortable, not large though. We booked with our air miles so probably got the standard room.
The breakfast was a´la carte, delicious, interior of the restaurant was elegant. The view from our room was not nice, parking lot, so we closed the curtains. There is a small swimming pool outside.
We saw that it was walking distance to the aquarium. Staff at front desk was professional and knowledageble. The drive to the city center was around 10 minutes, finding parking is an other 10min. The hotel has a shuttle as well, this runs only in the morning and evening if I remember correctly.

Room Tip: the front rooms are close to the highway, the back rooms look at the parking lot. Focus on the inter...
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Krisztina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, 20 August 2014
Bonjour Krisztina P.,

Thank you for your excellent review and for outlining the helpfulness of our team members.

I am glad that you have appreciated our new décor as well as the cleanliness of our rooms.

Whish we will have the pleasure to welcome you again!


Carole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Venlo, The Netherlands
1 review
Reviewed 11 August 2014

Hotel is very good but it is missing a restaurant with the same quality. Rooms were good and clean. It is a littble far away from Old Quebec. We had one evening in the restaurant but the people there would prefer to have us out as fast as possible. This does not match with the hospiltality from the hotel

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank markdeklerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, 13 August 2014
Bonjour markdeklerk,

Thank you for reviewing our hotel following your recent stay with us.

I am glad that you have appreciated the hospitality from our team and you can be assured that I will pass along your appreciation to our team members.

I am sorry that the restaurant La Fenouillière did not meet your expectations and I will discuss it with the restaurant’s owner.

Best regards from Quebec City,



Carole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guelph, Canada
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2014

Interesting décor, not very close to old Quebec (20 minute shuttle or taxi ride), no views or scenery. Very comfortable room. Food in restaurant is too expensive and not that great. Fake maple syrup in Quebec City! Staff plentiful and helpful.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Catrinkah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, 11 August 2014
Bonjour Catrinkah,

Thank you for reviewing our hotel. You can be assured that our team members will appreciate that you highlighted their helpfulness.

Best regards from Quebec City,

Carole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 August 2014

lovely hotel about 15 minutes drive from Old Quebec. The shuttle service is a bit misleading as it leaves only early morning and returns later in the day. In between you need to tak a bus, so it ends up being cheaper and more convienent to drive. The rooms were clean and very comfortable and the pool is excellent!! Would stay here again!!!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sheryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, 8 August 2014
Bonjour Sheryl R,

Thank you for your excellent review and your recommendation.

I am glad that you have appreciated the cleanliness and comfort of our rooms.

We will wait the pleasure to welcome you again!


Carole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 August 2014

The big pluses with this hotel are the free shuttle downtown (summer only I think), an attractive but small outdoor pool, and helpful bilingual staff. WiFi is included and parking is free. We would stay at this hotel again but I did have some comfort issues that would likely drive me to try another hotel. The hotel rooms are quite small for a family of 4. It would have been fine for two people. The bathroom is really small as well. The floors were hard wood which is a plus for cleanliness but a negative for noise. We could hear everything going on in the hallway and I'm sure the people below us could hear us walking around. Bring ear plugs if you are a light sleeper.
We also enjoyed that a few restaurants were in the area- a favorite was just a block away.
One last bonus to this property is that is located right on a bus line that drops you at lower town and runs every 30 minutes.

Stayed July 2014, travelled with family
Helpful?
Thank Eileen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroleCote, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this review, 4 August 2014
Bonjour Eileen F,

Thank you for sharing your opinion following your recent stay at our hotel.

I am glad that you have appreciated the helpfulness of our team members as well as some of our amenities.

I hope that you will have the pleasure to welcome you again.


Carole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Premier Hotel l'Aristocrate

Property: Best Western Premier Hotel l'Aristocrate
Address: 3100 Chemin St-Louis, Quebec City, Quebec G1W 1R8, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#6 Business Hotel in Quebec City
#19 Romantic Hotel in Quebec City
#23 Family Hotel in Quebec City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Best Western Premier Hotel l'Aristocrate 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Close to the Park Aquarium, Laval University and the shopping centers; you will also benefit from La Fenouilliere, known as one of the finest restaurants in Quebec will delight you with its exquisite cuisine. Each room offers a brand new decor; our pillow-top mattresses and our high quality bedding will provide a perfect comfort. Free amenities included: parking, high speed internet access and local calls. In addition, you will find a work desk with ergonomic chair, flat screen TV of 42 inches, clock radio with dock for iPod and MP3, refrigerator, telephone and voicemail, iron and ironing board, hairdryer. ... more   less 
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Also Known As:
Best Western l Aristocrate
Best Western Quebec City
Quebec City Best Western
Best Western Premier Hotel L'Aristocrate Quebec/Quebec City

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