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“convenient but bare bones”

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Hotel Jardin du Gouverneur
Ranked #69 of 102 Hotels in Quebec City
Westchester, NY
Level 5 Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“convenient but bare bones”
Reviewed 12 August 2011

This is an old building that has been retro-fitted as a hotel. There are many like this in the old part of Quebec City. It is right next to the famous Frontenac, facing a square, and so it was very convenient. There were flies in the room, a lot of incoming street sounds and lights at night. There's no place to put anything down in the bathroom - not even a toothbrush! The reception area is in a neighboring building, so you have to go out if you need help. There's no phone, clock or coffee pot. It was fairly clean and the beds weren't bad.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MarinaMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Delray Beach
Level 6 Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 September 2010

To start im not to picky about where we stay, but upon first entering the building, you can see it needed some repair. Now, there are some nice rooms there, but not the one we got at the $75 a night rate. At first glace the carpet was gross and the room smelled. When i started to look closer at the carpet there were toe nails all over the place. NOT fresh cut ones either, they were all yellow and stuff making me think they were there for a while. So at that point we went over to the office and got an upgrade for a added $25 a night and they gave us a room at one of their other hotels called Hotel Beau Site. It was well worth the money and it was only 100ft away from jardin du gouverneur.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NR-NATE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Quebec City hotels

Rochester, New York
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 August 2010

We booked this hotel through Easyrez.com who showed about 25 very good reviews. There was a 43 dollar non-refundable deposit to be applied to the room charge. All the information on Easyrez is bogus. The place is far from tourist attractions, in a shoddy part of town, is without elevators and had shallow catacomb crooked hallways meandering to our room. My wife who had breast cancer three years ago followed by a stroke last year and has arthritic knees asked me not to stay and we requested to cancel. The clerk insisted we be charged for two nights and the deposit. We are now in the process of disputing all the charges as we were billed for it all. What a fraudulent operation by Easyrez and the hotel!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank snajder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 6 Contributor
109 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 19 August 2010

I stayed here with my mother (who is 60) and we both absolutely loved it! The location is amazing. It is located next door to the Chateau Frontenac, but of course it is much much cheaper. The room was very clean and it had windows which we kept open instead of using the AC (it gets cold out there at night). The only cons are: our room was on the 4th floor so we had to lug our luggage up there and the tv was fuzzy (but who really watches much tv when you're in such a gorgeous city). Also, for breakfast you get a $5 coupon per person for the restaurant L'Omelette, which is fantastic!! Definitely will stay here next time we come :)

  • Stayed August 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Personal_Legend1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 13 August 2010

Stayed only for one night and will not return.
Positives: Great location, clean sheets and bathroom.
Property needs major overhaul. It's an old house and not well maintained.
Dangerously narrow stair case with stairs in disrepair (repaired with plywood).
Small, stuffy room adequate for one but not two queen size beds.
Dirty windows, a very laud window ac unit located next to one of the beds.
Soft, squeaky mattresses, very uncomfortable (sleepless night).
Public parking several blocks away, difficult to get to and does not accomodate large vehicles (Ford F 250)

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dktraveler10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northwest New Jersey
Level 4 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 February 2010

This hotel is located in the perfect spot - right next to the Château Frontenac in the heart of Old Quebec City! My boyfriend and I have stayed at this hotel twice. Once in October 2006 and again in September 2008. The first time we stayed on the second floor with a beautiful view of the garden across the street and the St. Lawrence river. The second time we stayed we should have paid more attention to where the room was when we booked it. Our room was in the attic on the fourth floor. This hotel is over 170 years old so its all stairs! It was very roomy but the small shower had a mind of its own. Sometimes it was too cold or too hot. They gave us a croissant and some juice the first time we stayed but the second trip they gave us both a $5 certificate for L'Omlette for each morning of our stay. There is no on-site parking so we parked in the parking structure (about $12 per day) a few blocks down and walked wherever we needed to go. All sightseeing is within walking distance anyway so there is no need for a car during the stay. The price and location were perfect for what we were looking for. If you're looking for a 5 star hotel then you should stay next door.

  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angryredhead28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2008

I'll admit it wasn't the best hotel we've ever stayed in, The rooms were clean but there were a few small repairs that could have been made. The beds were comfortable but nothing amazing. But for the price, you're getting a nice room right in the heart of Quebec city right next door to the Chateau Frontenac! The staff was very nice and spoke English very well. Some small complaints we had were that the street lights coming in the window were a bit bright, and here was some noise from the rooms upstairs but only until around 10:30. Another interesting thing they did is they don't provide a continental breakfast. Instead they provide a $5 gift certificate to L'Omlette, a small restaurant around the corner that specializes in breakfasts. This is good because for a bout $5 you can get a continental breakfast, but if you want to spend a bit more (like us) you can get any kind of breakfast you want. A final thing to keep in mind is parking. Like most places within the walls of Quebec, they don't have on site parking. They give you two options first is the Chateau Frontenac parking, which is right next door, but costs $32 or 24hrs parking. The other option, which we chose, is city hall parking, its about 4 blocks away, but is only $12 for 24hrs.

All in all, an enjoyable stay.

  • Liked — Location!
  • Disliked — Minor repairs need in the room.
  • Stayed August 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank da_guy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Jardin du Gouverneur

Property: Hotel Jardin du Gouverneur
Address: 16, Mont Carmel St. | (Near Laporte), Quebec City, Quebec G1R 4A3, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Hotel Style:
Ranked #69 of 102 Hotels in Quebec City
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Hotel Jardin du Gouverneur 2*
Number of rooms: 17
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Also Known As:
Hotel Jardin Du Gouverneur Quebec/Quebec City

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