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All reviews the executive lounge old city allegro restaurant great location convention center parliament building rooftop pool national assembly high floor self parking within walking distance per day river view an upgrade plains of abraham floor room lawrence river
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Reviewed 6 October 2018 via mobile

The rooms are quite old for nowadays standards and unfortunately pretty cramped, there is not a lot of space to move around if you come with a lot of luggage. On the other hand, location couldn’t be better. Close to all attractions, restaurants, bars, shops and great coffee shops. Worth staying if it’s only about the location for you (and you don’t mind the price).

Stayed: September 2018, travelled on business
Thank Sandra Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreanne B, Front Office Assistant Manager at Hilton Quebec, responded to this reviewResponded 11 October 2018

Dear Sandra Z,

We want to thank you for taking the time to share your comments about your stay at the Hilton Quebec. We are sorry to read that your stay was not to your entire satisfaction. We always strive to exceed our guest's expectations, and apologize for missing the mark on this occasion. We appreciate your feedback, and hope to serve you again.

Sincerely,

Andreanne Blanchette - Front Office Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018

My wife and I booked into the Hilton because we couldn't get anything suitable inside Old City, and the Hilton is right, smack on the edge -- just outside the City Wall, and close to three gates. Easy -- though hilly -- walk to and from Old City. We stayed on the 22nd floor, with access to the Executive Lounge on the 23rd floor. Incredible vistas sweeping more than 180 degrees, looking out on the St. Lawrence River, boat basin, Parliament Building, Chateau Frontenac, The Citadel, and much more. What a City! What an incredible view! Room was nicely and comfortably furnished with a spacious desk for work, and a great, king-sized bed. Fantastic mattress! Wish I had looked to see what it was. Nice, quiet room, in spite the fact that our stay coincided with Election Night, and lots of politicos staying and presumably partying at the Hilton. Wonderful access to restaurants around the city via taxi and Uber; nothing more than 7 or 8 minutes away. Top-notch, attentive staff -- especially Concierge, "Stefan" who helped us invaluably with restaurant reservations. We knew where we wanted to go, but he got us in. Great parking lot valets; timely getting our car. Beautifully appointed and comfortable Executive Lounge with nice continental breakfast. Staff in the Lounge was excellent and attentive.

Room Tip: Get the highest floor you can, with an eastern exposure, looking out onto Old City and the St. Lawrence River...
  • Stayed: October 2018, travelled as a couple
    • Location
    • Cleanliness
Thank Benn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreanne B, Front Office Assistant Manager at Hilton Quebec, responded to this reviewResponded 11 October 2018

Dear Benn P,

Thank you for your wonderful review. We are glad to know that you enjoyed the comfortness of your room, our staff and our location among other things. Your support is extremely motivating, it means a lot to us to hear from satisfied customers and it makes us strive to always do better. We hope to see you again very soon.

Sincerely,

Andreanne Blanchette - Front Office Assistant Manager

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Reviewed 5 October 2018

We recently stayed here for five nights to explore QC old town before a cruise. Hotel is located within easy walking distance of the old city as well as a fun shopping/ restaurant area outside of the old city. We had a room on the 21st floor overlooking the old city and the view was gorgeous. Our room was very nice and comfortable and we have no complaints at all.

Room Tip: Ask for a room with a view of the old city and the St. Lawrence River.
  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank julia922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andreanne B, Front Office Assistant Manager at Hilton Quebec, responded to this reviewResponded 11 October 2018

Dear julia922,

Thank you for this great review of your recent stay at the Hilton Québec. We are thrilled you enjoyed your experience and hope that you will choose Hilton again in a near future.

Sincerely,

Andreanne Blanchette - Front Office Assistant Manager

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Reviewed 2 October 2018

Stayed at the Hilton Quebec for 2 nights. Excellent location and a fabulous river view (Room 1513). Such an easy walk to the old town, restaurants, stores, interesting sites. The room was spacious, clean, and quiet. Comfortable bed with nice linens. Bathroom toiletries were nice, good shower and absorbent towels. My only complaint was the concierge service because it is also the bell boy station. They definitely need a dedicated concierge. Would definitely stay here again.

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Service
Thank BonnieLN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonQuebec, Responsable réception at Hilton Quebec, responded to this reviewResponded 3 October 2018

Just a little note to thank you for your fantastic review of the Hilton Québec! We are so thrilled you enjoyed the Hilton experience and hope to welcome you again in a near future.
Marie-Ève Galipeault
Director of Accommodations
Hilton Québec

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Reviewed 2 October 2018

We only had 2 nights and 1 full day in this location. Our room was a corner King & it was FABULOUS! The views of the St Lawrence, the port, Old Quebec & its wall and the Parliament Building were perfect. The location was perfect - walking distance to all of our points of interest. The staff was gracious and very friendly - and spoke English for us. I'd go back in a flash - well worth the money for sure. Oh, and BTW, the mattress was one of the best - and we have stayed in volumes of hotels to know the difference. Make your reservation here!

  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank GEDUNLAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonQuebec, Responsable réception at Hilton Quebec, responded to this reviewResponded 3 October 2018

Thanks a lot for your wonderful review. We are glad to know that you enjoyed the comfortness of the mattress, our staff and our location among other things. Your support is extremely motivating, it means a lot to us to hear from satisfied customers and it makes us strive to always do better. We hope to see you again very soon.
Marie-Ève Galipeault
Director of Accommodations
Hilton Québec

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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