When having registered for this hotel, I mentioned that I needed a room for 2 adults and a 3 y.o. child. I got an e-mail confirmation of the price and conditions, but when checking in, I was told I had to pay extra for a child's mattress. I showed them the confirmation e-mail with all of the conditions, but they insisted on extra payment anyway. I refused since I had a mattress with me.
The room was a very-very small (like a prison cell) even for 2 people, so for 2 people with a child it was a disaster. There was no soap or anything else in the bathroom. Next morning I asked at the reception about the soap and they said okay, the soup would be in the bathroom. But when I came in the evening, there was no soap again. The garbage bin remained full and nobody cleaned it up.
Our neighbors next door woke up around 6 am and I could not sleep since then. I heard every singe word they talked to each other and every movement they made The walls were very thin and there were no noise isolation at all. Breakfast was a very cheap (the cheapest bread "No Name", milk, muffins, cereals and the juice). There was an on-site gym, but again the room was so small that to train there would be dangerous (I didn't see anyone there).
It was the cheapest hotel I found, but it would be much better to pay 20-30 dollars more for a better one. The only good thing was the hotel's location.
- Official Description (provided by the hotel):
- Welcome home! We will be happy to greet you at l'Hotel Motel Le Chateauguay, with its 43 cozy air-conditioned rooms for a well-deserved rest. We are a family business; we're waiting to greet you with a personalised and courteous welcome. Your stay will be calm, you don't have to worry, and we stay on the premises with you 24 hours a day.L'Hotel Motel le Chateauguay, is located at the east entrance of Quebec city and is the door way to the Cote de Beaupre. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Motel Le Chateauguay Quebec/Quebec City