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“Centrally located and great rooms” 4 of 5 bubbles
Review of Hotel & Suites Normandin

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Hotel & Suites Normandin
Ranked #16 of 101 Hotels in Quebec City
Certificate of Excellence
Truro, Nova Scotia, Canada
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Centrally located and great rooms”
4 of 5 bubbles Reviewed 24 July 2013

I stayed here one night for the Quebec City Music Festival and booked through Hotwire. The location suited my needs as it is close to the old city and minutes from Les Galleries mall. The staff was very friendly, rooms clean and spacious and the continental breakfast was one of the best I have ever experienced. Will definitely return!

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Cory117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, 12 August 2013
Dear guest,

Thank you for having taken the time to write this post on Tripadvisor. I hope you enjoyed your Quebec City Music Festival experience! It’s a pleasure to read that you really did appreciate your stay with us. As you mentioned, our expanded continental breakfast is one of the most complete you can find in its category. Be sure that your good words about the friendliness of our staff will be transmitted to all of our team’s members. We will be pleased to welcome you back next time you are visiting Quebec City next time!

Sincerely yours
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561 reviews from our community

Traveller rating
    329
    198
    27
    5
    2
See reviews for
151
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107
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Montréal
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 23 July 2013

This hotel was just OK for a night. Clean but the decoration looks old and dull and the size of the room was small. The good point about this hotel was the breakfast. Lot of food, fruits, kinds of bread, beans, juices. It was better than ordinary continental breakfast.

  • Stayed July 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank freddou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, 12 August 2013
Dear guest,

Thank you for having taken the time to write your comments on Tripadvisor. By reading your review, I deduce that at the time of your booking the hotel was probably almost sold out so we did offer you a classic room. Those rooms as you mentioned are very clean but since they have been built in 2001 they don’t propose the same decoration as our Urban section which has been recently renovated. I hope you are going to give us another try and stay in one of our Urban room. I’m happy that you enjoyed our breakfast formula. As you mentioned, we offers a lot of items that are usually absent from the traditional continental breakfast as baked beans, boiled eggs, pork greaves and more. Finally the addition of a grill to the usual toasters in our breakfast area helps us in providing a casual & unique experience to our guests.

We hope to welcome you again for a more enjoyable stay!
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Carencro, Louisiana, United States
1 review
5 of 5 bubbles Reviewed 20 July 2013

My husband and I stayed at this hotel for 3 nights recently while visiting Quebec City and we were very satisfied with our stay. Our room was very clean, I liked the wood laminate flooring instead of carpeting, and the large pillow top bed and linens were very comfortable. The fixtures in our room and bathroom were very unique and modern including individual reading lights for reading in bed and comfortable desk and chair with desk lamp. The bathroom had no tub but instead had a unique open glass shower. The microwave and refrigerator were convenient. The breakfast was good with fruit, boiled eggs, coffee and juice, and a large grill to toast an assortment of different types of bread. The staff were very helpful, friendly, and bilingual. The location was OK for us.There is also a restaurant open 24 hrs. that we were very thankful for as we had a very long day of traveling as our flights had been delayed, and we arrived very hungry at hotel after 12 am. Very satisfied with this hotel.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank catherinerbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, 21 August 2013
Dear guest,

Thank you for having taken the time to write your post on Tripadvisor. By reading your comments, I can see that you really enjoyed our latest renovations and the amenities of your room. Indeed, the microwave and refrigerator are very useful and that is why we provide them in each room. As you mentioned, the breakfast has a large variety of items for a continental breakfast which makes it one of the most complete in its category. I am pleased to see that our staff assisted you well. It will be a pleasure to welcome you back at the Hôtel & Suites Normandin for your next stay.

Sincerely yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bowling Green, Ohio
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 19 July 2013

Although the hotel is not exactly situated in a picturesque environment, surrounded by busy highways, fast food establishments, and big box stores, it is modern and maintained extremely well. The room was quite large and comfortable for our family of four to stay for three nights. The breakfast is good. A free shuttle to the Old Town is offered, leaving around 8 a.m. and returning to the hotel around 4 p.m. which can save you driving into the city and parking. The staff that we encountered was excellent.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, 12 August 2013
Dear guest,

Thank you for the time you took writing your comments about your last stay with us. I am glad to see that you found the comfort you were looking for. You made a great choice by choosing to use the free shuttle which gets you directly into the Old Quebec. This service is offer for the summer period until the long week-end of Labour Day. Guests staying in Quebec for a short period of time and wish to maximize the visit of the city and surrounding areas can also combine the use of the shuttle and the purchase of a city tour with the same company. Finally it’s a pleasure to read that our staff has been able to help make your stay more enjoyable.

We will be glad to welcome you back next time you visit Quebec City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 July 2013 via mobile

A nice hotel with good access from the highway. Staff were helpful and were willing to speak English (which I was worried about).
Free parking.
Rooms were clean and had a fridge and microwave.
Plenty of food places within walking distance and only a short drive to the city.
We stayed for one night with a family.

Stayed July 2013, travelled with family
Helpful?
Thank Dan_H_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, 24 July 2013
Dear guest,

Thank you for the time you took writing your comments about Hôtel & Suites Normandin. As you mentioned, we have an easy access to the highway which leads to many attractions as Old Quebec, Parc Aquarium du Québec, Village Vacances Valcartier and more. I am glad that you enjoyed the fridge and the microwave; it is indeed very convenient for a family and that is why we provide those items in every room.

I hope we will see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 15 July 2013

Recently renovated rooms are modern and comfortable. The kind of quality we can expect from a large hotels chains. Nice bed. Silent room.
Very good pricing for the quality.
The free breakfast is limited, but nice. Useful and polite staffs.
Not the best location in town, but near the highway. Backyard view falls on the garage next door.
Some problem with the plumbing when turning the rain shower on.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, 24 July 2013
Dear guest,

Thank you for having taken the time to post your comments about your last stay at Hotel & Suites Normandin. It’s a pleasure to see that you enjoyed your stay. I am glad to read that the friendliness of our staff has been a highlight during your stay with us. We are really proud of our latest renovations but the most important is that our visitors seem to really appreciate the value for money the hotel is providing. Indeed the hotel is not located in the most charming area of Quebec City but easily accessible and centrally located into the Quebec metropolitan area.

Sincerely yours
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Richmond
Level Contributor
148 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 25 June 2013

Hotel was located quite a distance from the airport but close to highway access. Room was small and bathroom was very tight with minimal supplies. Restaurant was across the parking lot with very average food and service. The free breakfast bar was well stocked including hot items. Service was very good and price average. It had a unique feel about it with clean updated ammenities.

Room Tip: Rooms are located away from the highway and traffic noise so don't think it matters.
See more room tips
  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank johncrawcarp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis M, Responsable commercial at Hotel & Suites Normandin, responded to this review, 11 July 2013
Dear guest,

Thank you for having taken the time to write your comments about your visit at Hôtel & Suites Normandin. I am glad that you appreciated the atmosphere and the amenities of your room. In fact we are not classified as a boutique style hotel but during our latest renovations, we tried to give a modern and urban touch to the hotel. Offering the most updated continental breakfast formula to our guest as always been a preoccupation so I am pretty satisfied that you did take that in consideration in your review.

We hope to see you back next time you visit Quebec City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel & Suites Normandin

Property: Hotel & Suites Normandin
Address: 4700, Boul. Pierre-Bertrand, Quebec City, Quebec G2J 1A4, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#5 Business Hotel in Quebec City
#17 Family Hotel in Quebec City
#17 Romantic Hotel in Quebec City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel & Suites Normandin 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hotel And Suites Normandin
Normandin Hotel Quebec City
Hotel & Suites Normandin Quebec/Quebec City

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