The hotel room was lovely with a spacious bathroom. Location was close enough to the Old City to be convenient. Very disappointed with the parking situation. I was offered an indoor lot for $16 or an outdoor lot with attendant for $12. I chose the outdoor lot and the girl at the front desk marked the route on the map. At the lot, I paid $10. The next morning, I had a ticket on the car and ended up having to pay another $12 to leave. Apparently it with was $8 until 3 a.m. and a maximum of $12 for the day. The attendant couldn't explain why I would have paid $10 the night before. I called the hotel to express my displeasure with this situation and I was told that the hotel only does business with the covered lot across the street. I indicated that this was not what I was told the evening before and that they should be very clear with their clients because I ended up paying almost double what I was quoted for parking. She said this has never happened before. I am writing this review because it is, in fact, not the first time something like this has happened. Another reviewer for this hotel had a similar issue not long ago and I regret not having paid more attention to it when selecting one of the many well-placed hotels in the area. The free breakfast was nothing special though there were upgrades possible. The hotel itself is lovely but these types of issues ruined my morning and when staying at a boutique hotel, this is not acceptable.
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- Also Known As:
- Hotel Royal William Quebec/Quebec City