"Royal Rip Off"
To Hotel Management,
by the present, be advised that sleeping accommodations is not just a bed, but also a proper sleeping environment. A properly heated room should be a priority for a four star hotel.
Royal William Hotel does not offer this type of service.
As per staff, this is the first mention of this problem. If you read the other comments on this board you will see that they also offer Royal lies. As per post by travelbee1209, they know that they have a Royal problem.
After 5 hours of complaints, (i.e. 4:30 in the morning) we got the staff to cut the whole heating system in our room. The system was actually pushing air conditioned air, (when it's 40 degrees F. outside) This brought the room to an unbearably cold temperature.
We were told that management would contact us on this matter. I.E. Another LIE… They never contacted us. Oh, that’s right, we paid so now, why should they contact us… Royal Hypocrites.
Also note that as per classification, "A 4-Star hotel is much more comfortable and larger, and provides excellent cuisine (table d'hote and a la carte), room service, and other amenities." We were sent to a local restaurant down the street. All that was available at the Royal Rip Off was water from the bathroom tap. (Is that table d'hote, or a la carte?) Hotel Classification as per http://www.businessdictionary.com/definition/hotel.html
Now, If you have a car, you have to pay dearly for parking. Another Royal Rip Off…
According to classifications mentioned by www.businessdictionary.com/definition/hotel.html. this Royal Establishment would receive a two star rating at best.
Conclusion: If you want to sleep in Quebec City... Be forewarned… Go elsewhere…
We sincerely hope that tripadvisor does not remove this review. We may be contacted at any time, but let the truth be heard.
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- Also Known As:
- Hotel Royal William Quebec/Quebec City