My mother, brother and I decided to do a family trip to Quebec City from Saturday of Memorial Day weekend to the following Wednesday. I read many reviews on a variety of hotels in the city. After careful consideration we decided on Hotel des Coutellier and were we happy with our decision. At the initial booking I requested our two rooms be next to each other on the same floor. The hotel contacted me within an hour and indicated that the rooms would be on the same floor and only one room between us and they would hold the rooms for us. I emailed them back, thanked them and they responded within 15 minutes and said if there were any questions or concerns to please let them know immediately.
After a ten hour drive to Quebec City we arrived at the hotel around 5pm. If you're coming from the south side of the St. Lawrence take the exit for the Boulevard Champlain right after the bridge and come into the Lower Town right along the river. It is a nice ride and you avoid having to go through the city to get to the Lower Town. If you have never been to the hotel it can be a liitle confusing on where to initially park. Your best bet is best to park across the street in the parking lot on rue St-Paul and walk across the street to check in. That's where you will be able to park your car for the duration of your stay at $9 per day. The lobby is small and you have to walk up 5 steps to get to the front desk. In the morning they put coffee, croissants and fruit out by 6am. There is an elevator.
Upon check-in Gerald explained about the parking situation (walking me outdoors and pointing out where to park the car), the complimentary breakfast basket they put outside your door each morning and then folded out on a map of the Old Town. He asked us what we were interested in seeing and marked different sights and restaurants we should see and how to get there. All of the staff were most accommodating throughout our stay, answering questions and making phone calls for us (taxis, restaurant reservations, etc). They all spoke English very well and they appreciate it when you attempt to speak some French.
Our rooms were very clean and the bathrooms were spotless. Room 404 had a single queen bed and was quite spacious with two windows having a quaint view looking toward the Upper Town. Room 406 had two double beds with a single window (no view to speak of) but was very clean. There was not a lot of shelf space in this bathroom but the shower was great and, as mentioned before, both bathrooms were absolutely spotless. There was virtually no noise heard in the rooms, except for an occasional door closing in the hallway. Otherwise, they seem to be practically soundproof. All the windows could be opened if you want fresh air, which I like very much. Other: The beds were comfortable, robes were provided, the lighting was a little muted, the TV was a nice sized flat screen (406 had a DVD player), the mini-bar fridge had beer, liquor and snacks reasonably priced.
The hotel is located near the Old Port and is in a relatively quiet section compared to the Upper Town. There is a free Ecolobus which stops near the hotel every 10-15 minutes which will take you either farther into the Lower Town or up the hill into the Upper Town. I would definitely recommend this: driving in the Old City can be rather confusing, even if you have a GPS. The staff will answer any question that you have and will be most helpful if any difficulties arise. One example: we booked a tour with Old Quebec Tours for a 2 hour tour of the city on our first full day there at 10:15am. Gerald told us when we first arrived that he could arrange to have us picked up at the hotel instead of us having to find our way to the Hotel Frontenac where the tour was to begin. He did and told us to be outside the hotel at 9:45am the next morning and the tour van would pick us up. Next morning we were there at 9:35am and waited and waited. By 9:55 they still hadn't picked us up. I went back into the hotel and asked the front desk clerk (I forgot her name) if this was unusual. She said it was very unusual, immediately called Old Quebec Tours and said they would send someone down right away, which they did.
Every morning they put a basket outside your door which contains a fork, a spoon, a juice box, croissant, a roll or muffin, cheese or yougurt and coffee creamers. It may not be everyone's thing, but it is a nice touch. There is a restaurant attached to the hotel, Moss Bistro Belge. It's a nice bistro restaurant, heavy on mussels but at they have at least one chicken, pork, veal and beef on the menu on any given day. The hotel is a five minute walk from some very nice restaurants: Cafe St. Malo, L'Echaude, Mistral Gagnant. Right next door is Hotel Belley with a ncie bar and plenty of places to sit outside, have a beer and people watch.
If you want a nice, quiet location that's only a few minutes from all of the action you cannot beat this hotel. The staff is great and the rooms are comfortable. I would definitely come back here.
- Official Description (provided by the hotel):
- Located in downtown Quebec, in the heart of Old Quebec City, Hotel des Coutellier is one of the nicest and charming Old Port Inn. For a romantic weekend getaway, a hotel meeting, honeymoon or family vacations, one of our hotel package will fulfill your needs. ... more less
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- Also Known As:
- Des Coutellier Hotel
- Des Coutellier Quebec City
- Hotel Des Coutellier Quebec/Quebec City