With favourable reviews from Quebec City Tourism and TripAdvisor, we decided to settle on a weekend stay at Le Cavalier du Moulin. Big mistake. The first clue should have been the neon lights depicting the reception area found in a store next door. The receptionist was nice enough but did not trademark the customer service or presence that a hotel should.
We were escorted outside and around the corner to a ground level room that consisted of a room of about 10ft by 12ft with a bathroom, no view and an unpleasent odour. Definitely not what we were expecting due to all the glowing reviews. The room just felt dirty and cramped.
Needless to say, we left our baggage and went looking for other accomodations. A difficult task on a long weekend, but we found a place. We return to Le Cavalier du Moulin, approximately one hour after arrival and were still charged full price for the room for the night. At this point, we were happy to pay the ridiculous charge just to get out of the room.
We're wondering if the other rooms located in this hotel were much better due to the other reviews. Our experience was definitely not worth any positive review.
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- Also Known As:
- Hotel Le Cavalier Du Moulin Quebec/Quebec City