OK, I'm giving this hotel a 4 stars - and it has everything to do with the hotel itself and nothing to do with the staff, which I found to be just tolerable. The hotel is situated in a perfect location, close enough to walk to everything, yet tucked away on a fairly quiet street. The rooms are a good size, with comfortable beds, a decent-sized bathroom and a mini-fridge. They stock the bathrooms for two people, even if you have booked a room with two queens for four people. So we did have to keep bothering Housekeeping for more towels - each day. Breakfast was very good, with the usual breads, cereals,etc, but with an additional hot dish each day (crepes, quiches, etc.).
The staff: I did notice that some people were treated very well, so it's not as though they weren't friendly or helpful, they just choose who to be friendly and helpful to. We are Americans who don't speak French, and I feel this had something to do with it. I chose to ignore it and enjoy my stay and not worry that we weren't acknowledged as others were. Bottom line is that the hotel is a nice place to stay.
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- Also Known As:
- Hotel Le Champlain
- Hotel Champlain Quebec
- Le Champlain Quebec City
- Le Champlain Hotel Quebec/Quebec City