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“Almost perfect:)”

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Hotel & Suites Le Dauphin Quebec
Ranked #19 of 101 Hotels in Quebec City
Certificate of Excellence
GreenLeadersSilver level
Montreal, Canada
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Almost perfect:)”
Reviewed 7 July 2014

The hotel has very nice with friendly staffs,nice room and nice breakfast:)

As the June was a little warm enough, the room was a bit hot (the setting was 20℃ but without no air circulation, it felt warm) and not able to get any air or changing temperature.

The location is very close from road and my room was not far from a gas station, so
once I opened the window, it make the room cooler but noisy but track and cars.

This is the only thing I was a bit disappointed but when I get in the room there was a pair of ear plug and eye-mask ;)

And there was a half-used bottled shampoo..so had to ask them new one...!
However they take care of it very quick :)

Other than that, it was really nice hotel and I loved it :)

  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MegMeg1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 8 July 2014
Dear guest,

We thank you for taking time to add your comments on TripAdvisor.

We are please to know that you enjoyed the customer service, the room and the breakfast buffet.

The air conditionning control is directly in the room to make sure that the room temperature is confortable. During your stay if you need more explanation or want us to check if it work properly you can join the front desk at any moment and it will be a pleasure to help you.

It will be a pleasure to welcome you again when you'll come back to Quebec City.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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784 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
1 review
Reviewed 3 July 2014

My stay at Le Dauphin in Quebec City was very pleasant and I would highly recommend staying there. At first, I was a little conderned about communication as I do not speak French. However, that was not a problem. The staff at the hotel are English speaking and very helpful. The room was spacious and very clean and the staff were eager to assist in any way to make me more comfortable. It was nice to have a computer available for my use. Overall, it was a delightful experience and I would highly recommend staying there.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zorida A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 4 July 2014
Dear Guest,

We are glad that you enjoyed your stay at Le Dauphin Quebec Hotel & Suites. It is our goal to provide our guests with the best possible service and in order to do that, it is necessary to get feedback from you. This is why we would like to thank you for taking a minute of your time to write a review and to give us your very good comments.

We really hope to see you again in a near future,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
maryland
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 July 2014

Stayed here for 2 nights .Small ,clean ,comfortable room. Breakfast included usual options. Hotel being renovated and enlarged but not a disturbance at all. Also , next to the highway ,noise was not too bad. Only 10 minutes from downtown Old Quebec and easy to drive .Parking in Old Quebec not expensive and available all day and night. Would stay here again unless you want downtown experience but you will pay a great deal more . Costco nearby for food . Learn French its mostly all that's spoken here. Merci

Room Tip: stay opposite from the highway, will be nice when renovations are complete
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bralex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 3 July 2014
Dear guest,

We thank you for taking time to add your comments on TripAdvisor.

We are please to know that you enjoyed your stay and the comfortable room.

It will be a pleasure to welcome you again when you'll come back to Quebec City.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 July 2014

In short, our stay was very restful, relaxing and enjoyable. List of room amenities includes computer, coffee maker, safe, microwave, fridge, WI-FI, flat TV, DVD, etc. Complimentary breakfast offers you lots fresh, tasty and healthy options. Also juice, coffee and cold water available in lobby 24/7. Though hotel is located at the highway, it was no noise in the room. Our room was spacious, nice and very clean. Kids friendly facility, kids playground outside, pool inside. Plenty of free parking, Tim Hortons and gas stations beside. 10 min drive to downtown Quebec City. In summer free shuttle bus runs to downtown. The hotel staff is very friendly, nice and helpful! Let me thank all of you for your outstanding job!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VIKTORRR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 2 July 2014
Thank you for your comment! It is always nice to hear that the hotel staff and services met your expectations!

I hope you will have the chance to visit us again soon!

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014 via mobile

I was passing Quebec City & wanted a good budget stay for a night. This place fits perfectly. Small swimming pool, 24 hr gym, unlimited coffee.

Pros : Nice, clean, friendly staff, gas station next door, Tim Hortons walking distance
Cons : right on highway so there is lot of noise, far from main city

Stayed June 2014
Helpful?
Thank iamYogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 1 July 2014
Dear guest,

We thank you for taking time to add your comments on TripAdvisor.

We are please to know that you enjoyed your stay.

It will be a pleasure to welcome you again when you'll come back to Quebec City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
Reviewed 29 June 2014

Very nice, very modern hotel. The room was extremely nice. The area is on the outskirts of Quebec City. But not a bad area. Plenty of places to eat nearby. I would highly recommend this hotel to anyone looking to stay in the area.

The hotel is currently doing construction for an addition to the hotel. However it wasn't a issue during our stay.

Breakfast included in price of the stay. However no Resturant on site.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frey1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 30 June 2014
Dear guest,

We thank you for taking time to add your comments on TripAdvisor.

We are please to know that you enjoyed that your stay was a well worth for the value.

It will be a pleasure to welcome you again when you'll come back to Quebec City.

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, South Carolina
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 June 2014

My wife and I have been traveling for over forty years and probably stayed in hundreds of hotels but never one where the staff and management went out of their way so much to make it a great stay. It depends on what you want form a hotel, the Dauphin ... if you want a clean, up to date comfortable room and bed you've got it; if you want a Keurig coffee maker, a microwave, fridge you've got it; if you left your computer at home, no worries you've got it in your room; if you want a view you've got it on the top couple of floors, you want a light bite to eat ion the morning and coffee during the day you've got it. On top of all of that if you want a reasonable/bargain price in Quebec City you've got that! I hope they saty in business.

Room Tip: Fourth floor gives a decent view with some privacy
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavidWGUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 29 June 2014
Dear guest,

We are very happy that you took time to give us your comments and suggestions.

In order to offer the best possible service to our guest we enjoy getting feedback from you. This is why we would like to thank you for taking a minute of your time to write a review and to give us your great comment.

It will be a pleasure to welcome you again when you will come back to Quebec city!

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel & Suites Le Dauphin Quebec

Property: Hotel & Suites Le Dauphin Quebec
Address: 400 Rue Marais, Quebec City, Quebec G1M 3R1, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Quebec City
#9 Best Value Hotel in Quebec City
#20 Family Hotel in Quebec City
#22 Romantic Hotel in Quebec City
#39 Business Hotel in Quebec City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel & Suites Le Dauphin Quebec 3*
Number of rooms: 99
Official Description (provided by the hotel):
Our newly renovated hotel is well located, 10 minutes from Old Quebec, from The Relais ski resort and 5 minutes from the Galerie de la Capitale shopping center, with many restaurants nearby... Our friendly staff is waiting for you... ... more   less 
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Also Known As:
Hotel And Suites Le Dauphin Quebec
Hotel Le Dauphin
Hotel & Suites Le Dauphin Quebec Quebec City

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