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“Amazing hotel - A little Noisy”

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Hotel & Suites Le Dauphin Quebec
Ranked #19 of 101 Hotels in Quebec City
Certificate of Excellence
GreenLeadersSilver level
Waterloo, Canada
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Amazing hotel - A little Noisy”
Reviewed 21 August 2014

The hotel has been built with comfort of guests in mind. Here you get everything that you cannot even get in a 5 star. There are fresh juices and coffee in the lobby, breakfast is amazing and front desk staff is more than eager to help. In the room you even have a desktop computer. There is a fridge, microwave and hardwood flooring makes the room allergen free. There is even a night light in the washroom so you don't trip at night. Beds are really comfortable and rooms are really spacious. The hotel has a good pool and water activities for kids.
The hotel is great for people who are used to living in the city as the hotel is a little noisy as it is right next to the highway.

Room Tip: Hotel is currently undergoing renovations on one end so request a room at the other end.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank U-Choudhry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 23 August 2014
Dear guest,

We thank you for taking time to add your comments on TripAdvisor.

We are please to know that you enjoyed the customer service, the room and the breakfast buffet. On reservation you can asked a room on the opposite side of the highway.

It will be a pleasure to welcome you again when you'll come back to Quebec City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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784 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
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English first
Toronto, Canada
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 August 2014 via mobile

My husband and I were here for a short stay in Quebec City. Location is so convenient, less that 10 mins to downtown and also very close to shopping and there's a Timmy right next door.
The hotel itself is very welcoming and clean and we were very satisfied with everything.
The reason I gave this review a 4 star instead of 5 is because of two things. First, there's only one elevator that takes quite some time when you request it. Second, the breakfast while good, doesn't really give you lots of options. Maybe add some more hot food.
But overall, we had a very good stay.

Stayed July 2014, travelled as a couple
Helpful?
Thank LadyWhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 21 August 2014
Dear guest,

We thank you for taking time to add your comments on TripAdvisor.

We are please to know that you enjoyed your stay.

It will be a pleasure to welcome you again when you'll come back to Quebec City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 19 August 2014

My husband and I spent two days in Quebec and picked this hotel based on Trip Advisor reviews (and the reasonable price.) When we drove up, we were a little nervous because there is obvious construction going on. However, our fears were immediately erased by the really friendly and charming staff, who assured us that the work would not affect us (and it didn't.) Our room was wonderful - a really comfortable bed, a computer in the room, and all the other normal amenities. This is a "green" hotel which means that they won't provide you with new towels each day unless you request this; my only complaint is that they did replace the towels, and it wasn't at all necessary to do this. Complimentary breakfast in the hotel was delicious. There is a coffee machine and juice machine available 24 hours a day and it dispenses espresso and cappuccino as well as coffee - loved this! The location is perfect for touring old Quebec - about 10 minutes or so by car, but they also have a free shuttle that can take you there in the morning. We really loved Quebec - what a gorgeous city - and we loved this hotel as well.

Room Tip: All rooms seemed fine.
See more room tips
Green Features: Please see above - I like that this hotel professes environmentally friendly practices, so wish they hadn't changed my towels each day.
  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jojojp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 21 August 2014
Dear guest,

We are very happy that you took time to give us your comments and suggestions.

In order to offer the best possible service to our guest we enjoy getting feedback from you. This is why we would like to thank you for taking a minute of your time to write a review and to give us your great comment.

It will be a pleasure to welcome you again when you will come back to Quebec city!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 August 2014

We stayed at this hotel from August 5 to August 8. This hotel was difficult to rate in the way that some things were amazing, and others were just so-so - hence the rating. The complimentary buffet breakfast is better than some of the continental fare you see at other hotels, and there is a good selection: pancakes, waffles, fresh fruit, yogourt, toast, pastries, cereals, and hard boiled eggs were the main dishes. I loved that they had their juice/pop machine and coffee/hot chocolate machine open 24/7 - often after a day of touring the old city, we would come back for a drink of orange juice, apple juice, iced tea or water. The room was large and clean, and inside the hotel we could not hear the goings-on of others, so it seemed quiet in that way. The so-so things: for our room, we received soap, lotion and shampoo the first day, and no new soap or other toiletries the next days (I have dry hands and so went through the hand lotion very quickly). The pool was small and unfortunately too deep for our children to touch, and without floaties/life jackets it meant that we had to carry them around. So pack accordingly if you have small children (Grade 2 and under) who can't swim well. Its location is right beside a busy highway, which we faced. One set of earplugs were provided, which I claimed, but my husband had a difficult time getting to sleep with the noise of the road. I would stay again and would also recommend it, but with those caveats.

Room Tip: Ask for a room not facing the highway.
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank aabd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 19 August 2014
Dear guest,

we want to thank you to take your time to share your comments on Trip Advisor. We are please to know that you enjoyed the breakfast buffet and the coffee and jiuce station available 24h/24h.
In each room the soap, shampoo and amenities are remplaced each day. A follow-up was made with the maid service to know what happened during your stay. The swimming pool has 4 feet deep. Parental supervision is required. There are also water games outside the pool for children. On reservation you can asked for a room on the opposite side of the highway wich is more quiet.

We really hope to see you again in a near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trenton, Canada
Level Contributor
166 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 13 August 2014

We stayed at this hotel just last week and it was a very nice hotel. The rooms were spacious and very clean. The staff were very friendly and helpful. The offered a buffet breakfast which was very well laid out. There was lots to offer for a couple of mornings that we were there. I cannot say if they change the menu as we were there only a couple of days. The breakfast staff all had uniforms which added to the class of this hotel. I would go back again and would recommend this hotel

Room Tip: All rooms are good
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank dperronmallette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 14 August 2014
Dear guest

We are verry happy that you took time to give us your comments and suggestions.

In order to offer the best possible service to our guest we enjoy getting feedback from you.

This is why we would like to thank you for taking a minute of your time to write a review and to give us your great comments regarding our helpful staff, the spacious rooms and the free healthy breakfast buffet.

We hope to welcome you again in a near future.

Caroline Viens
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Catharines, Canada
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 10 August 2014

My wife and I stayed here with our two dogs on a move across the country. It's easy to get to from the highway, and seems to be in an area with some good food choices (we got there late at night, so basically everything was closed).
Since we were there with our dogs, we were on the first floor, and they put us next to a door leading directly outside so that it would be easy to take them out when we needed to. They also provided a small dog bed (a nice gesture, not enough for a 75lb Lab, but our 40lb cross liked it), a food and water dish, and a little treat bag. The hotel is right next to the highway, so the dogs got spooked by traffic a couple times when we had them outside, but once we were inside, I don't think we ever noticed any traffic noise. There was also at least one other dog there while we were, and I don't think we ever heard it either.
The room itself is quite nice, with a good bed, good linens, provided computer, free (I think) wifi, and a ridiculously nice bathroom and shower. Honestly, I'd stay here again just because the bathroom was so nice.
The provided breakfast was nothing special, mostly just pastries, but the complimentary 24 hour juice bar is a great little feature, one that my wife and I took full advantage of.
Generally I try to stay away from one-off, non-branded hotels, but I'm glad we gave this one a chance, and I'd be more than happy to stay here again.

Stayed June 2014, travelled as a couple
Helpful?
Thank Zife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cviens, General Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 11 August 2014
Dear Guest,

We are glad that you enjoyed your stay at Le Dauphin Quebec Hotel & Suites.

It is our goal to provide our guests with the best possible service and in order to do that, it is necessary to get feedback from you.

This is why we would like to thank you for taking a minute of your time to write a review and to give us your very good comments regarding your recent stay.

We really hope to see you again in a near future,

Caroline Viens
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2014

Excellent and well run hotel, a short ten minute drive to a huge parking garage ($18 per day), just on the border of the old city, (Place Youville). Hotel rooms are very big with awesome amenities (computer, free wireless, microwave, kuerig coffee maker, safe, etc) Huge breakfast served with hard boiled eggs the main protein. Hotel desk has tons of preprinted directions to everywhere you would want to go to in the area. All employees are very friendly and helpful. A great restaurant in the area (Couchon Lignue?) was recommended to us and we LOVED it. HIghly recommended hotel!!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Gene Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mnadeau, Manager at Hotel & Suites Le Dauphin Quebec, responded to this review, 7 August 2014
Dear guest,

We thank you for taking time to add your comments on TripAdvisor.

We are please to know that you enjoyed the customer service, the room and the breakfast buffet.

It will be a pleasure to welcome you again when you'll come back to Quebec City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel & Suites Le Dauphin Quebec

Property: Hotel & Suites Le Dauphin Quebec
Address: 400 Rue Marais, Quebec City, Quebec G1M 3R1, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Quebec City
#9 Best Value Hotel in Quebec City
#20 Family Hotel in Quebec City
#22 Romantic Hotel in Quebec City
#39 Business Hotel in Quebec City
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel & Suites Le Dauphin Quebec 3*
Number of rooms: 99
Official Description (provided by the hotel):
Our newly renovated hotel is well located, 10 minutes from Old Quebec, from The Relais ski resort and 5 minutes from the Galerie de la Capitale shopping center, with many restaurants nearby... Our friendly staff is waiting for you... ... more   less 
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Also Known As:
Hotel And Suites Le Dauphin Quebec
Hotel Le Dauphin
Hotel & Suites Le Dauphin Quebec Quebec City

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