Touring Canada. Pre-booked this hotel on the internet.
No reception when we arrived - we had to phone a number and it took 15-20 minutes for someone to come.
They had no record of our booking but did find a room for us. (It was more like a spare room in a block of flats than a hotel)
Unfortunately the beds had not been changed - we eventually found some linen and changed them ourselves as the "reception" person had already left.
All in all not a good experience
There was no one to complain to at the "reception office" at any time during our 2 days stay
- Reservation Options:
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- Also Known As:
- Residence De La Cite Hotel Quebec City
- Residence De La Cite Quebec/Quebec City