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Restaurant Saint-Germain
Ranked #979 of 1,504 Restaurants in Quebec City
Cuisines: Canadian
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Restaurant details
Dining options: Reservations
Neighbourhood: Cite Universitaire
Reviewed 28 September 2012

The restaurant is an average style but service is good and food is above average for this type of restaurant the pizza for me is fantastic we had the st germain which is all dressed topped with lots of fresh bacon absolutely delicious reminds me of the Greek pizza resto in old Quebec way back in the day my wife had the ribs and i tried them and were cooked perfectly falling off the bone as ribs should. This is a family style restaurant with a generally older crowd

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Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 27 reviews

Reviewed 2 January 2012

The food at this restaurant that I have known for more than 20 years is great! However, the service is the worse from the owner down to the restaurant manager. They refuse to speak English when confronted with a problem. So when there is a problem, like there was this time, no one would take responsibility.
While at the restaurant that evening, I was dining with my wife. My daughter decided not to join us, so I had a Pizza paid for and delivered to my daughter at the hotel where we were staying. The pizza arrived well over an hour late and was cold. Because of the late arrival back at my hotel, I went to the Restaurant to speak with the manager and explain the problem. The manager could not speak English, so someone else there tried to translate. The manager said that we would have to speak to the owner and he would not be there until the next day. The manager also said that too many people try to complain about delivery problems. i tried to explain to the manager that I when I am in Quebec City I always go to this restaurant and that I was not trying to get a free pizza. She still insisted through the translator that I would have to speak to the manager. I left my name and told the manager that i would call the owner. When I called the owner, he hung up on me and refused to speak English. I called back the owner and tried very hard to explain my problem slowly. The manager still refused to speak with me. I got the impression that if I could not speak English, then I was not going to be heard. This is not the Quebec City I want to know! Believe me the food is great there, but I will never ever go there again.
The owner was name was Mark.

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3  Thank michaelcanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2010

For sure we don`t have the Saint-Germain that we used to have in the past.
The one on Chemin Ste- Foy is now less than regular if we talked about food quality and I never got the chance to sit in the resto on SHEPPARD last Wed 04-07-10 at 11;00 am even if it was half empty, all this resulting of the stuburnest of the hotess or waitress who receive me at the door.Because I was alone she wants to put me in a dark corner because all the tables were set for more than 2 persons and this in the bar also. I turned my back and went out.They are following the tendance in Québec City that is to give less quality for their benefit du to the tourists and passing by that never returne.

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2  Thank denysd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2017
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1  Thank caroguy2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile
Google Translation

1  Thank Michel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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