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“Great location that we highly recommend”

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Delta Hotels by Marriott Sherbrooke Conference Center
Ranked #4 of 16 Hotels in Sherbrooke
ct
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great location that we highly recommend”
4 of 5 bubbles Reviewed 24 July 2014 via mobile

Very short family trip, booked three Delta rooms with double beds. Location is great. Downtown with easy access to tons of restaurants and fast simple highway access. Very easy to find and get to.
Rooms were clean, spacious and had air conditioning, iron and board in closet, hangers, coffee, hairdryer, phone, tv, clock, nice view of downtown. Clean bathroom with great water pressure. Ni fridge or microwave.
Staff very accommodating and spoke English.
Spa, extremely small indoor pool in the spa area, didn't use either.
Restaurant and bar on site. Didn't use either. Lots of restaurants around you on this street. Went to Baton Rouge and Eggsquiche and both were very good.
From eastern CT it was a 5.5 hour drive if not stopping and no traffic via 91 north.
Recommend this hotel and would stay again.

Stayed July 2014, travelled with family
Helpful?
Thank sl137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM-CRV-DeltaSHE, Guest Relations Manager at Delta Hotels by Marriott Sherbrooke Conference Center, responded to this review, 28 July 2014
Thank you for taking the time to write and post a review following your recent stay. We enjoy hearing from our guests and obtaining their opinions and perspectives.

We were very excited to read that you have enjoyed your recent stay with us! It is most encouraging to know and it makes us strive to always do better.

Please know that these positive comments you provided will be shared with the hotel personnel.

We hope to have the pleasure of welcoming you again at the Delta Sherbrooke

Warm regards,

Catherine Rivard Viens
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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240 reviews from our community

Traveller rating
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    78
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    6
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago
Level Contributor
279 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 19 June 2014 via mobile

We've been here twice for hockey tournaments. It's a standard business hotel. Lots of nearby dining choices, but go into downtown if you want some quality choices.

Rooms are fine. No view to speak of so location doesn't matter. Bar area nice.

Stayed June 2014
Helpful?
Thank Tangobangomango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM-CRV-DeltaSHE, Front Office Manager at Delta Hotels by Marriott Sherbrooke Conference Center, responded to this review, 24 June 2014
Google Translation
Nous tenons à vous remercier pour avoir pris le temps de partager votre récente expérience à l'hôtel Delta Sherbrooke.

Nous sommes heureux d'apprendre que vous apprécié le confort de nos chambres.

Concernant le déjeuner, il y a toujours une possibilité de l'inclure lorsque vous négocier votre tarif auprès de notre équipe des ventes. N'hésitez pas à nous contacter si jamais vous avez d'autres commentaires ou suggestions. La satisfaction de notre clientèle est toujours une priorité.

Au plaisir de vous accueillir de nouveau !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

One night stay, great elevated view of the city.
Centrally located on King street west. Lots of restaurants nearby, walking distance, fast food and dining options
Rooms very clean, front desk very approachable and helpful.

Room Tip: facing King street
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MTLCRUISEFAMILY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM-CRV-DeltaSHE, Front Office Manager at Delta Hotels by Marriott Sherbrooke Conference Center, responded to this review, 18 June 2014
I would like to thank you for your comment following your recent stay with us.
It is great to read you enjoyed the location of the hotel and the friendliness of our staff at the reception. It is also a pleasure to learn you appreciated the cleanliness of your room.
Once again, thank you for staying at the Delta Sherbrooke hotel. It will be a pleasure to welcome you back !
Catherine Rivard Viens
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 17 May 2014

Would you want to stay in a hotel that passes the buck on a complaint and does little to resolve the problem when it's happening?

I have a hotel room booked, and yet I'm about to sleep in my car. Think about that for a second.

I am attending the Delta Sherbrooke for an event. On the surface things would seem alright: lobby looks nice, staff are pleasant, we've got a room booked for 4, which was supposed to be two double beds, check in is a breeze. We arrive in the room and though it seems well appointed, we discover it is a single King sized bed. The hotel is apparently full so there's nothing that can be done to accommodate us.

Biggest flaw: the hotel allowed the conference organizer to handle the room bookings, so now according to the hotel it's not their fault, it's the organizers fault for putting us into the wrong kind of room. When I ask for a cot, I'm told if we want cots we need to speak to the conference organizer who arranged the original booking (the hotel can't see that there are FOUR people booked into a room with ONE bed?). When I ask the organizer I'm told cots would cost extra if they have any.

Maybe they're right that this is the conference organizer's fault. But surely some degree of diligence is due: what kind of hotel doesn't ensure a correspondence between number of people attending and number of places to sleep? When I got here there was another customer complaining about some other screwup.

I haven't had the chance to look at everything else since I'm focused on the fact that I have nowhere to sleep (which I consider a big problem in a hotel), but the hotel looks nice, lots of parking, the room seems decent enough though the hallways could use some updating, there's free wifi that is generally decent speed, and most of the staff seem friendly enough.

But the lack of sufficient beds means we're not really able to recommend Delta. It's too late to drive home. I'm going to go sleep in my car. Seriously.

Room Tip: Get a room with sufficient beds, or make sure your hotel has complimentary cots.
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LazyCanadianWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Mississauga, Canada
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

Hotel is super clean, nice and spacious rooms, comfortable beds, furnishing, great location – walking distance to restaurants and very close to the University of Sherbrooke…., free parking and the most important – great staff.

Front desk employees – simple, great. Check in and Check out – very fast, efficient and with the smile.

Thank you for great stay, definitely recommended.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mtcp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM-CRV-DeltaSHE, Responsable relations clients at Delta Hotels by Marriott Sherbrooke Conference Center, responded to this review, 8 May 2014
Such an amazing comment to read this morning! We are very grateful that you take the time to share with us your experience at the Delta Sherbrooke Hotel. Please be sure that your comment will be passed along our team members. It is always very encouraging to know that we can make a difference to make the stay of our guest more enjoyable. Again, thank you. It will be a pleasure to all of us to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

Went for Easter holiday to visit family. Very clean, great reception and really good rates. Got an additional $10.00 off room rate booking through there website. Very clean, good restaurant and bar. Décor may need a little upgrade, but the rest was perfect.

Room Tip: Check their website for special rates
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM-CRV-DeltaSHE, Responsable relations clients at Delta Hotels by Marriott Sherbrooke Conference Center, responded to this review, 2 May 2014
Thank you for taking the time to share your experience with us. You talk. We listen. It's very important for us. We want your stays at Delta Hotels and Resorts to be the best you have experienced anywhere. Our goal is to ensure complete satisfaction and earn your loyalty. We were very happy to hear you had a great stay. It will be a pleasure to welcome you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
156 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 21 April 2014

We were in Sherbrooke for the new film festival. The Delta was recommended. There was a large Dart Championship ongoing in the hotel; consequently, it was noisy! Wish we had been placed on a higher floor away from this event. The pool was closed. However, hotel staff were accommodating, and the rooms are clean. For some reason, there is a parking fee ???

Room Tip: Make sure pool and hot tub have reopened after renovations.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanadiantravellerTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSM-CRV-DeltaSHE, Responsable réception at Delta Hotels by Marriott Sherbrooke Conference Center, responded to this review, 23 April 2014
Thank you for taking some of your precious time to give us your feedback. We sincerely apologize for the inconveniences you encountered during your stay. About 90% of our rooms were occupied by The Dart Championship on the weekend of your stay. So on every floor there were rooms for the Championship. Again, please accept our sincere excuses. Your feedback is valuable to us as it provides us the opportunity to address your specific concerns and progressively work to exceed your expectations. Therefore, we are very happy to read that you found our staff accommodating and that you appreciated the cleanliness of the room. It will a pleasure to welcome you back at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Sherbrooke Conference Center

Property: Delta Hotels by Marriott Sherbrooke Conference Center
Address: 2685 King Ouest, Sherbrooke, Quebec J1L 1C1, Canada
Region: Canada > Quebec > Sherbrooke
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Sherbrooke
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Delta Hotels by Marriott Sherbrooke Conference Center 3*
Number of rooms: 178
Official Description (provided by the hotel):
Delta Hotels by Marriott Sherbrooke Conference Center is a top choice among Sherbrooke, Quebec hotels for travelers looking for contemporary accommodations in a gorgeous setting. Our hotel emerges from the banks of the Magog and Saint-Francois rivers, and gorgeous mountains surround it to offer a thoroughly enjoyable sight from nearly everywhere on our property. Leisure travelers love our hotel's location near a variety of cultural, nightlife and dining venues. We sit in a historical area of Sherbrooke, Quebec that offers the opportunity to learn about many charming buildings and colorful stories of the people who call this place home. Business travelers come to us to host their meetings, grand and small, as we offer exceptional function facilities and expert event planning services. At Delta Hotels by Marriott Sherbrooke Conference Center, you can enjoy our rich city in guest rooms and suites that are stylish, spacious and filled with modern amenities. We invite you to stay with us and visit our bistro-style eatery, 24-hour fitness room and relaxing public spaces. ... more   less 
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Also Known As:
Delta Sherbrooke Hotel Sherbrooke
Delta Hotel Sherbrooke
Delta Hotels By Marriott Sherbrooke Conference Center Canada - Quebec

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