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“Ear Plugs !!!”
Review of Hotel Le Floral

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Hotel Le Floral
Ranked #1 of 15 Hotels in Sherbrooke
Certificate of Excellence
Reviewed 19 November 2012

I had to rent a room for tree days in Sherbrooke, the motel employees was very professional and accommodating over the phone, upon my arrival
it seemed like a regular motel with a nice appearance on the outside located not far from the highway. At reception the employe apologized to me
before she even gave me my room keys for a drunken family with out of control kids and teenager running up and down the corridors yelling and this is at
10:30pm, this did not look good for my much needed sleep. She assured me that they would call the police if they did not calm down after they had there 3rd warning! At this point i had no choice and took the room ( 207). It finally got quiet around 11:45.
The second night there was a junior hockey teem and again there was a ruckus until 11:00 pm.

The corridors where all being plastered and under construction, but that did not bother me as the room was clean and this is a motel after all.
The major problem is all of the room doors in the motel close sharply and bang really loud, so every time someone enters the room it sounds like
the door is shutting next to your head, the walls between the rooms must not have any insulation because i could hear loud and clear everything that is going on
in the opposite rooms and i do mean everything, not suitable for children... an other major problem is the plumbing, it is so loud that every time someone would take a shower
or flush the toilette it sounded like they where cleaning out the drains!!! a very loud hissing sound would emanate from the walls.
on the second day i left the motel and told the receptionist i could no longer stay there, so i went to a different hotel for the remainder of my stay...
I did find disappointing that they would not give me a partial discount for the third day i was not staying.

Also I found it disturbing that " TripAdvisor " would recommend this motel. At the entrance door they have a sticker of the owl logo of TripAdvisor.

If you have no choice but to stay there, do yourself a favor and get some foam ear plugs.

Room Tip: It is always advisable to choose a second floor room so you don't hear foot steps pounding over...
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  • Stayed: November 2012, travelled solo
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3  Thank Nickintinos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 - 147 of 521 reviews

Reviewed 13 October 2012

My husband and I decided to go sight seeing Quebec city for our 5 year anniversary. On the way there, we stopped in Sherbrooke and found THIS Hotel. The price was right and especially for what was being offered. AND all three clerks where super friendly and accommodating. The room was a king size bed with Jacuzzi. The past two years we had problems with this sort of room when we traveled but this time was absolutely great!
Nice environment; clean, and non smoking rooms is always a bonus, but for smokers you were able to stand on your mini balcony to do so.
I give this hotel FIVE stars. Best Hotel I have experienced so far in 5 years and for a good price too.
The service was exceptional! Definitely recommend this to any traveler or long stays.
*I would only recommend that they upgrade their sign. Otherwise, absolutely FANTASTIC!

*********************************************************************************************************

Moi et mon épou ont parti pour allés visiter la ville de Québec pour notre anniversaire de marriage. Ont est passé par Sherbrooke et on a décidés de rester la soirée à cette Hotel. C'était une bonne décision. Les troi demoiselles qui mon servi au courant de ma soirée étaient extrement gentille et accommodant. De les 5 annés que nous sommes sortient pour notre anniversaire de marriage cette Hotel est la meilleure! Un propre environment et les chambres sens bon car il n'a pas de fumage dans les chambres. Mais, pour ceux qui fumme, vous pouvez allez sur le petit balcon.
Je donne cette Hotel 5 étoiles!! Vraiment FANTASTIC. Le service était execptionelle et certainement un Hotel que je recommanderai à tous!!
*Je suggèrais seulement qu'ils àméliore leur pancarte
Voilà, un Hotel exceptionelle!!

Room Tip: Rooms depend on what your looking for. We had a King size bed with Jacuzzi and it was perfect...
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  • Stayed: October 2012, travelled as a couple
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1  Thank Sonia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2012

I was driving across Canada when my car broke down. It was in Sherbrooke Quebec Canada.
It was late at night but when we arrived we were met with kind help. The price was reasonable although we were just a walk in guest without prior reservations or discounts. The young man at the front desk was kind and friendly and offered us a lot of help and made us feel welcome.
The rooms were clean and warm on a very cold snowy night. The front desk clerk ordered us food and we settled in for the night after a bad highway mechanical adventure.
The following day we did not know how late we needed to check out. They extended our welcome and were willing to not charge us extra if we left by 3 pm. We ended up staying late and stayed a second night because our car was not ready.
The morning after we met the chef and other staff members including the manager. They were all friendly and helpful and beyond accomodating. we fixed the car that day and picked it up and the day after we could not start the car. They looked for help again. They found us a battery charger and a long extension chord and went out of their way to help us. The chef made us a great omelette and sent us on our way.
Hospitality is about the kindness of the staff and their willingness to do more than is usually expected.
The next time I am near the area I will stay at Le Floral again.
In the mean time I wish you a lot of success.
Mathew

Room Tip: Just ask the staff they are great.
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  • Stayed: March 2012, travelled on business
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1  Thank newyorker058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile
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Stayed: October 2017, travelled with family
Thank Jean-francois L
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Reviewed 5 days ago via mobile
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Stayed: December 2017, travelled with family
Thank Sylmo72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: December 2017, travelled with family
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa P, Directeur général at Hotel Le Floral, responded to this reviewResponded 6 days ago
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Reviewed 1 week ago
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  • Stayed: December 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank José G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa P, Directeur général at Hotel Le Floral, responded to this reviewResponded 6 days ago
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Additional Information about Hotel Le Floral

Address: 1920, 12th Avenue North, Sherbrooke, Quebec J1E 4J6, Canada
Phone Number:
Region: Canada > Quebec > Sherbrooke
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Sherbrooke
Price Range: £69 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Le Floral 3*
Number of rooms: 52
Official Description (provided by the hotel):
Located just blocks away from the University Hospital of Sherbrooke (CHUS) and Highway 610 Louis Bilodeau, Le Floral is a unique place, known for its comfort and quality service. Come relax in a peaceful environment, where your well-being is our top priority. A complimentary continental breakfast will get your day off to a good start.100% Non-Smoking environment. Le Floral hotel has 52 rooms adapted to your needs, including 2 family rooms and accessible rooms for guests with disabilities. We can offer you a double bed, a queen-size or a king-size bed at your request. Standard or Superior rooms are available. • Mini-fridge • Keurig Coffee maker with complimentary coffee • Air conditioning • Iron and Ironing board • Hair dryer • Free WI-FI • Free parking • Free continental breakfast • Flat screen TV LCD 32 inches with Illico Comfort and outstanding cleanliness! Come to Le Floral hotel for a serene and relaxing night's sleep! ... more   less 
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Also Known As:
Hotel Le Floral Sherbrooke, Canada - Quebec

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