We were visiting Moose Jaw and I was excited to see a top rated spa so made appointments for myself and daughter in law. The appointments were changed by the spa about 3 times before I even got to Moose Jaw.
I have been to many spas in many countries so I do have some experience to base my comparison.
We arrived 15 minutes early as is protocol. We sat in the lounge for at least 20 minutes for our first appointments. For our next back to back appointments we waited at least that time. As a result both of our treat ments were cut short. This is very annoying as we spent a lot of time waiting. My daughter in law left with the feeling that she was rushed and a mere annoyance to the esthetition. My biggest complaint besides having to wait excessively and the resulting abbreviated treatments at full price is the fact that they obviously get a commission. I was hovered over and pressured into buying product that I did not want. This very much detracts from the whole experience
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