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“The worst wifi in town”

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Holiday Inn Express & Suites Regina
Ranked #18 of 33 Hotels in Regina
Saskatoon, Saskatchewan, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“The worst wifi in town”
Reviewed 10 July 2014 via mobile

I reserved a room at this hotel, because of the commercials about staying at holiday Inn in your business trips.
But what is a business trip with no Internet? The room was clean, the service good but the internet was null. It was faster my 256 kbps modem connection in 2001 than their "hi speed" broadband. My computer hit the record of 1.0Mbps momentarily, and then shut down again.
If you expect a reliable Wi Fi Internet connection, this is not your hotel.

Stayed July 2014, travelled on business
Helpful?
1 Thank Carlos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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160 reviews from our community

Traveller rating
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Edmonton, Canada
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 8 July 2014

Having stayed at the other 2 Holiday Inn's in town, I am unlikely to go back to this one. They charge for parking, but they have zero security coverage for the lot (no camera's). Stayed there on a saturday night and they only had one staff member on shift... So the front desk is unattended for considerable lengths of time. The room was mediocre at best

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Inspectorfong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Regina, responded to this review, 25 July 2014
Dear Inspectorfong,

Thank you for taking the time to review our property. We work diligently to ensure our facilities and services are superior. It is regrettable that there were certain aspects of your visit that did not meet your expectations in particular the guest services and parking facility. Please accept our sincere apologies for any shortcomings you may have experienced. Please know that this isn't reflective of the high standards we usually pride ourselves in. Your feedback is very important to us as this continually helps us improve the facilities and services we offer to our guests.

We have shared your concerns to the hotel management and we are confident they will take necessary actions to improve our guest satisfaction. We do hope you would consider staying with us again and restore your faith in our beautiful hotel.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 June 2014

This is a tired hotel. We were checked into a room that hadn't been cleaned. When we asked for another room we were given a small room with a small window facing some ductwork inhabited by randy pigeons. The bathroom was built for munchkins, with the sink about 30 inches high.

Staff were mostly helpful. Location is good.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank braincramp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReginaGM2014, General Manager at Holiday Inn Express & Suites Regina, responded to this review, 17 June 2014
Thank you for your comments about your recent stay with us. I do apologise for checking you into a room that had not been cleaned yet. You will be pleased to know that we will be undergoing a complete refurbishment starting in the next few weeks with a completion date of early 2015. We will be completely redoing all the Guestrooms and Public Areas to bring this historic property completely up to date.

Doug Stewart
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saskatoon, Canada
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 12 June 2014

I have stayed here on overnight business trips, and also my wife and I have stayed rather than drive the 250 km back to Saskatoon late in the evening after a banquet or football game. Every time, I have been very impressed with the cleanliness of the property, the very good complimentary breakfast area, and an overall ambience that says, "The management really cares about this place."

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanadaCouple2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2014

We were very impressed with the friendliness of the staff, size of the rooms, and parking access. Also, the breakfast was excellent serving yogurts, pancakes, assorted muffins and bagels, hard boiled eggs, meats and juices and coffee. We would definitely return!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michel2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort McMurray, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014 via mobile

Nice, large rooms. Also large bathtubs which fit a 6"3' dude. Nice employees - I was on crutches and the front desk guy met me at the back door to let me in. The free Breakfast was pretty decent as well!

Stayed May 2014, travelled solo
Helpful?
Thank Aaron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abbotsford, Canada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 May 2014

This was a great deal for a very comfortable, clean hotel room. No complaints whatsoever. Breakfast was good. I was fortunate to get parking in the hotel's lot behind the building. Had to drive around the block several times to figure out how to enter though. Only a few miles from the airport.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelbugBC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Regina

Property: Holiday Inn Express & Suites Regina
Address: 1907 11th Avenue, Regina, Saskatchewan S4P 0J2, Canada (Formerly Chelton Suites)
Phone Number:
Region: Canada > Saskatchewan > Regina
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #18 of 33 Hotels in Regina
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express & Suites Regina 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Welcome to the Regina Hotel Guests Love Staying at the Holiday Inn Express Hotel & Suites Regina puts you in the heart of downtown Regina. Our hotel's location is ideal for both business and leisure guests who want to be close to everything Regina has to offer.When you choose our hotel in Regina, Canada you'll be close to the action. You can raise the stakes at Casino Regina, catch an IMAX film at the Saskatchewan Science Centre or explore the scenic beauty of the Wascana Centre. Are you a prospective student? We're just a short drive from the University of Regina, making us a favorite among Regina hotels for parents and families.When you're looking for hotels, our downtown Regina hotel is the smart choice for business travelers. You'll be in close proximity to Federated Co-operatives Ltd. and Innovation Place Research Park as well as many other companies. Besides the convenient, downtown location, you can take advantage of our meeting room that can accommodate 5 to 50 guests and a Business Centre with copy and print service. A shuttle to the airport can be arranged with advance notice.Our guests think we're the best among Regina hotels. There's free high-speed, wireless Internet access, a free Express Start breakfast, a terrific Fitness Centre, rooms with a microwave, fridge and a staff that knows what's important to you. Book your stay today and discover why we're the great hotel in Regina, Saskatchewan that guests love. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Regina Hotel Regina
Holiday Inn Express And Suites Regina
Holiday Inn Regina
Holiday Inn Express Regina
Regina Holiday Inn
Holiday Inn Express & Suites Regina Canada - Saskatchewan

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