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“Decent place to stay...” 4 of 5 bubbles
Review of Holiday Inn Express

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Holiday Inn Express
Ranked #26 of 39 Hotels in Saskatoon
Certificate of Excellence
Regina, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Decent place to stay...”
4 of 5 bubbles Reviewed 21 September 2013 via mobile

I was staying in this hotel (Room 417) for business. the rooms were A bit small ( I would think) but were maintained and kept clean.

The only thing that I thought was disgusting was that they had the coffee maker in the washroom.

The breakfast was complimentary with the stay and was the best.

They have swimming pool and hot tub; but we never got the time to use it.

The location of the hotel was convenient and near to my work place.

Overall a positive experience...

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AjithMathew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan P, Manager at Holiday Inn Express, responded to this review, 21 October 2013
Thank you for the review. I am glad that the hotel was able to meet you needs and I am happy that you had a positive experience here. In the upcoming months we will be undergoing extensive renovations to our rooms. At this time we are hoping to find a new home for the coffee makers. Hopefully on your next stay you will be able to enjoy our pool and hot tub.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

232 reviews from our community

Traveller rating
    69
    93
    46
    15
    9
See reviews for
49
32
22
111
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Alberta, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 8 September 2013

Breakfast typical Holiday Inn with powdered eggs and ham. Ample choice for cold items though (yogurt, whole fruits, toast, bagels, cereal). Room was clean and basic. Location is just fine if you have a

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dandpalberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, 24 September 2013
Dear dandpalberta,

Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Regards,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

The staff were very friendly, the breakfasts were great - well stocked and replenished often. There were lots of families with kids excited to use the pool faclities. The hotel was in a central location, and we were able to easily walk downtown to the Saskatoon Farmer's Market (also great) and the Saskatoon Station Restaurant.

Great time!

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SF1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan P, Guest Relations Manager at Holiday Inn Express, responded to this review, 4 September 2013
Thank you very much for the positive feedback. I am always happy to hear that our guests enjoyed their stay with us. We take great pride in our facilities, and will continue to keep them in top shape for guests who are excited to use them.
It’s wonderful you were able to take advantage of some of the local attractions – we love them too.
Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swift Current, Canada
1 review
2 of 5 bubbles Reviewed 3 September 2013

I have to say that this hotel experience was one of the worst I have ever had, and it was due to one employee that threatened to kick my wife and three kids out for getting in the bathtub at 8:30 at night. Tash, from the front desk, called our room 3 times between 7:30pm and 8:30pm to complain about the noise from our kids. I have three young children who were excited about the pool and were getting ready for bed. Quiet time is 10pm, not 8:30. She threatened to kick my wife and children out of the hotel until I confronted her about her lack of professionalism. Tash did not even come to the floor and listen to the noise made by my children, she just phoned and was unprofessional.
I then asked her for a coffee cup full of apple juice to give to my children and she acted like she was doing me a big favor and that it was not something that they do on a regula basis. Tash really needs to learn customer service, the front desk clerk on the Saturday night was fantastic, very accomidating to families. Management should provide some one-on-one mentorship to help Tash learn how to problem solve.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank dadof3pc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review, 21 September 2013
Dear dadof3pc,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you again for your comments as this is very helpful to us to ensure we are able to meet our guests expectations. We look forward to welcoming you back to our hotel in the near future.

Sincerely,

Janice A
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 September 2013

We already stayed in several Holiday Inn Express Hotels, so we did booked for this 2 Nights that Hotel in Saskatoon. Fast Check In there. The Room was in the normal Ibis Design - basic - but clean and fully sufficient for that short Trip. As usually in this Hotels, the Breakfast has also there a pretty good Standard. We also have been two times at the Breakfast and did get there a very friendly Service.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FlyMeToParis22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan P, Manager at Holiday Inn Express, responded to this review, 3 September 2013
Hello FlyMeToParis22, Thank you for the nice review, I am very pleased to hear that you enjoyed your stay. I am also glad that you were able to enjoy our breakfast!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northville, Michigan
Level Contributor
494 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 bubbles Reviewed 31 August 2013 via mobile

We did not have any reservation but were treated really well just walking in. The front desk staff were very nice and helpful.

We got our room and were very happy with the layout and amenities.

If you need to eat dinner after checking in, walk the 2 blocks to the Saskatoon Station - just great!

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BHartMich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan P, Manager at Holiday Inn Express, responded to this review, 3 September 2013
Thank you BHartMich for taking the time to leave this review! I feel very fortunate to have such a great staff, and it is nice to know that their personality’s shine through to our guests!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
165 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 15 August 2013

We stayed at this hotel on the way back from a convention. It is clean, comfortable, the staff are very friendly and it is well located if you are traveling on the Yellowhead Highway. The breakfast was good and the food selection was reasonable. It is right next to a rail crossing, but I do not think it is used often as we had zero noise issues. It is not in the best area of Saskatoon, but I noticed security patrolling the parking lot and hotel at night, so security does not appear to be an issue. The biggest problem was parking, which is very close to full. This hotel continues to be my first choice in Saskatoon for business travel.

  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gmdalberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express

Property: Holiday Inn Express
Address: 315 Idylwyld Drive North, Saskatoon, Saskatchewan S7L 0Z1, Canada
Phone Number:
Region: Canada > Saskatchewan > Saskatoon > Caswell Hill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Saskatoon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
Welcome to an Award-Winning Hotel in Saskatoon, Canada The multiple award-winning and smoke free Holiday Inn Express Hotel & Suites Saskatoon is located adjacent to downtown Saskatoon and close to many area attractions and businesses. During your visit to Saskatoon, our hotel is the ideal place to stay. You can catch a stock car race at the Auto Clearing Motor Speedway, enjoy the Saskatoon Zoo and Forestry Farm Park, or raise the stakes at the Dakota Dunes Casino. We welcome prospective students of the University of Saskatchewan. The savvy business traveler will find that among local hotels in Saskatoon, Canada we are the smart option. Our hotel's location is near industry and businesses that include mining, scientific research, and technologies. You can easily get to the central business district. In addition, we make it easy to conduct business in Saskatoon, Canada. Our hotel's Business Centre is fully equipped, and we offer two meeting rooms with natural light and A/V equipment. When you need a hotel in Saskatoon, Canada look no further than ours. We offer upgraded amenities that include free high-speed Internet access, the free Express Start breakfast buffet and an indoor pool and spa for your enjoyment. There's a well-equipped Fitness Centre with cardio equipment to help you stay fit. Reserve your rooms today and Stay Smart at the Holiday Inn Express Hotel & Suites in Saskatoon, Canada. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Saskatoon
Holiday Inn Express Saskatoon
Holiday Inn Saskatoon
Saskatoon Holiday Inn

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