i never compel myself to write a review but the parktown front desk staff made it.
i was staying at Hilton garden inn on company visit and my mother along with her sister booked room at park town as they got senior discount there, was also close to 5th avenue. My mother requested for a wheel chair accessible room but none were available, so she got two beds on 5th floor with a nice river view. Room was decent sized for its prize but a large table was needed to be removed out so my mother could get access to her bed later.
I phoned front desk staff and a lady said she will send maintenance person to help but no body came for about an hour. Mean while i even told a housekeeping lady about it, but still no luck. I was so frustrated about it.
We were getting late for seeing our family members so we left unconcerned about it.
When we came back later in evening and saw the table was still lying in the room, i just maddened out on the front desk. A young male person at front desk listened to me very decently and was so polite in answering knowing that it was not his fault none to mention when i was mad on him . got so amazed when he himself followed up to the room with another guy (from maintenance i think) to remove the table out. He even moved around some furniture so that my mother on wheel chair could get easy access. made my mother laugh with his short chat. My mother praised him a lot and said she would come back again just because some staff members are highly concerned. I will also give park town a try in future.
have never seen such a courteous action from front desk staff even at brand names. A big high five to that male person ( sorry i can't remember his long name) for reputing up parktown name and standards.
- Official Description (provided by the hotel):
- The Park Town Hotel is perfectly situated in downtown Saskatoon overlooking the spectacular South Saskatchewan River. Take a leisurely walk by the river on one of the many Meewasin River Valley Trails. Explore local boutique shops or try fresh produce at Saskatoon's local Farmers Market. Then end your day by relaxing in our Four Seasons Restaurant, dining with a picturesque view of the river or unwind with a cocktail in our Riverside Lounge. Excellence is our standard at the Park Town Hotel, which is why every room is designed with you in mind. Our newly renovated rooms feature the Park Town Dream bed and free wired and wireless high speed Internet. We have a newly renovated business lounge for corporate clients to stay connected, complete with access to free high speed Internet and complementary printing right in our lobby. We look forward to seeing you on your next visit to Saskatoon. ... more less
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- Also Known As:
- Park Town Saskatoon