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“Rock hard beds” 2 of 5 bubbles
Review of Hilton Garden Inn Saskatoon Downtown

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Hilton Garden Inn Saskatoon Downtown
Ranked #8 of 39 Hotels in Saskatoon
Certificate of Excellence
GreenLeadersSilver level
Saskatoon, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Rock hard beds”
2 of 5 bubbles Reviewed 22 November 2013

stayed at the hotel last weekend, and very unfortunate. standard room with two queen beds, with parking it cost us $ 204. The room itself looked clean, but the carpet horrible stains, but even this is not important, the beds were terribly hard and uncomfortable. My husband and I woke up with back pain, and rest of the weekend was ruined.

  • Stayed November 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OOAK-30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 2 December 2013
I am very sorry to hear that your weekend was ruined by an uncomfortable sleep. I apologize if we did not provide proper directions to adjust the bed. As well, I apologize for the stain on the carpet. We are in the process of renovating our guest rooms with approximately half completed and the balance to be done within the next few months. I would appreciate if you would contact me directly at lynn.flury@hilton.com as I would like to ensure we have addressed your concerns directly. Thank you.
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646 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Edmonton, Canada
1 review
5 of 5 bubbles Reviewed 22 November 2013

the best staff service I have ever encountered - at every opportunity the hotel staff were exceptionally friendly and professional in their duties - the housekeeping staff again were efficient, timely, and professional - the cleanliness of the hotel lobby and rooms were above standard - the business center was available and efficient

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 2 December 2013
Thank you for taking the time to review our hotel. I am so pleased that you enjoyed your experience at our hotel and in particular the service of our team members! We look forward to being of continued service. Thank you again, and please don't hesitate to contact me if I may be of any assistance in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
1 review
5 of 5 bubbles Reviewed 15 November 2013

this is the best room in Saskatoon! great for a romantic weekend away. the restaurant is delicious, the staff is helpful. close to shopping and downtown night life....... too bad this review can't be short and sweet. just stay at the Hilton garden and if you can get the Jacuzzi suite, you'll love it

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 17 November 2013
Hello Ann, Thank you for your wonderful review of our hotel. I am so pleased that you enjoyed our new look, and our hotel in general. We look forward to being of service again! Thank you again!
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Calgary
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 15 November 2013

This hotel in centrally located and within walking distance of the river valley, shops reaturants etc.. Room are well appointed and clean, staff are friendly. My only complaint is the beds - I found them quite hard.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SRG64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 17 November 2013
Hello and thank you for reviewing our hotel. I am pleased that you enjoyed your stay with us, and the service of our team members. I noted your comment regarding the bed and wanted to ensure you knew for future that the beds have adjustable air baffles, and apologize that we didn't advise you for this stay! We look forward to being of service on your next visit to Saskatoon.
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moose jaw, Canada
2 reviews
4 of 5 bubbles Reviewed 15 November 2013

Room was very comfortable, staff were very pleasant, thoughtful and accommodating. Beds were comfortable, room was quiet, nice amenities. Hotel is close to all amenities with good access. They lived up to their satisfaction guarantee.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Irene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 17 November 2013
Hello Irene, thank you for taking the time to review our hotel. I am so pleased you enjoyed your stay. Your kind comments regarding our team members are particularly appreciated and will be shared with them! We look forward to being of service again in the future. Thank you again.
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Kindersley, Canada
1 review
5 of 5 bubbles Reviewed 7 November 2013

The staff were friendly, the facility was clean, the front doors opened up for you when you were carrying all your luggage! The hotel is right across the street from the Midtown Plaza. Parking was simple!

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 17 November 2013
Hello Denise,

Thank you for reviewing our hotel. We value your business and your feedback! I am pleaed you enjoyed your stay and we look forward to being of service again. Please don't hesitate to contact me if I may be of any assistance. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melfort
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 27 October 2013 via mobile

Very clean, well serviced. Friendly staff. Had a long wait in line to check in but we were offered free coffee from Starbucks as we waited. It was handled very well. Rooms could be a touch bigger or arranged a little different. Was hard to walk around the one side of the bed.
I would stay again!

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 28 October 2013
Hello Marie, Thank you for taking the time to review our hotel! I am very pleased that you enjoyed your stay. We do apologize for the wait to check in on Saturday, but glad you enjoyed our Starbucks! It appears your room was a smaller corner room - which are only few in number. Please feel to request the larger rooms in the future. Please don't hesitate to contact me if I may be of any assistance in the future. Thank you again!
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Additional Information about Hilton Garden Inn Saskatoon Downtown

Property: Hilton Garden Inn Saskatoon Downtown
Address: 90 22nd St E, Saskatoon, Saskatchewan S7K 3X6, Canada
Phone Number:
Region: Canada > Saskatchewan > Saskatoon
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Saskatoon
#4 Business Hotel in Saskatoon
#9 Romantic Hotel in Saskatoon
#11 Family Hotel in Saskatoon
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Garden Inn Saskatoon Downtown 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
The Hilton Garden Inn is a beacon of downtown style and sophistication, and an ideal base from which to explore the City of Bridges. Overlooking the vibrancy of downtown Saskatoon, this 16-floor hotel is just steps from Midtown Plaza and TCU Place Arts & Convention Centre. Key attractions close to the Hilton Garden Inn include Remai Arts Centre (0.1 km), Meewasin Trail (1 km), the University of Saskatchewan (4 km) and River Landing (1 km). Contemporary furnishings and warm, inviting colours come together in 180 guestrooms. Retreat to the quiet calmness of your room with the city as your backdrop. Offering custom, adjustable beds, free WiFi, flat-screen TV's, microwaves and mini-fridges. Upgrade your room to one of 12 luxurious Spa Suites, with private sleeping areas, whirlpool tubs, living area and fireplace. Accessible Rooms and Pet-Friendly Rooms available at no additional charge. Positive guest experiences are assured with the Hilton Garden 100% Satisfaction Guarantee for every stay. This downtown Saskatoon conference centre hosts and caters groups in 11,500 sq. ft of functional event space. Booking at the Hilton Garden Inn ensures your event is in the hands of professionals, with full-scale catering and banquet services, fresh ingredients and in-house A/V equipment. Stay on routine with a fully-equipped Business Centre and Fitness Centre that are available 24-hours every day. A lobby Pantry conveniently equips guests with sundries at all hours, including snacks, gifts and everyday essentials. A second floor pool and whirlpool offer natural light from south-facing windows. Indulge in a handcrafted lobby latte, chef-inspired plates and locally-sourced classic cocktails in our inviting social spaces. We Proudly Serve Starbucks customizes hot and cold beverages offering pastries, grab-and-go lunches and alcoholic beverages in the inviting lobby lounge. The Garden Grille & Bar serves daily breakfast buffet, plus a full menu crafted with locally-sourced ingredients. Lunch features build-your-own salads and burgers, and dinner features BBQ platters to share in an intimate gathering. Steps Lounge is an uptown gathering place in downtown Saskatoon. Sip on the best bourbons that can be found in this city, unforgettable classic cocktails, local craft beer, appetizers and sharing plates. This award-winning hotel is home to the Hilton CEO Light & Warmth Award. Eco-friendly, rated with 4 Green Keys, Energy Star Partnership and Saskatchewan Environmental Society Partnership. ... more   less 
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Also Known As:
Hilton Garden Inn Saskatoon Downtown Hotel Saskatoon
Hilton Saskatoon

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