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“Personal Experience”

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Hilton Garden Inn Saskatoon Downtown
Ranked #12 of 39 Hotels in Saskatoon
Certificate of Excellence
GreenLeadersSilver level
Whitewood, Canada
1 review
“Personal Experience”
Reviewed 4 December 2013

I found this Hotel to be very clean, the staff were outstanding and most helpful, right from my arrival, to the cleaning staff, room service was great, timely, and checking out was fast and efficient.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Clarissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 17 December 2013
Hello Clarissa, Thank you for your wonderful review of our hotel. We are so pleased you enjoyed your stay with us. I do hope we will have the opportunity to be of service again in the near future. Thanks again!
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677 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Saskatchewan, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 November 2013 via mobile

We are at the Hilton right now. We had a few bumps just making the reservation. My husband phoned once to make the reservation. He never received a confirmation so he phoned in and checked if he actually had a reservation. He was told no he diid not so he made another reservation which we did get a confirmation. When we arrived today we had two reservations. They did make it right for us as they should have since it was their screw up. Our room was as advertised and clean however we were here to attend a banquet. We were one of the last 12 tables to fill our plates and they had run out most of the food. We ate 1 hour past our scheduled time and there was no food. We were hungry and not happy. This is totally unacceptable. I was going to give this hotel a great review but I can't because a professional catering department would have had enough food.

Stayed December 2013, travelled as a couple
Helpful?
Thank Saskmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 2 December 2013
Hello and thank you for your review. I apologize for the issues in locating your first reservation but am glad to hear this was appropriately handled at check in. Please accept our sincere apologies for the shortage of some of the food at the banquet you attended. You are absolutely correct - this is unacceptable. I would appreciate it if you could contact me directly to discuss and we would like to offer some compensation. I can be reached by email at lynn.flury@hilton.com. Thank you again.
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Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 November 2013

As always a very excellent trip. The staff are always excellent and make your stay like being at home. Everyone is very friendly and professional in their duties
Great value for both the restaurant and rooms.
Rooms,lobby and overall appearance above average

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 2 December 2013
Hello JIm, Thank you so much for reviewing our hotel. We are so glad you enjoy your time with us and we look forward to seeing you on your next stay! Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013

I travel for business, and this is my Fav. hotel in Saskatoon. The location is convenient and the staff is very helpful. The amenities in the hotel are great , I will be back, this hotel is hard to get into thought during convention time.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Blueroses2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 2 December 2013
Thank you for reviewing our hotel. I am delighted to hear we are your favorite in Saskatoon! Please don't hesitate to contact me if I may be of any assistance in the future! Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saskatoon, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 November 2013

stayed at the hotel last weekend, and very unfortunate. standard room with two queen beds, with parking it cost us $ 204. The room itself looked clean, but the carpet horrible stains, but even this is not important, the beds were terribly hard and uncomfortable. My husband and I woke up with back pain, and rest of the weekend was ruined.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OOAK-30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 2 December 2013
I am very sorry to hear that your weekend was ruined by an uncomfortable sleep. I apologize if we did not provide proper directions to adjust the bed. As well, I apologize for the stain on the carpet. We are in the process of renovating our guest rooms with approximately half completed and the balance to be done within the next few months. I would appreciate if you would contact me directly at lynn.flury@hilton.com as I would like to ensure we have addressed your concerns directly. Thank you.
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Edmonton, Canada
1 review
Reviewed 22 November 2013

the best staff service I have ever encountered - at every opportunity the hotel staff were exceptionally friendly and professional in their duties - the housekeeping staff again were efficient, timely, and professional - the cleanliness of the hotel lobby and rooms were above standard - the business center was available and efficient

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 2 December 2013
Thank you for taking the time to review our hotel. I am so pleased that you enjoyed your experience at our hotel and in particular the service of our team members! We look forward to being of continued service. Thank you again, and please don't hesitate to contact me if I may be of any assistance in the future.
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Canada
1 review
Reviewed 15 November 2013

this is the best room in Saskatoon! great for a romantic weekend away. the restaurant is delicious, the staff is helpful. close to shopping and downtown night life....... too bad this review can't be short and sweet. just stay at the Hilton garden and if you can get the Jacuzzi suite, you'll love it

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn F, General Manager at Hilton Garden Inn Saskatoon Downtown, responded to this review, 17 November 2013
Hello Ann, Thank you for your wonderful review of our hotel. I am so pleased that you enjoyed our new look, and our hotel in general. We look forward to being of service again! Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Saskatoon Downtown

Property: Hilton Garden Inn Saskatoon Downtown
Address: 90 22nd St E, Saskatoon, Saskatchewan S7K 3X6, Canada
Phone Number:
Region: Canada > Saskatchewan > Saskatoon
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Saskatoon
#4 Business Hotel in Saskatoon
#9 Romantic Hotel in Saskatoon
#11 Family Hotel in Saskatoon
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Garden Inn Saskatoon Downtown 3.5*
Number of rooms: 180
Official Description (provided by the hotel):
The Hilton Garden Inn is a beacon of downtown style and sophistication, and an ideal base from which to explore the City of Bridges. Overlooking the vibrancy of downtown Saskatoon, this 16-floor hotel is just steps from Midtown Plaza and TCU Place Arts & Convention Centre. Key attractions close to the Hilton Garden Inn include Remai Arts Centre (0.1 km), Meewasin Trail (1 km), the University of Saskatchewan (4 km) and River Landing (1 km). Contemporary furnishings and warm, inviting colours come together in 180 guestrooms. Retreat to the quiet calmness of your room with the city as your backdrop. Offering custom, adjustable beds, free WiFi, flat-screen TV's, microwaves and mini-fridges. Upgrade your room to one of 12 luxurious Spa Suites, with private sleeping areas, whirlpool tubs, living area and fireplace. Accessible Rooms and Pet-Friendly Rooms available at no additional charge. Positive guest experiences are assured with the Hilton Garden 100% Satisfaction Guarantee for every stay. This downtown Saskatoon conference centre hosts and caters groups in 11,500 sq. ft of functional event space. Booking at the Hilton Garden Inn ensures your event is in the hands of professionals, with full-scale catering and banquet services, fresh ingredients and in-house A/V equipment. Stay on routine with a fully-equipped Business Centre and Fitness Centre that are available 24-hours every day. A lobby Pantry conveniently equips guests with sundries at all hours, including snacks, gifts and everyday essentials. A second floor pool and whirlpool offer natural light from south-facing windows. Indulge in a handcrafted lobby latte, chef-inspired plates and locally-sourced classic cocktails in our inviting social spaces. We Proudly Serve Starbucks customizes hot and cold beverages offering pastries, grab-and-go lunches and alcoholic beverages in the inviting lobby lounge. The Garden Grille & Bar serves daily breakfast buffet, plus a full menu crafted with locally-sourced ingredients. Lunch features build-your-own salads and burgers, and dinner features BBQ platters to share in an intimate gathering. Steps Lounge is an uptown gathering place in downtown Saskatoon. Sip on the best bourbons that can be found in this city, unforgettable classic cocktails, local craft beer, appetizers and sharing plates. This award-winning hotel is home to the Hilton CEO Light & Warmth Award. Eco-friendly, rated with 4 Green Keys, Energy Star Partnership and Saskatchewan Environmental Society Partnership. ... more   less 
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Also Known As:
Hilton Garden Inn Saskatoon Downtown Hotel Saskatoon
Hilton Saskatoon

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